My cat jumped on my iPad while I was on YouTube and now all I can see is a black screen, but only on thenYouTube app. Help me?

Please help me

Try double clicking the home button and then scrolling the dock to find you tube. Press-hold the app button until it wiggles and hten press the red 'no entry' sign. Press home button again and then try relaunching youtube and see if it works now?

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HT204370 I had purchased a movie on my ipad while on a business trip and now I'm home on my IMac and wish to watch the movie I didn't finish on my iPad. How can I continue to watch on my IMac if I purchased and started on my iPad ?

I had purchased a movie on my ipad while on a business trip and now I'm home on my IMac and wish to watch the movie I didn't finish on my iPad. How can I continue to watch on my IMac if I purchased and started on my iPad ?

Open itunes, connect ipad, click File>Devices>Transfer Purchases

HT201269 My PC crashed. iTunes was on it and now all files are gone. All music does exist on iPad. How do I get the music that had been downloaded from iTunes and copied from my CDs onto new PC from iPad. Would rather not use cloud.

PC crashed. iTunes was on it and now all files are gone. All music both purchased and copied from CDs is on iPad. How do I get the music back onto the PC without using the cloud. Afraid if sync will wipe all music from iPad.

You would need to download iTunes on comp and download purchases again (you don't have to pay again) and upload your CDs again IF you sync your iPad to your computer it will erase everything

My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

My video app that is preloaded on the IPAD will not open. all I can see is a blank screen. Does anyone have any suggestions on how I can fix it?

The "The connection was reset" error message can be caused by a bug fix for the BEAST (Browser Exploit Against SSL/TLS) attack that the server doesn't handle.
*[[/questions/918127]]
*[[/questions/918028]]

My iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either.

my iphone 4 randomly froze while i was face timing and now its just a black screen with thin grey lines on it. it wount turn on even if i press the lockscreen or home screen button. ive tried chargingit but that wont work either. It's been like this for about two hours now.

Hold down the Home and Power button for 20 seconds. And try to update again.
Also read and follow this:
http://www.apple.com/support/iphone/assistant/restore/

My ipod shut off while i was using it and now will not come back on what do i do

My Ipod touch shut down while I was using it and will not come back on. Any suggestions on what I should do??

Have you tried holding the Home and Power buttons at the same time? You should let them go when the Apple logo appears.

I have the ipad original last week was prompted to download updates and now all the movies that once were full screen are now 3 inch across and i can ot get full screeen please can anyone help me get full screen agian

i have the ipad original last week was prompted to download updates and since then the movies that i had on the ipad are now only 3inches in length were before i was able to watch in full screen please can anyone tell me how to get full screen, apple support were not able to assist me

SeanD - message sent - any chance of a follow up
Getting Worse
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We were unable to identify any performance problem with your service at this time.

Your help site has a problem; it crashed while I was using it and now doesn't recognize my registration.

The above is problem # 2. It finally recognized my previous registration and allowed me to proceed.
My primary question regards failure of one web page to load on this computer. I have used it ever since I had this computer. I was reading King World News when they warned they had been attacked and advised clearing recent history caches. Following this, this one web site has been closed to me on this computer. It is open on other computers on my same home network, but not on this one. The page I am trying to load is https://vitalityforlife.com/melaleuca/guests/login.asp. After typing the password, this is what I get: https://dev.vitalityforlife.com/melaleuca/guests/login.asp and the message "problem loading page." I don't know why it puts up the letters "dev" in front of the web site. I have Kasprsky antivirus program, and it has found no viruses. All of the other web pages load normally with my password. How can I fix this? What is the problem?
Up until now, I have enjoyed the experience of using Firefox. The problem might be on the computer after erasing history. I tried to load the page with Microsoft Explorer and got the same result.
Once again, the program loads for me normally on my other computers.
Thanks for your help.
Carl Matlock

By the way, when I hit the first URL in your post, I get a warning that the certificate is only valid for '''www.'''vitalityforlife'''.'''com. If I add www into the URL, it loads normally.
https://www.vitalityforlife.com/melaleuca/guests/login.asp
Naturally I can't actually log in, but does that make any difference for you?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies --before trying to log in. View a page on the site, and then use either of these:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

My Macbook died while I was using it, and after restarting I can no longer open FireFox. Now when I try to open it, it hangs. Uninstalling/reinstalling don't work, opening it in safe mode makes no difference. How do I fix this?

FF bounces, then immediately freezes up. Must force quit. Never had any problems before.

By the way, when I hit the first URL in your post, I get a warning that the certificate is only valid for '''www.'''vitalityforlife'''.'''com. If I add www into the URL, it loads normally.
https://www.vitalityforlife.com/melaleuca/guests/login.asp
Naturally I can't actually log in, but does that make any difference for you?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
(You also can clear Firefox's cache completely using:
orange Firefox button ''or'' Tools menu > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now")
(2) Remove the site's cookies --before trying to log in. View a page on the site, and then use either of these:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

I updated my itunes for my ipad while connected to my computer. now my ipad shows only the itunes logo, an arrow, and a usb cord. it is frozen and nothing works, HELP!

I updated my itunes for my Ipad while connected to my computer. Now my ipad is frozen on an iTunes logo, an arrow, and a usb cord. Nothing seems to fix it. What can I do. All my business calander, etc is stored on my Ipad. HELP!

I don't fully understand what the System Reset does but I've found that it cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.

My cat stepped on the keyboard while I was working and somehow enlarged the screen. How do I correct this?

My cat stepped on the keyboard while I was working and somehow enlarged the screen. How do I reverse this and return the screen to the normal size?

I suspect the cat turned on the zoom function, simply turn it off. This article may help you that:
http://www.dummies.com/how-to/content/how-to-change-mac-snow-leopards-universal- access-p.html

My IPad is stuck in recovery mode and now ITunes wont recognize it, what do I do? Keeps giving me a long error message.

My IPad is stuck in recovery mode and now ITunes will not recognize it, it just gives me this long error message. What do I do, I've uninstalled and reinstalled ITunes.

Check USB connections
Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you checked your connections and are still seeing the error message, check for hardware issues.
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

While updating my ipod it crashed and now all I get is the apple logo on the screen.

I clicked on the update operating system that had a notification next to it. It downloaded for a long while then asked me to hook up to itunes. I didi and it said it was downloading again . Then updating. Then said update failed and now all that shows on the screen is the apple logo. Also
the ipod won't shut off. Please help.

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Also:
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

After an iPad update yesterday I sent a video and it is not viewable just black screen but sound is there. I sent it to my windows 7 laptop and there it is not viewable at all the start button appears crossed through.only works on apple PC

After yesterday's update sent a personal video it was not not viewable , i was told only black screen but audio, will play on apple pc but not windows.
On my own windows operated laptop when l open the video the start button is crossed through
Is there something l need to do? I can view the videos fine on my iPad ?

'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

I downloaded and bought a movie from iTunes on my iPad and now want the same movie on my MacBook Pro but its not offering me to download it, it giving me the options of buying it which I already did. How I get the movie onto my MacBook?

You can connect the iPad to your Mac's iTunes and do File > Devices > Transfer Purchases, that should copy it over to the Movies part of your library.
Depending upon what country that you are in, and whether the film studio allows it, you might also be able to re-download it on your Mac via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page.

My cat jumped on my iPad while I was on YouTube and now all I can see is a black screen, but only on thenYouTube app. Help me?

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