My computer crashed and I have purchased a new iMac. I can't find my original CDs to download CS6
my computer crashed and I purchased a new iMac. Can't find original CD and I need to download CS6
Download thru the page linked below. Your serial number will be needed and if you registered the software it should be available thru your Adobe account online.
Download CS6 products
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My old computer crashed. I have purchased a new one and authorized it, but my music is not there. How do I get my music back?
Restore the songs from a backup, or use these instructions to redownload them through the iCloud if doing so is free in your country.
(121452) -
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damfam9 wrote:
My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?
If ALL your music is on the iPod and it's ALL iTunes purchased content, you log into iTunes with your account on th enew machine and reverse sycn the music back.
If the music is from cd's and other sources (not iTunes files) then ask over at iLounge what third party solution currently works. (can't recommond it here)
I have some HUGE instructions here how to get your music off the old comptuer too:
Recovery options:
A: If Windows isn't booting:
You need to boot the computer from a "recovery disk or USB" that has a operating system on it and a graphical user interface to transfer files from your boot drive to a external drive.
I suggest using the Easy USB Installer to install Ubuntu 10.10 onto a 2-4 GB USB key.
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/
or
burn a ISO of Ubuntu 10.10 or PartedMagic to a cd-r with ImgBurn or Win 7 right click and burn
You can use Disk Utility in OS X to select the ISO and burn to cd/dvd as well.
Once you have it installed, consult this page for your BIOS boot key to hold to get into the BIOS.
http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm
Plug the USB into the back (if possible) of the computer, connect the external drive and enter the BIOS, set the USB (or CD) as first boot and SAVE.
Boot off the USB/CD and "Try Ubuntu/Run from disk" DON'T INSTALL. (Parted Magic loads into RAM and ejects CD)
Once in, go under the menu Places > Computer and transfer your files to the external drive just like you would in Windows, drag and drop.
(If using Parted Magic double click on the Mount Drive left icon twice, use the two GUI windows to transfer files to external drive, unmount drives, log out/quit in the lower left corner menu option)
B: If the computer hardware isn't working, but the drive might still work:
You'll have to remove the power cord and manually extract the hard drive. This might result in some damage.
There is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
C: If your iTunes content is deleted...
It might be recoverable if it hasn't been overwritten yet by fresh data. Undelete software works by reading the 1's and 0's of the files themselves, not what the OS says.
You need to use undelete software pre-installed before the iTunes content was deleted, or while on a bootable cd/USB and a external drive to transfer the recovered files.
You can also install undelete type software on a new machine and USE STEP B above to "undelete" the files and recover them directly to the new computer.
You can't install undelete software or recover files to the same drive your attempting to recover from or it overwrites the deleted data.
D: If the hard drive doesn't work and...
The data isn't worth spending $2000-$3000 in a ATTEMPT at platter dissection recovery, then your finished
If the data on the drive was encrypted, data recovery efforts may be futile, unless it's a encypted file and you transfer it successfuly and have the password to de-crypt it.
E: If you have a "iDevice" with any content
It can be synced back into iTunes, check at iLounge what third party software works reliably now and for your version.
(Once you log into your iTunes account, you can sync ONLY iTunes purchased content back from a iDevice)
Third party software can recover just about all the items on a iDevice, regardless of it's origin. (can't recommend such software here)
F: If any of the above is too hard, or the data is of "critical importance"
Then seek professional computer or forensic level recovery services.
Get help from someone who has done this sort of thing repeatly and can almost guaranty 100% results.
There is Linux software that can "rip" all data off a iOS device if that level of attention is needed, seek a professional service.
Hope this helps in your data recovery efforts.
Please, backup your data, it's the only thing us IT professionals can't recover. -
My old computer crashed. I have purchased a new one but I cannot authorize it on my account until I delete the old. How can I do this since my old computer does not work?
borumsh wrote:
..How can I do this since my old computer does not work?
You cannot... But...
If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420 -
My computer crashed and I have to get my data from my old drive to another computer, to ensure I get all my data what do I need to get. I have and ipad and an iphone. I need to get apps, contacts, pictures, etc. Is there a way to do this? It was a vista pc and the new is win 7. I can grab the backup files, and music, but what about my apps? I do not want to sync on the new pc since the apps aren't there. Were are the app files located in itunes? Can I just copy them to the new computer?
You can transfer itunes purchases: File>Devices>Transfer Purchases
The iphone is not a storage/backup device. The sync is one way - computer to iphone. The exception is itunes purchases.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back. -
My old computer crashed, and I have most of my music on my ipod, that has been purchased, and downloaded music from my CD's. I also have music in my old Library on ITunes. How do I recover all of them, and transfer my music on my IPod, to my new Library.
Lucky for you, I just found out how to get the music stored on your iPod by messing around with it. I'm not much of an Apple user (I only have a shuffle), so I'm not 100% sure it would work the same way as yours.. but it's worth a shot.
if your iTunes didn't sync with your iPod yet,... that would be great..
1, Make sure your iTunes does not automatically sync with your iPod (I don't know if this would help..)
2, Click on your iPod and go to settings, check "Enabe Disk Use"
Your iPod should now have a partition on My Computer called AFJCHAW's IPOD or whatever you named your iPod... If you go to that disk, you'll notice there's nothing in there.
3, Click on Organize at the top right part of Windows Explorer(Windows 7, don't know how in XP..), go th the Folder and search options, view tab, and click on show hidden files, folders, and drives.
If you go back to your disk, you should be able to find a folder
4, It'll be pretty straightforward then. Go to iPod_Control/Music. You'll find folders there. Inside the folders are each of your music files (they're renamed but the Details would still be about the same).
If you did get your music files back from this procedure, then, yay! it worked!!
If you didn't,.... it should've worked.. -
My computer crashed and dont have itunes backed up, how can I get itunes restored.
my computer crashed and dont have itunes backed up, how can I get itunes restored.
Your media is only where you put it.
If you have failed to maintain a backup, then you may seriously be out of luck.
Apps can be redownloaded as many times as you like.
If you are in the US and running iTunes 10.3 or later, then it is possible to redownloaded music via iCloud from the purchase history in iTunes.
Outside the US, you can try contacting iTunes customer support. Just keep in mind they are under no obligation to assist simply because the customer failed to maintain backups of the customers purchased content. -
My computer crashed and we have a new one. How do I use my ipod or iphone to put my music on the new computer? Windows 7
See also Recover your iTunes library from your iPod or iOS device.
tt2 -
Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP
what do you mean the old computers link?
my ipad is sycned with my computer but nowhere is there a link
and if I connected it with a new computer and set it to sync it would replace all my data with the data from the new computer -
I use to have a iTunes account with my old computer, and I have lost all my iTunes music, some purchased, some downloaded from another source. Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account, but I now I need to figure out if it is possible to recoup my music content that I originally had. I had, I believe around close to 300 songs on my account ;(......Any help or guidance would be greatly appreciated.
Thanks Again, Ronald
<Email Edited By Host>ronaldkerr24 wrote:
Now I'm using a brand new computer (Windows) and I have opened a NEW iTunes account
Now remove all your info and update the old AppleiD/iTunes account and use only that account.
You cannot transfer items between iTunes accounts.
You can redownload all the content. -
ok, my former computer crashed and i have a new one. i would like to sync my ipod with the new one, but it wont allow me to with out removing all of the data on it. How can i fix this?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
My computer crashed and I have to buy a new one. What happens to my Contacts, Photos, etc when i use the new computer? I do not have an iTunes backup.
Do you have the iCloud set up? If you don't you need to buy a third party software that will do it for you when you plug your phone into the new computer. You can google: iPad/iPhone/iPod to Computer Transfer. You have to pay for the software but it's really a life saver and you get free updates for life. It'll save you a lot of pain and suffering in the future. I've used it many times.
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I purchased Learn OS X and I have the payment receipt but I can't find the app to download it. Thanks.
The new app is called Photos. It's icon was added to the Dock. Both, Photos and iPhoto, are located in your Applications folder.
If you need to upgrade iPhoto, follow these instructions prepared by Barney-15E: https://discussions.apple.com/docs/DOC-8431 -
Old computer crashed and cannot sync ipod to new computer?
My old computer crashed and now i got a new computer. I can download songs from itunes with my appleID but they wont sync to my ipod?! I tried following the troubleshoot for authorizing a new computer and it says it is now authorized. I also use to use home sharing for my and my mom's computers. I deauthorized all computers and then tried re authourizing this one but still no luck. Any suggestions on how to fix this? Im leaving for vacation Friday and would love to have all the songs I just purchased go onto my ipod! Thanks for any help!
Hey missyt23
I would try restoring the iPod and then sync again. A thing to look for is to change settings for syncing music. For example change to manually manage music and drag the music to the iPod.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My computer crashed and I had to reinstall windows 7, how can I get the playlist on my iphone onto itunes?
It has always been very basic to always maintain a backup copy of your computer for this very occasion.
If for some reason you have failed to do this, not good, then you can transfer itunes purchass from the ipod. File>Devices>Transfer Purchases
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