My computer freezes when i connect to itunes

My computer crashes everytime I connect to itunes.  Any ideas thanks.

Windows 7 has not been released and is not supported by the iPhone. Since there are reports of iPhone owners running Windows 7 I would expect it to work.
This does sound like a Windows or computer problem, not a fault with the iPhone itself. Or this could be related to some of the changes expected in OS 3.1 which we guess will be released ahead of Windows 7 and could have support for Windows 7 as part of its enhancements. Only Apple will know and likely they aren't talking
Phil

Similar Messages

  • Computer freezes when i connect ipod mini 4gb

    i have a problem with my ipod mini 4gb (2nd gen.) for like 2months, it freezes when i connect it to my windows computer.
    i tried to reset my ipod en reinstal itunes, but nothing worked. PLEASE HELP!

    Hmm... See, I've tried that already (And just tried it again) and instead of allowing me to run it, the computer freezes entirely, just as it would if the "Restart your computer" message came up, only it doesn't show the text, and nor does the screen dim. The only thing I can do at that point is hold down the power button, thusly shutting the computer down. So I cannot restore my iPod that way. Are there any other ways? Or does anyone perhaps have any other suggestions?

  • My computer freezes when I connect either of my two Classic iPods. As soon as I disconnect the computer functions normall. This happens whether I have iTunes open or not

    When I connect either of my iPod Classics my computer freezes whether I have iTunes open or not. I have a second computer which functions normally when I connect my iPods. Any advice would be welcome.

    Your problematic PC, has some software or most likely the Winsocks of some plugins is in conflict with iTunes, if both PC has the same version of iTunes and Windows.
    If you run the Task manager, compare both PC and see what process is missing in the good one, and that software is the culprit.
    Then removed it from your bad PC, if you dont need it, but most likely you'll need it, as it is the graphic card or some video software.
    Have a nice day!

  • 'iPhone previously synced with computer' error when I connect to itunes

    I have a v1 iphone and yesterday morning upgraded to 2.01. That seemed to go just fine and I used it all day.
    Last night the batter ran out and upon plugging it into the charger it seems as if the phone has been de-activated. I then connected to iTunes and received the message saying "An iPHone has been previously synched with this computer" and I chose to restore from my backup which seemed to work fine. I could use the phone no problem.
    This morning I connected it to iTunes to move some music over and it gave me same "An iPhone has been previously..." message as before. So I'm restoring again, but I'm wondering what is up and if anyone else is experiencing similar issues

    I also have been experiencing this issue since yesterday when I tried to upgrade to 2.0.1
    Half way through installing the firmware update, my phone went nuts and kept disconnecting and reconnecting (hardware growler notifications) before throwing up an error (which I unhelpfully cannot recall now, but which I think was of the 0x800 'unknown error' variety). I cancelled the procedure and ejected the phone, before physically disconnecting it. Upon reconnecting, I was greeted with the same message as the original poster.
    I went through the backup restore procedure successfully, but now every time I reconnect the phone to my computer it comes up with the same screen:
    *An iPhone has been previously synced with this computer.*
    *1. Set up as a new iPhone.*
    *2. Restore from backup.*
    I've been through the backup option at least three times now (takes an age) and each time I reconnect the phone I get the same message. I've rebooted my Mac, rebooted the iPhone, all to no avail. I'm very hesitant to try option 1 above, which I feel may solve the issue but I'll lose all the phone data in the process. I'm aware I could write it all down and re-input it, and some things, like my contacts, can just be re-synced from my Mac address book, but there's plenty of other stuff on there that is unique to the phone that I would not be able to get back on it easily.
    If anyone has any insight on this matter it would be gratefully appreciated...
    For the record I'm running an aluminium 20" iMac, Leopard 10.5.4 with an iPhone 3G.

  • My computer freezes when I connect my iPod

    My iPod won't turn on, I've left it plugged in my iHome to charge for 4+ hours. After that didn't work I decided to plug it into my computer to do the restore feature. but when I plugged my iPod in, my computer freezes up. It stays that way and won't do anything. If I unplug the iPod my computer unfreezes.

    I was having the same problem connecting to USB 1.1 on my PC. I installed A USB 2.0 adapter in my PC and plug the iPod into it. Now my PC does not freeze and the iPod works perfectly.
    Not sure if this will solve your problem but it did mine.
    George

  • My computer freezes when I connect iPAD

    When I connect my iPAD, the computer, the mouse and the keyboard freeze...

    I had this trouble too if you restore your ipad you will see the difference some of my friends had the same problem and when they restore their ipad they were very happy

  • My computer freezes when i connect my ipod, Help me

    Ok when i connect my ipod to my computer, the ipod charges, but the computer freezes, and nothing happens. In addition the computer does not recognize that i have connected the ipod. How do i fix this?

    I was having the same problem connecting to USB 1.1 on my PC. I installed A USB 2.0 adapter in my PC and plug the iPod into it. Now my PC does not freeze and the iPod works perfectly.
    Not sure if this will solve your problem but it did mine.
    George

  • Whole computer freezes when Internet connects

    My computer has been experiencing the beach ball of death. But only when it connects to the Internet. When the wifi is switched off and no network cable connected then it works perfectly. However when I connect to the Internet either through my iPhone hotspot or my home broadband it slows to an absolute crawl. This does not happen to other computers on the same network. I have checked the network and it seems to be fine. Can anyone help me? I can't find similar articles. I have a mac book pro on 10.8.4

    Thanks Linc
    I have done as you suggest. Below is me connecting my wifi and then going to Safari and then opening a webpage. During that I got the beach ball of death twice.
    It seems to have I/O errors occuring at this point. From a very quick look around this seems to involve a problem with my hard drive - although this only seems to be occuring when I am connected to the internet and I don't get the ball of death othertimes...?
    Can anyone help?
    7/08/13 8:55:44.000 PM kernel[0]: en1: 802.11d country code set to 'AU'.
    7/08/13 8:55:44.000 PM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 12 13 36 40 44 48 52 56 60 64 100 104 108 112 116 132 136 140 149 153 157 161 165
    7/08/13 8:55:45.000 PM kernel[0]: MacAuthEvent en1   Auth result for: 00:60:64:a3:48:94  MAC AUTH succeeded
    7/08/13 8:55:45.000 PM kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    7/08/13 8:55:45.000 PM kernel[0]: AirPort: Link Up on en1
    7/08/13 8:55:45.000 PM kernel[0]: en1: BSSID changed to 00:60:64:a3:48:94
    7/08/13 8:55:45.000 PM kernel[0]: en1::IO80211Interface::postMessage bssid changed
    7/08/13 8:55:45.000 PM kernel[0]: en1: 802.11d country code set to 'TW'.
    7/08/13 8:55:45.000 PM kernel[0]: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
    7/08/13 8:55:46.000 PM kernel[0]: AirPort: RSN handshake complete on en1
    7/08/13 8:55:46.818 PM configd[16]: network changed: v4(en1+:192.168.1.103) DNS+ Proxy+ SMB
    7/08/13 8:55:46.830 PM UserEventAgent[11]: Captive: en1: Not probing 'McBain' (protected network)
    7/08/13 8:55:46.841 PM configd[16]: network changed: v4(en1!:192.168.1.103) DNS Proxy SMB
    7/08/13 8:55:46.928 PM airportd[1179]: _doAutoJoin: Already associated to “McBain”. Bailing on auto-join.
    7/08/13 8:55:46.945 PM airportd[1179]: _doAutoJoin: Already associated to “McBain”. Bailing on auto-join.
    7/08/13 8:55:46.960 PM airportd[1179]: _doAutoJoin: Already associated to “McBain”. Bailing on auto-join.
    7/08/13 8:56:07.000 PM kernel[0]: disk0s2: I/O error.
    7/08/13 8:56:07.848 PM PhotoStreamAgent[1043]: pread(30, 0x10c507000, 5242880, 10485760) failed: Input/output error
    7/08/13 8:56:07.849 PM PhotoStreamAgent[1043]: MSPublishMMCSProtocol - 109183653 Could not compute signature for asset. Ignoring. <MSAsset: 0x7f829943e190> GUID: 2812882D-B3BE-4F7C-9E13-A8A3E9D4CB80 path: /Users/chrispicton2/Pictures/iPhoto Library/Masters/2013/06/30/20130630-231740/IMG_6140.CR2
    Error: __NSCFError:
    Domain  : com.apple.mmcs
    Code    : 18
    Desc    : Unable to calculate signature.
    UserInfo: {
        NSDescription = "Unable to calculate signature.";
        NSLocalizedDescription = "Unable to calculate signature.";
    7/08/13 8:56:07.971 PM com.apple.launchd[1]: (com.apple.xprotectupdater[1093]) Exited with code: 252
    7/08/13 8:56:07.973 PM com.apple.backupd-helper[1178]: Not starting scheduled Time Machine backup - time machine destination not resolvable.
    7/08/13 8:56:18.026 PM com.apple.usbmuxd[29]: _heartbeat_failed heartbeat detected detach for device 0x9-192.168.1.101:0!
    7/08/13 8:56:28.000 PM kernel[0]: disk0s2: I/O error.
    7/08/13 8:56:38.036 PM CalendarAgent[519]: [com.apple.calendar.store.log.caldav.queue] [Got error on refresh, but not rectifying principal because it was manually configured: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7fcabb639300 {NSUnderlyingError=0x7fcabb0b7250 "The request timed out.", NSErrorFailingURLStringKexxxxxxxxxxxxxxxxxxxxxxxxxNSLocalizedDescription=The request timed out.}]
    7/08/13 8:56:38.037 PM CalendarAgent[519]: [com.apple.calendar.store.log.caldav.queue] [Accountxxxxxxxxxxxxxxxxxxxxxxmed out when executing operation: <CalDAVAccountRefreshQueueableOperation: 0x7fcabb61ad10; Sequence: 0>]
    7/08/13 8:56:48.000 PM kernel[0]: disk0s2: I/O error
    7/08/13 8:56:48.743 PM com.apple.launchd.peruser.502[316]: (com.apple.photostream-agent[1043]) Job appears to have crashed: Segmentation fault: 11
    7/08/13 8:56:48.789 PM CalendarAgent[519]: [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=NSURLErrorDomain Code=-1001 "The request timed out." UserInfo=0x7fcabb62f440 {NSUnderlyingError=0x7fcabb0b7250 "The request timed out.", NSErrorFailingURLStringKeyxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxccountName=Google, CalDAVErrFromRefresh=YES, NSLocalizedDescription=The request timed out.}]
    7/08/13 8:56:48.848 PM apsd[225]: <APSConnectionNotificationQueue: 0x7face1c6f560>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.AddressBook.PushNotification-user=502 darkWakeEnabled-env=production
    7/08/13 8:56:48.850 PM apsd[225]: <APSConnectionNotificationQueue: 0x7face1c6f560>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.AddressBook.PushNotification-user=502 darkWakeEnabled-env=production
    7/08/13 8:56:48.850 PM apsd[225]: <APSConnectionNotificationQueue: 0x7face1c6f560>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.AddressBook.PushNotification-user=502 darkWakeEnabled-env=production
    7/08/13 8:56:48.874 PM apsd[225]: <APSConnectionNotificationQueue: 0x7face302af20>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.syncdefaultsd.push-user=502-env=production
    7/08/13 8:56:48.875 PM apsd[225]: <APSConnectionNotificationQueue: 0x7face302af20>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.syncdefaultsd.push-user=502-env=production
    7/08/13 8:56:48.878 PM apsd[225]: <APSConnectionNotificationQueue: 0x7face302af20>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.syncdefaultsd.push-user=502-env=production
    7/08/13 8:56:48.879 PM apsd[225]: <APSConnectionNotificationQueue: 0x7face302af20>: outstanding count -1 for com.apple.apsd-queue-port=com.apple.syncdefaultsd.push-user=502-env=production
    7/08/13 8:56:49.778 PM ReportCrash[1191]: Saved crash report for PhotoStreamAgent[1043] version 2.7 (45.19) to /Users/chrispicton2/Library/Logs/DiagnosticReports/PhotoStreamAgent_2013-08-07- 205649_localhost.crash
    7/08/13 8:56:49.781 PM ReportCrash[1191]: Removing excessive log: file://localhost/Users/chrispicton2/Library/Logs/DiagnosticReports/PhotoStreamA gent_2013-08-06-231824_localhost.crash
    7/08/13 8:56:51.132 PM com.apple.SecurityServer[17]: Killing auth hosts
    7/08/13 8:56:51.132 PM com.apple.SecurityServer[17]: Session 100047 destroyed
    7/08/13 8:56:51.153 PM com.apple.SecurityServer[17]: Session 100049 created
    7/08/13 8:56:53.099 PM com.apple.dock.extra[547]: ApertureDockTilePlugin: Unable to get dock badge information: connection timeout: did not receive reply
    7/08/13 8:56:53.100 PM com.apple.dock.extra[547]: iPhotoDockTilePlugin: Unable to get dock badge information: connection timeout: did not receive reply
    7/08/13 8:57:11.000 PM kernel[0]: disk0s2: I/O error.
    7/08/13 8:57:11.186 PM PhotoStreamAgent[1192]: pread(34, 0x10349f000, 5242880, 10485760) failed: Input/output error
    7/08/13 8:57:11.187 PM PhotoStreamAgent[1192]: MSPublishMMCSProtocol - 109183653 Could not compute signature for asset. Ignoring. <MSAsset: 0x7ff3b980d860> GUID: 2812882D-B3BE-4F7C-9E13-A8A3E9D4CB80 path: /Users/chrispicton2/Pictures/iPhoto Library/Masters/2013/06/30/20130630-231740/IMG_6140.CR2
    Error: __NSCFError:
    Domain  : com.apple.mmcs
    Code    : 18
    Desc    : Unable to calculate signature.
    UserInfo: {
        NSDescription = "Unable to calculate signature.";
        NSLocalizedDescription = "Unable to calculate signature.";
    7/08/13 8:57:31.000 PM kernel[0]: disk0s2: I/O error.
    7/08/13 8:57:37.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1198[GoogleSoftwareUp] clearing CS_VALID

  • ITunes and Computer freezes when ipod is connected

    When I connect my video ipod to my computer (dell desktop) the system freezes, as in it will not respond to mouse clicks and keyboard (but can still get to task manager). When I unplug the ipod it comes back to life. Programs always freeze, but sometimes I am able to navigate within windows without it freezing, but as soon as a program is brought up, my computer falls to its knees.
    I have the latest version of iTunes, and updater v. 1.1, (but I have not been able to update the firmware yet from v 1.0).
    The odd thing is last night I was able to download several gigs worth of music to it without incident. I then tried to load movies (they were in the wrong format, but I didn't know it at the time), and so in an effort to correct that I uninstalled itunes, the ipod drivers, and the ipod updater programs several times.
    I cannot update the ipod firmware because the computer freezes when the ipod is plugged in, so the program freezes as well. Kind of a catch 22 situation.
    I have been over the forums and help archives for about an hour and a half now and I have come up dry.
    Windows XP does recognize the ipod when the cable is connected, and the ipod flashes, "Do not disconnect", which it is supposed to do.
    I suspect this is drivers/software, but I have no idea where to go from here.
    Help?

    Hey!
    That EXACT thing happened to me! 2 nights ago I'm downloading like crazy, all is well. I got on LimeWire and downloaded some videos and tried to put them on my iPod. Imported them into iTunes then tried to put em on my iPod and it completely wiped out all my songs! So I get back on, put the songs back in, and about half way through the update the thing freezes. I've re-installed everything, and have reset my iPod. Did you figure out what to do? Maybe your fix will fix my problem, too.
    Thank you!

  • Upgraded to 7.7 but now itunes freezes when I connect my iphone

    why does my itunes freeze when I connect my iphone to my computer? My iphone still charges when i connect it so my computer does read it but not itunes.

    The following troubleshooting document may be worth a try:
    iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows XP and Vista

  • Itunes freezes when i connect my ipod classic 120GB, please help

    hello,
    I got a problem with my itunes/ipod, I believe it's my ipod.
    My Itunes freezes when i connect my ipod to my computer (windows 7 Professional, latest version of itunes),
    it started when i've connected my ipod to itunes and I just plugged it out when it was syncronizing.
    after that my whole content (music, pic's, video's) are deleted. The default stuff is the only thing what's left on it.
    And now every time I connnect my ipod classic my itunes freezes. I've installed itunes on my new computer but it keeps doing nothing..
    I've tried the support pages from apple but I just can't fix this problem, please help.

    See Corrupt iPod classic.
    tt2

  • IPod and iTunes freeze when I connect my 80gb iPod Classic

    Ok so I've had the 80gb Classic since August 08 and I recently got a new PC (Installed drivers recently, good spec). When I connect my iPod it freezes, so does iTunes and so does My Computer. I've uninstalled and reinstalled, downloaded latest update, reset iPod, updated drivers.
    When I disconnect it says it needs to be reformatted and sometimes it offers me this option when I connect without iTunes open, but then I press OK and it crashes. How can I reformat it easily?
    Don't care about loosing files on my iPod.

    I had an issue once where iTunes wouldn't see the iPod, and the iPod would act like its trying to connect but would never complete (On a Windows Based PC).
    The only way I got around that issue with my 80GB Video iPod was to do a reset on the iPod (menu and center for a few seconds until it rebooted). After that the device was good and would sync fine.
    However, if your device is saying otherwise like the format option then I'd be concerned... And I would recommend doing a restore first before a format... Try the reset, and connect.... If you are concerned once you get it syncronized then do the restore option through iTunes!

  • Hello! I have one iTunes library on my iPod and one iTunes library on my computer. When I connect my iPod touch to my PC, however, I cannot find any files in my iPod except for pictures. How can I find the music files so I can add them to my iTunes?

    Hello! I have one iTunes library on my iPod and one iTunes library on my computer. When I connect my iPod touch to my PC, however, I cannot find any files in my iPod except for pictures. How can I find the music files so I can add them to my iTunes?

    You can't do that.
    And before you decide to store any music that you own on a computer at work, talk to your IT department. Many organizations do not permit it for legal reasons. Standard policies are that anything stored on company owned computers is the property of the company. It could not be legally stored on their machines unless you transfer the licenses and all copies, physical and digital, to the company, meaning you no longer own the music. If they were to be audited and could not prove that they own the music, they would be subject to copyright violation penalties. Just use your iPod when you're at the office if you want to listen to music.

  • Itunes 10.1 Freezes when i connect my 32GB iPhone 3GS

    Ever Since i updated my iTunes this morning it freezes when i connect the phone. When i unplug it it comes back. There are times that when i re plug it after a bit it works. My phone was acting up so I decided to restore it. But then i get the same problem again so i couldn't restore from back up. I been trying to figure out the solution to this problem since 7 AM in the morning EST. I been looking around the forums for similar problems but it didn't help. I followed steps from apple on this page: http://www.apple.com/support/iphone/assistant/itunes/#section_7
    That didn't help either. I been repeating all these steps plus more multiple times and nothing solved it. It just keeps freezing. I even Called out of work today just trying to Fix this dumb issue cause i can't be with out my phone PLEASE HELP!!

    I'm not sure what's causing this, but it has just started happening to me too. It has been happening with both my iPhone 4 and my wife's iPhone 3GS, but more with the 3GS.
    I thought rebooting the machine had fixed the problem, but it happened again this morning.
    A workaround that has worked successfully for me is this:
    With iTunes not running, plug in the phone. iTunes should then start on its own and start syncing properly. If it doesn't start automatically, start it manually (with the phone already plugged in) and the sync should start. But starting it first and then plugging in the phone doesn't seem to work.
    I'm running iTunes 10.1.2.17.
    Edit:
    Okay, I think I just got lucky with the suggestion above to plug in the phone with iTunes not running. That's not working for me anymore. What does work pretty consistently (though not always) it starting or restarting iTunes manually after the plug has already been plugged in. This may mean killing it from the task manager if it's frozen, or waiting for the freezing to wear off (which it does eventually, even though it never recognizes the device or starts a sync).
    Message was edited by: chcn

  • My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?

    My ipad 4 is in recovery mode and says connect to itunes, but when i connect to itunes it says nothing. but in the device driver properties on my computer it says my ipad is in recovery mode. what should i do?
    please help!

    See: http://support.apple.com/kb/HT1808 to restore the phone using Recovery Mode. You will lose all content on the phone. This is the only way to bypass the lock screen if you don't have the last computer the phone was synced to.

Maybe you are looking for