My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?
My charger broke so I gave my sister the charger, and my iPod touch for proof. She took it to the apple store and traded it for an iPhone 5c. I was wondering if apple can do something for me so I could get my ipod back?
I have no idea what you meant by giving your sister your "iPod touch for proof". Proof of what?
The only way she could have traded it was recycling it for 10% off the cost of a new device but the Apple Store doesn't do this as far as I know for iPhones. You could take the receipt for your iPhone to the Apple Store and show it to the manager but you really need to solve this within your family.
Similar Messages
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Hi everyone, I was wondering if someone can help me. I recently got my first ever Ipod. It's the new Ipod Nano 7th Generation. I have tried to synchronise it with Itunes but it says "Connected, Eject before Disconnecting" but nothing happens. I have tried uninstalling & re-installing Itunes but this didnt help.
Does anyone have any ideas?
Thanks for your help.I think the problem is that the iPod got set to Manually manage music and videos. It needs to be set up for automatic syncing again. Just unchecking that Manually manage music and videos setting does not do it.
In iTunes 12, select the iPod in iTunes (using the device button), so that you see the iPod's "management" screen. In the sidebar (along left side of screen), there are two headings (Settings and On My Device). Under Settings, click on Music. To the right, you see the iPod's Music screen, where you tell iTunes how to sync songs to the iPod.
Check the box at the top for Sync Music. That turns ON automatic syncing for music. Below that, choose the option to sync Entire music library (assuming your music library fits completely on your iPod). Otherwise, you can choose the option to sync Selected playlists, artists, albums, and genres and make your selections below. Then click Apply. -
i have an iphone 3gs i was wondering if i can bring it in and update it to the iphone 4s, i have an i phone 3gs i was wondering if i can bring it in and update it to the iphone 4s
Sure, bring your 3GS in and they will give you about 10% off towards the cost of a new one. You would be far better off to sell it yourself.
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My daughter has locked her ipod touch and entered the code incorrectly a few times. Is there anyway i can reactivate it again. I have tried to connect it to itunes but it says that i need to put in the code as its in restore mode! that doesnt make sense to me. If you have any help i would appreciated
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Peace, I am one of millions who is loyal and loves apple, I was not completely happy with iOS7 for one thing which the new themes and I really think that the old icons theme is what's makes it unique, I was wondering if we can make an option to choose from new and previous once?
User to user forum.
You are not addressing Apple here.
No, once you install iOS 7 that is it. -
I've taken really good care of it and had it since the third gen came out (bought it right away) the screen is cracked from the bottom right corner and im wondering if i can replace it for free or even at all please help
You can replace it, but not for free.
iPad mini: $219
iPad 2 or earlier, iPad mini Retina display: $249
iPad 3rd generation or later: $299 -
So can I bring the Phone in to get a new sim card readser repaired? And if yes would the one year warranty every ihpone have cover the repair, or will I have to pay. And if I have to pay, about how much money will it cost.
Contact the Apple store and ask them.
Officially Apple does not sell parts. -
My macbook pro charger stopped working and i was wondering if apple will exchange it for a new one?
p.s. my macbook is still under apple's limited warranty
Walk it into the nearest Apple Store and ask the Genius for help
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Something keeps trying to download on my mac and I don't know what it is. It is not in the apple store and just comes out nowhere and request for my password to download something and I don't know what it is. How to make this stop? It pops up every single day.
Erica,
I can, with 99.99% certainty, tell you that you are absolutely right in not wanting to download or install this "Helper," whatever it is (but we can be equally certain it would not "help" anything).
I cannot comment as to Oglethorpe's recommendation of 'adwaremedic'; I am unfamiliar with it. His links to the Apple discussion and support pages warrant your time and attention.
It might be really simple -- Trying looking in your Downloads folder, trash anything that you don't know with certainty is something you want to keep, and then Secure Empty your Trash. Then remove the AdBlock extension, LastPass, and Web of Trust extensions to Safari and re-boot. If the issue goes away, still be extraordinarily careful in the future.
Unfortunately, it's probably not going to be that simple to get rid of, in which case I'd then try the line by line editing in HT203987.
I have no further suggestions (other than a complete wipe and re-install...but that's a pain because trying to restore from Time Machine would simply ... restore the Mal).
For the rest of us, please post when you find a solution.
Best.
BPW
(Also, try to edit your second post -- black out your last name on the screenshot and re-post it for others) -
I was wondering if anybody can tell me why the Apple IPhone 5 is $600 US/AUD more expensive in Australia than in the US!
thanksThanks for the reply - I still know that this issue is also relevant for so many other apple products which don't involve cellular providers.... I think Australians are tired of paying so much more for things than in the US and other countries. It used to be explained by the poor Australian dollar but that doesnt exactly work when we are over parity with the US dollar and have been for a while now....
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i smashed the screen of my iphone 5 earlier and it was bought just before christmas, i was wondering will apple repair the screen for free or swap the phone? the phone is still working fine, just the screen needs changing by the looks of it.
Why would Apple replace or repair the phone for free? Will a car manufacturer replace or repair the car you drove into a wall for free? If you sit on your spectacles, will the optician give you another pair for free?
You can get an out of warranty replacement phone for $199 in the US, similar price in your local currency. -
i recently received a mac book air 11 inch for christmas ... i beliehve it was bought in the states from my father i was unaware of the specs until i opened and read it... and i was wondering if i can still do the upgrade to 8gb ram and bigger flash drive.. is this possible and for how much? its only a week old.
Your 14 days are up, however you could take your case to Apple Inc. regarding same,
however those are the stipulations.
RAM cannot be upgraded however, period, its permanent on the logic board after mfg.
As for the SSD (solid state drive), upgrading same is a bad premise 9 times out of 10.
No notebooks is a mass storage device, and you need an external HD for data redundancy and backups regardless.
data that is static on your SSD and not used very often has no logical reason to be ON the notebooks, and best saved on a superslim external HD ($60)
SSD are very expensive, even a small one, HD are cheap as dirt and users are recommended to have one regardless for many good reasons. -
To Apple
I'm buy MACBOOK PRO 13" on 20 JULY 2012 @ apple store fifth avenue
Part Number MD101LL/A
Serial number C0******DTY3
They say can download update free for program OS X Mountain Lion when arrived
But when i download why it charge to me...
I want my money back if not i want to return MACBOOK PRO 13" and will buy New One
Best regard
<Edited by Host>If you registered your computer after June 11th, you were entitled to a free upgrade to Mountain Lion. See http://www.apple.com/osx/uptodate/.
If you went ahead an purchased ML before recieving your redemption code then you're just out $20. Not a big deal - you should have been instructed on how to get a redemption code for the OS X update.
Clinton -
I am sharing a apple id acount with my family but when I synced my iphone to the computer it erased all of my imformation and put the other phone's imformation on it. I was wondering how I can prevent this from happening?
If the ringtones are on the old device just plug it in and do a transfer of purchases then they will be on the computer to sync to the new device.
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I just dropped my new macbook pro on the ground, it dents a little. So can I bring it to apple store, and repair it for free? BTW: I bought it just one month ago. Thank you very much
No, user caused accidents are not warranty coverage, nor are spills, loss, theft etc.
all these user caused issues have no bearing on the warranty coverage.
they are outside of same.
All laptop mfg. are identical in this nature (same with your car too of course)
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