My apps won't update and I can't make purchases?
Can anyone help?
Thanks for the suggestion, but unfortunately, the app that is problematic is the App Store app, which is undeletable. Nothing else is giving me a problem.
I did eventually find a thread discussing this problem, and all the solutions are work-arounds, such as update from iTunes on my computer and then sync to my phone. This does work, but it's a bit of a pain to have to do that in order to update. I'd really like to just do it automatically from the device, the way it was intended to work.
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After updating to ios 7, I have tried to update my apps and I can't. I press update and put my password in, the blue circle goes round, but in a few seconds, it stops and acts as if nothing happened in the first place.
Please help, as I can't play a game as it needs the new update!
Thank you.This has been happening to a few people right after upgrading. Just wait and give it some time and you will get the updates. The other thing you may see for a while is that there are updates available, which in fact, have already updated previously. THose go away magically on their own.
If you're feeling impatient, you could try to sign out of the App store from your Apple ID then sign back in. Not sure that's really helping anyone, but it may. -
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Also, I can't import my photos to my Windows 7 PC.Try rebooting your iPhone (holding the home button and sleep/wake button together until the apple logo appear)
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My apps won't update and new apps won't download..help?
I have ipad with retina display and my apps won't update and new apps won't download
Is your iPad restricted?
Check Settings > General > Restrictions -
I forgot to answer two security questions, and I can not make purchases in app store
I forgot to answer two security questions, and I can not make purchases in app store
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases, I tried buying a app but it's telling me the Apple ID is on lock and I can't make purchases. What do I do?
I'm not sure what you mean by "on lock". If you mean your Apple ID has been disabled, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store. Otherwise, please post back and clarify your situation.
Regards. -
Whenever I try to download a new app, I receive an error message that the app can't be downloaded at this time, try again later. Also, existing apps won't update. I have tried deleting apps to make more room, but so far nothing has helped.
Does it also ask you to contact itunes support?
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My phone won't update the apps or let me download any new ones. Been going on for few days now.
Many developers are releasing updates today because tomorrow Apple is shutting down iTunes Connect (the developer backend to iTunes) for the holidays. This could be affecting things, but I doubt it.
You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears. Try again to see if the problem persists. -
My Apple TV won't update and I can't sign into iTunes
I have the second generation Apple TV which is due an upgrade of software but it won't update. I kept getting a message saying that it wouldn't work. It also won't sign me in to iTunes and Netflix never works. Not sure of this has anything to do with not being able to upgrade. Can someone help?
We had this problem and a restart fixed it.
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TS1702 2 of my apps won't update and my music isn't showing. Help?
Mysmurfs village and logo game won't update. I have tried re-syncing my iPad and everything but won't work. Also when I plug it into the laptop it says I have 392 songs on it yet when I goin to music on my iPad there is nothing there. Can someone help?
Try resetting the iPad: Simultaneoisly hold down the On and Home buttons until the iPad shuts down. Ignor the off slider if it should appear. This should take around ten seconds, give or take. Once shut down is complete, turn the iPad back on using the On button.
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I can't update iTunes and I can't delete the old version so that I can download the newer version. Help!
Do you get an error message when you try to uninstall iTunes? If so, what does it say? (Precise text, please.)
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I live in white rock but do travel to the states a lot. I've heard that if you have an American account you can buy apps from the us but have to log in back and forth to use them. But I only have one account and it's Canadian. Everything worked fine until recently I can no longer update apps I've been using since I bought my iPad. It always kicks me back and forth between us and Canadian stores but doesn't update anything. I've tried restarting and reloading, deleting and repurchasing. I haven't seen anybody else with this one! Please help!
Go to Settings > Store, select your Apple ID and press View Account. You will be able to change the country
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I downloaded iOS 7.2 and now I can't download or play any apps or music. Open to help and ideas!!!!
Make sure your internet connection is secure, try downloading the software again and restore the iPad.
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Please help
Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.
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Podcasts won't update and I can't subscribe to new podcasts
When my podcasts are supposed to update they all just get the grey circle with arrows on it beside them and none of them actually update. Also I can't subscribe to new podcasts when I press the subscribe button nothing happens.
I had this exact problem & fixed it by forcing a new /User/Library/preferences/com.apple.iTunes.plist file to be created. (I renamed the existing plist to "com.apple.iTunes.plist_bak" so I could go back to it if necessary).
When you do this, iTunes will start up with the original setup menus - but you should not reimport your mp3s, etc - the existing library files will still be valid, etc.
After doing this, the podcasts loaded as usual...
Message was edited by: Gregory Liegey
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