My colleague recently synched his phone and now has a full keyboard on the lock screen. My lock screen keypad is set up like phone keys (alphanumeric). He's wondering why his is different, and he also now cannot unlock it. Anyone have this happen?
My colleague recently synched his phone and now has a full keyboard on the lock screen. My lock screen keypad is set up like phone keys (alphanumeric). He's wondering why his is different, and he also now cannot unlock it. Anyone have this happen? He came to me yesterday and I noticed that his iPhone 4 still had old software (version in the 4's), so I advised him that he needed to synch it up to get the iOS 5.1.1 version. He synched and now can't get back in. He was entering his passcode on the lock screen (which wasn't taking) and I noted to him that his screen didn't look like mine. Anyone know how to fix this issue, or does he have to do a full restore?
He has set up a complex password instead of a simple passcode for his phone. If he doesn't know what it is, he'll have to restore. There is no way around a forgotten passcode.
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