My brand new 6th gen ipod nano keeps shutting down after about 30 seconds?

My new 6th generation ipod nano keeps shutting down after 30 seconds. It has been registered with itunes and has about 200+ songs on it. I have not tried to reset it because i was not sure what this would do. Please help!

This is usually a sign that your headphones are not plugged all the way in.  Make sure you cannot see any silver still showing from the headphone's plug.  It may require a little extra force to get the headphones to become fully inserted.  You should hear a sort of clicking noise indicating that they have been fully seated.
Also check the headphone port from a damage or debris.
B-rock

Similar Messages

  • My brand new 6th gen ipod nano shuts off for no reason.  the headphone is all the way plugged in.  has done it since i bought it a week ago...any suggestions?

    Plays part of a song, shuts off.  Doesn't matter if it is plugged fully into a jack or docked onto a radio.  Anything I find online shows that this is common for this ipod..should I return it and get something that actually works?

    ...should I return it and get something that actually works?
    Yes.
    It's not normal.

  • Itunes keeps shutting down after about 20 mins

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    Hi psaavedra_5861,
    I'm sorry to hear you are having issues with your iMac.
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    The article below is for Mac 10.6.5 or later ....
    Mac OS X v10.6.4 and later: Unable to Install SuperDrive Firmware Update 3.0
    If you have a different version of the operating system, more help options are available in the article.
    I hope this helps ...
    - Judy

  • Why does my ipod nano keep shutting off?

    My new Ipod nano keeps shutting off after about a minute when playing music. It is fully charged.

    Hi, I had the same problem  googled the problem & it said to make sure ear piece  is in as far as possible , make sure no silver is showing on the jack, check out ifixit.com. mine now working ok.

  • The on/off button on my 6th gen iPod nano recently got spoilt and I sent it back to the shop for a repair/exchange a week ago. Now I have just found out about the new 7th gen iPod nano and I am wondering, can I get the new one as a replacement?

    The on/off button on my 6th gen iPod nano recently got spoilt and I sent it back to the shop for a repair/exchange a week ago. Now I have just found out about the new 7th gen iPod nano and I am wondering, can I get the new one as a replacement?

    No.  You can turn your 6G Nano in to be recycled at your local Apple Store for a 10% discount towards the purchase of a new one. Otherwise, your only other option would be to sell the iPod on Craigslist or eBay and use the proceeds from the sale towards the purchase of the new 7G nano.
    B-rock

  • I have an 6th gen Ipod that keeps making me restore it.  How can I fix this issue

    I have a 6th gen ipod that keeps making me restore it.  It says there is another application running somewhere else.  I just want my sons brand new ipod to work without paying apple another $45.00.

    Disable any and all A/V or Security software running on your system before syncing your iPod with iTunes and see if that helps.  A simple reboot your or PC may help as well.
    If you do disable any security software, make sure to re-enable once you have finished syncing the iPod with iTunes.
    B-rock

  • ITunes 11.1.5 won't sync podcasts to my 6th gen ipod nano--how do I fix this?

    iTunes 11.1.5 won't sync podcasts to my 6th gen ipod nano--how do I fix this?
    Until a few months ago, my iTunes had no problem syncing podcasts to my 6th gen ipod nano. Since an update in the iTunes software version (not sure which version), iTunes just won't sync podcasts to the nano. No other changes have occured and only podcasts are affected.
    What's going on? How do I fix this?

    I had the same problem with my nano when I updated to itunes 11.1.5. It seems that the update does not transfer all of your podcast download preferences. Open itunes, select "Podcasts" from the drop down box in the upper left of the screen. The next screen will give you an option to select "My Podcasts" (top center). This will bring up a list of your podcasts on the left. Right click on one and select "podcast settings". This brings up a settings box on the upper right (this is a new variation) with your current download settings for that podcast. The download setting on mine had defaulted to "off" on all of my podcasts. I just reset them to "all episodes" and all is good.
    Hope this helps.

  • Can the new 5th gen ipod nanos be used with iTunes 8?

    I have just installed iTunes 9 today and am DISGUSTED with version 9
    already. I have a new 5th gen ipod nano on order and would like to go back to
    iTunes 8 ... will the new 5th generation be usable in iTunes 8?
    With iTunes 9 being such a launch and introduction disaster ... I may sell my new
    iPod because it looks like it will only work with iTunes 9. If that's the case I am selling my
    new iPod and picking up a 4th generation ipod on eBay.
    It looks to a lot of Mac users, like Apple really screwed up iTunes 9 ... and as a result,
    may turn many new prospective iPod Nano and iTouch owners off from purchasing any
    of the newer iPods until Apple redesigns or seriously modifies iTunes 9.

    So are you just going to keep posting this in every incorrect forum?

  • Can new 5th gen iPod Nanos be used with iTunes 8?

    I have just installed iTunes 9 today and am DISGUSTED with version 9
    already. I have a new 5th gen ipod nano on order and would like to go back to
    iTunes 8 ... will the new 5th generation be usable in iTunes 8?
    With iTunes 9 being such a launch and introduction disaster ... I may sell my new
    iPod because it looks like it will only work with iTunes 9. If that's the case I am selling my
    new iPod and picking up a 4th generation ipod on eBay.
    It looks to a lot of Mac users, like Apple really screwed up iTunes 9 ... and as a result,
    may turn many new prospective iPod Nano and iTouch owners off from purchasing any
    of the newer iPods until Apple redesigns or seriously modifies iTunes 9.

    What exactly are you finding so disgusting in iTunes 9? I have yet to find anything repugnant.
    If you want to keep iTunes 8 I would suggest you buy a refurbished 4th Generation from the online iTunes Store and cancel your order for the 5th Generation.

  • 6th gen ipod nano not recognized by itunes on my PC (Windows 7). tried everything to fix, but still not working... please help

    I have a 6th gen ipod nano that is not recognized by itunes on my PC (Windows 7). I get an error that it 'could not be identified properly'. I have tried all tips on the apple site to correct the problem, including unistalling and reinstalling itunes twice. Nothing works. Has anyone tried something that worked that is not part of the Apple support page (http://support.apple.com/kb/TS3218)? Thank you in advance for any help!

     
    gltg wrote:
    Running Windows XP professional SP3 and itunes 10.2.
    I have followed every troubleshooting page on the apple support site yet my ipod nano 6th gen is not recognized by itunes
    I have spent 3 days messing with my pc and have made no real progress.
    Then it's time to call Apple tech support while you are still under warranty.  Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase.   If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.
    U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273)

  • TS1538 I have 6th gen iPod nano.  When I try to sync it my computer tells me it has malfunctioned and Windows does not  recognize it.  My iPhone syncs fine so the problem must be the iPod.  I have reset the iPod several times and no luck.  Any suggestions

    . I have 6th gen iPod nano.  When I try to sync it my computer tells me it has malfunctioned and Windows does not  recognize it.  My iPhone syncs fine so the problem must be the iPod.  I have reset the iPod several times and no luck.  Any suggestions?

    Hello Alexdad,
    We've an article that can help get your iPod Nano working with your computer.
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    Cheers,
    Allen

  • I have a 6th Gen ipod nano. Is there a compatability problem with Windows 8.1?

    My 6th gen ipod nano is not being recognised in itunes. I have tried all the suggestions in the itunes troubleshooting section without success. I am running Windows 8.1 , is there a chance of an incompatability problem here?

    I have tried all the suggestions in the itunes troubleshooting section without success.
    Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

  • I bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

    i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

    Hey jtom234412,
    Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
    Thanks,
    Matt M.

  • Has anyone had a problem with low battery capacity on the 6th gen ipod nano?

    I got my dad a 6th gen Ipod nano for his birthday and he is complaining about very low battery power and i was wondering if other nano users were experiencing this problem

    Samething here.  I got my ipod nano on Christmas 2010 and I always thought that it did not have the 24 hours music playback capacity.  This week I had the ultimate test.  I had to go the hospital and knew I would be waiting a long time. I fully charged my ipod nano (3 hours connected to my computer)... then, I turned it on at 11:30 in the morning and I played the radio non-stop until 5:30 PM when it just stopped working.  That's 6 hours of music playback, not 24...
    Is there something I should know about the battery and how to charge it to maximise music playback??

  • 6th gen ipod nano serial number not being recognised by support

    I have just tried to register my 6th gen ipod nano on Apple's website and I get a message that says the number is not recognised, recheck and try again.  At first used number from nano box, then tried again after connecting nano to computer (same number appears of course) but still not being recognised.  The fact that the serial number is not being recognised is not helpful when you need help from support as they also require this information before they will contact you.  Why is my nano's serial number not being recognised?  More to the point, how do I get apple to recognise it?

    Are you sure aren't mistaking I's for 1's or O's of 0s?
    If you head to Settings - General -> About, does it list the same serial # there?
    B-rock

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