My bill went up in one month without notice and i bundle.

My bill went up in one month with out notification.

So is this the time where you guys start your over charging on my bill? My bill went up by $11.00. I am not rich! So unless you help to resolve this problem, i plan on getting out of dodge realquick and i mean REAL QUICK!!!!!!!!..????!! Darell

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I switched from an android to an iPhone 4. Is that why my bill went up $10 a month?

I Switched from an android to an iPhone 4. Is that why my bill went up $10 a month?

Hmm. Switching from one smartphone to another should not change the access charges. I would need to review these charges so that I can better assist. I just sent you a follow request. Please follow back and send me a private message with this information so that I can take a closer look.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

REcieved BT Bill even after giving one month of No...

Hi,
I know BT are desperate to keep customers, but when someone cancels, it becomes dishonest and i would have thought illegal for them to keep billing them.
I cancelled my BT subscription by giving 1 month's notice. I was not in any contract.
They explained to me that I have to pay 30GBP for cancellation if the new tenant doesnt take up th line. I agreed that I dont know when the new tenant will move in and if he doesnt take the same line then I will pay the cancellation ...but please close the account. Which the guy on that day confirmed to me as being processed.
For some reason though, I received an email today whereby I have been billed for next month cycle for both Phone and Broadband.
I am out of property and don't live there anymore and being billed for a service that I will no longer use and have already infomed BT for the stopping.
I called up BT to enquire. 5 or 6 phone calls later (from call center Guys in India .each of which I have to hold for at least 10 mins, and one of which the operator hung up on me! and each call costing many ££s) I was advised that there is no record for my notice in the systems. I told them a date then she managed to dig out the call (after 5 mins of hold) that I indeed made a call on the date I told but there is no record. After asking for the recording of the call and escalation to manager ...She became nice however and she said she will raise a complaint on my behalf and the manager will listen to call and will call back .
I got the call from Manager (Call Center India) on time mentioned and the manager repeats the same thing that he has gone thrugh the recording but he can't listen that I requested any cancellation. Although he confirmed the part conversation that I told them that I am moving out a new tenant will come in.
Asking for the details of conversation recording to be emailed to me He tells me that I need to pay 10pounds more as it's DAta protection (My own data and my own conversation) and gave me a postal address to send the cheque and request for the recordings.
This is highly unprofessional of BT (maybe call center guys can't understand ENGLISH) as I know why I called BT on X day and Y time... and what I requested. BT doesnt offer free phone-pleasure service :-) whereby I would call them hold the line for 30 mins to say I am moving house.. please keep on billing me :-)
It's very stupid of them telling me that I indeed called up but for What...????
Well I am clearly not getting anywhere on the phone, so I am posting on this forum in the hope that someone can steer me in the right direction to get this resolved please.
Or maybe on weekend Everything goes to Call centers in India who dont know how to deal with matters and just repeat a Script in fornt of them.
Is the only way to resolve, or is there a department that listens and doesn't leave you with your lunch break wasted and blood pressure raised?
Thanks in advance...
Sush
Solved!
Go to Solution.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they cannot deal with service issues that way.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail, when its your turn in the queue.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

One month of BT and I have had enough!!

I have just recieved an email saying I have almost come to the end of my usage and they will charge me a fiver for each 5?? whatever it was over ................. I have only had this service a month prior to that i used my sisters as she lived here but really in 5 years and 2 users we never had this **bleep** now they say i am a heavy user NO WAY! I replied their email with remove their **bleep** from my computer and I will see a solicitor. They conned me in this .....1 week after they activated me the prices went up then 1 month of online they want to get more money from me with calling me heavy user....I cancelled my direct debit to make them ring me.
Totally disgusted with this rip off company.

So, if I understand correctly, you signed up for a 12 or 18 month contract for broadband on a package that has a maximum monthly usage that would have been clearly displayed when you signed up.
You went over the limit and BT emailed you to tell you that there would be a penalty charge - as set out in the Terms and Conditions that you agreed to.
Instead of saying "oops" and paying up, you went off in a strop and cancelled your direct debit.
The next steps are typically:
1. Your broadband and phone will be cut off,
2. You will be contacted by BT's debt collectors.

HT1695 I am at home and have a wireless router on my DSL line. I have been using the iPad for about a month without difficulty and tonight it will not connect. I do not understand why and yes, I am electronically challenged so be gentle!

I recently purchased an iPad after using a laptop and PC for years. I use a wireless router connected to a DSL line at home and have been using the iPad without difficulty for about a month and tonight it will not connect to the Internet. There is not a problem with the DSL or router. I am using the laptop now. Could someone please give this eectnically challenged individual assistance?

1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings

I duplicated all the pictures in my library. Is there any way to delete the duplicates at one time without going and deleting them one by one

I duplicated all my pictures. Is there any way to delete the duplicates without deleting them one at a time. I now have 44,000 pictures and have 22,000 duplicates

Easiest solution: restore from your back up.
Other than that: For dealing with duplicates in iPhoto check out Duplicate Annihilator or Decloner

How to sync two separate iphone's to one computer without wiping and replacing libary?

my brother has an iphone 4 but needs updating, how can i plug his iphone into my computer where i have my own itunes libary without wiping his music, apps etc. with mine?

You can also *Transfer purchases from device* to copy all your purchased content into the new library. If you've got media on the phone that wasn't backed up from the old machine then you should probably take a look at this post from Zevoneer for options on moving your data back to a computer.
http://discussions.apple.com/message.jspa?messageID=11657508#11657508
tt2

Lost one month of pictures and cannot find them on any back ups

HELP
for some reason no icloud , itunes , iphoto have my pictures I have no idea why these disappeared it makes no sense.
Please help. I did not change phones since.
I have this idea that something got lost with these IOS upgrade.

Where have your photos been previously? Have these photos been taken with your iPhone or with a camera and synced with iTunes?
If your photos have been in the Photo stream, they will be removed from iCloud after a month. iCloud will only keep the last 1000 photos and only for a month. If you reset your photo stream, only the current content of iCloud can be restored from iCloud.

BIOS Upgrade utility Winphlash flashes WITHOUT notice and command

Hello,
After installing Vista I was about to upgrade my BIOS. So I downloaded the BIOS from the official site (http://eu.computers.toshiba-europe.com/innovation/download_bios.jsp) filled in my notebook details (Satellite A110-225, PSAB0E) and downloaded the bios version for VISTA.
I unzipped the zip and double clicked on the setup.exe. The latter file was supposed to create a folder in windows temp and possible startup Winphlash. But is should stop there. Instead it went on and also
FLASHED MY BIOS WITHOUT ME HITTING THE FLASH BUTTON !!!!!
And this is not all......
Because I didn't had a change to change the source file the program did this using the BIOS.ROM file included in the setup of the program. Not using the "TW20540a.rom" file which was the new rom to be used.
Now my system is dead. My BIOS is corrupted.
Please help me fix the BIOS and Toshiba people please remove the upgrade utility from the site !!

I was able to repair my BIOS using the BIOS Recovery Mode and a Repair Disk (http://web.telia.com/~u43311424/crisis-recovery-disk/)
I tried several BIOS versions
- 2.0 for non-VISTA currenlty on the official Toshiba site
- 5.4 for VISTA also on the Toshiba site
- 1.3
All three are asking for a BIOS password which i never set. In version 5.4 my keyboard does not work.

My settings changed without notice and without my intervention. Yahoo is my homepage but I can't make it my homepage again. I get Google instead. Also, my bookmarks are messed up and the toolbar has disappeared and I can't recover it.

I think that is enough detail.

Hello,
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.5, 10.6, 10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x/10.8.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.

Acrobat does not work after one month

Recently I reinstalled OS in my computer, of course with installation of Adobe CS6. and the acrobat stopped to work after about one month while photoshop and others work as usual. I would sincerely appreciate if someone could tell me how to fix it.

Hey claudes1837819,
Could you please let me know what version of OS are you using.
For Windows, you might refer the KB doc link mentioned below:
Doesn't launch after 30 days | Installed as part of a CS6 suite
Hope to hear from you.
Regards,
Anubha

Bought one month Skype premium; unable to make cal...

hi
i brought 1 month skype premium. But stil i am unable to make calls through skype. and i brought one more premium with 4.95$ it is also not working. please solve my problem soon and keep that one month premium subscription and cancel the second one and refund 4.95$ back.
thank you
This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

Hello,
You are attempting to make a call which is not covered by your Plan. To enable us to assist you we need you to tell us which Plan you purchased, to/within which country you are attempting to call and whether your call is to a landline or a cellphone.
To protect both your privacy and the security of your account do not include in your post:
Full name, e-mail, Skype name, phone number, order number, payment information.
Thank you.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Bill went up drastically, for no reason, without any notice??

I just noticed on my credit card statement that I'm being charged $67 per month just for internet. When I signed up, it was $30 - an intro rate, of course. When this expired, the rate was $45 a month and I was happy to pay that. Now I'm seeing that I've been paying $67 for months and months... I don't even know how long, since I haven't looked at all my past credit card bills yet. How could the price change without any notice??? Has this happened to anyone else? I'm seeing that Centurylink is $30 a month for a year, and the normal rate is even lower than I'm paying now for Xfinity! I'm going to have to switch if I don't get this problem resolved.

Please review the terms of your Comcast agreement. Many agreements include scheduled price increases, and typically state that prices will return to the prevailing (almost always higher) rates when the agreement expires.
If you still have questions contact one of their Billing reps at the phone number on your bill or 1-800-Comcast, chat with them using one of the "Account and Bill" options at https://www.comcastsupport.com/chatentry/, or visit a Service Center if one is nearby (check locations and hours at http://customer.xfinity.com/service-center-locations).
Comcast sometimes responds to questions here in the forums, and sometimes they do not. When they do the typical response time is somewhere between a few hours and a few days.

Something went wrong with my apple tv and now it says that it is in retail demo mode. How can i fix it? I have had it for more than one year without any problem

something went wrong with my apple tv and now it says that it is in retail demo mode. How can i fix it? I have had it for more than one year without any problem

To turn on/off retail mode, go to settings, general, legal.
Do not open legal, just put the cursor there.
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The AppleTV should reboot.

Good evening would it be possible to get back a free license for one month for adobe photoshop cc because I went on vacation and I have not had the opportunity to test it?

Good evening would it be possible to get back a free license for one month for adobe photoshop cc because I went on vacation and I have not had the opportunity to test it?

Hi tay-fun@livefr,
We apologize however it's not possible to reset the trial however you can try and use it on a different machine with a different Adobe ID (if possible).
-Ankit

My bill went up in one month without notice and i bundle.

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