My computer hard-drive died and I lost the programs I purchased and installed via download.

My computer hard-drive died and I lost the programs I purchased and installed via download.. Can I somehow re-download what I have already paid for? I am an unemployed student and can in no way afford to buy these programs for A THIRD TIME.
I absolutely, positively NEED the Adobe Creative Suite in order to do my homework (I'm a web and graphic design student). I can not be without these programs!

Yes, there are downloads available. You should check you Adobe account online as there might be links provided there. Your serial numbers will be needed for activation, and they might also be found there.
Since you did not identify a particular version here are general links to all available...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it. Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
http://prodesigntools.com/tag/ddl
Since you lost the installation(s) without deactivating them first you probably should contact Adobe Support thru chat and ask them to reset your activations so that you have the two available to you in case you want to have a backup installation on another machine. For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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I have created a slide show with music but when i view it or attempt to burn to a CD or even copy to hard drive after about 15 sec the program stops working and it shuts down

Elements 10 was deactivated on desktop and installed on new laptop. Have on
y used it for photo editing until yesterday. Created a slide show with music but every time I try to burn to cd or move it to hard drive after about 15 sec, it says windows has encountered a problem with this program and must shut down.
I Also can't sign in to adobe with the program. It simply spins and I had to force close the program.
help!?

I am using photoshop Elements 10 under the create tab...slide show.
Used it on my desktop several times. Deactivated it and installed on new lap top about 5 months ago. Had not used it other than for photo editing until today.
I can also not login in thru the program. It simply spins and I finally had to force close the program
Toni V. Sloan
Sent from my iPad
On Jun 27, 2014, at 7:03 PM, Chris Cox <[email protected]>
I have created a slide show with music but when i view it or attempt to burn to a CD or even copy to hard drive after about 15 sec the program stops working and it shuts down
created by Chris Cox in Photoshop General Discussion - View the full discussion
Photoshop doesn't do slideshows… What software are you using?
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How do i copy music on my nano to a new computer (the old computer hard drive crashed). None of the music was purchased from itunes, it was copied from cd's

my old computer hard drive crashed. i have music on my ipod nano - none of it purchased through itunes, all copied from cd's. how do i copy what is on the nano to a new computer.

How to use your iPod to move your music to a new computer using iTunes7
http://docs.info.apple.com/article.html?artnum=300173
How to use your iPod to move your music to a new computer using iTunes6
http://docs.info.apple.com/article.html?artnum=304304
Copying from iPod to Computer threads...
http://discussions.apple.com/thread.jspa?threadID=776996&tstart=0
http://discussions.apple.com/thread.jspa?threadID=805256&tstart=0
http://discussions.apple.com/thread.jspa?messageID=797432&#797432
Also these useful internet articles...
http://www.engadget.com/2004/11/02/how-to-get-music-off-your-ipod/
http://playlistmag.com/help/2005/01/2waystreet/
iPod: Frequently Asked Questions
http://docs.info.apple.com/article.html?artnum=60920
Patrick

Computer hard drive fried, all data lost, how can I get my music library off my ipod touch and saved agian to another computer? no downloaded songs, all were cd's I put on it

computer hard drive fried, all data lost, how can I get my music library off and onto another computer? no downloads, just cd's I loaded on to it

Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

My computer hard drive died

My computer hard drive died and I lost all my downloaded movies and songs. How do I re download them?

Hello LTCIMM,
Welcome to Apple Support Communities.
Take a look at the article linked below, it walks you through several options that you can use to recover the media that you lost when your computers hard drive failed.
iTunes: Finding lost media and downloads - Apple Support
Still can't find your media?
If the missing media is on your iPhone, iPad, or iPod (and you purchased the media from the iTunes Store), you can transfer the media back to your computer using iTunes.
If the missing media is on another computer, you can transfer your iTunes media between authorized computers on your local network using the Home Sharing feature in iTunes.
If the missing media is an app, song, album, music video, or book, you may be able to download it again free of charge.
If you still can't find your missing media, you may need to restore from a backup, if possible.
Learn how to restore from a backup on an external hard drive. Use these steps only if you backed up to an external drive.
Learn how to restore from a time machine backup.
If a backup isn't available, your media may be lost and you may need to purchase replacements.
Cheers,
-Jason

I run my iTunes via a external hard drive, however it has lost all it's contents and I haven't backed up! What can I do?

I run my iTunes via a external hard drive, however it has lost all it's contents and I haven't backed up! What can I do?
My iPad contents probably 75% of my iTunes library, but I'm scared to sync just in case in wipes the entire contents. I know I should of backed up but it was one of them jobs I never got round too (will def do now if my problem is solved)
Can anyone help with a solution?
Many thanks
Cobwebs73

If all of your media is from iTunes, don't worry about it. You can either transfer everything on your iPad from your iPad to your commputer; and/or you can redownload from iTunes all music and apps, and most of everything else.
If any of your media is from other sources, that's not so easily recoverable. If it's on your iPad, you can transfer it to your computer via a third-party application such as Senuti. (There are many alternatives to Senuti, some work just as well and are free.) Anything from non-iTunes sources and not on your iPad is completely gone, unless you have CDs or other physical media from which you obtained it stored somewhere.
At least now you know how important it is to have a backup.

How do i not have my photoshop linked to my macintosh hard drive because it slows down the program by using my hard drive space

how do i not have my photoshop linked to my macintosh hard drive because it slows down the program by using my hard drive space

Which version of mac os x and photoshop are you using?
How much free space is on your hard drive?
How much ram do you have?
Photoshop needs to use your hard drive for scratch space.
If you have more than one hard drive (not partition), you can assign photoshop's scratch disk to another hard drive.
Optimize performance | Photoshop CS4, CS5, CS6, CC

I have a 2008 macbook and i lost the start up disk and forgot the password. how can i put it back to factory mode and change the password

i have a 2008 macbook and i lost the start up disk and forgot the password. how can i put it back to factory mode and change the password

Check out this article http://gigaom.com/apple/reset-os-x-password-without-an-os-x-cd/

Hello, I have a problem when I connect to the computer ipad 2 in itunes and click on the "Programs", itunes crashes and writes simply an error. when connecting the iphone does not. everywhere is version 7.0. Itunes is also the latest version. thank you

Hello, I have a problem when I connect to the computer ipad 2 in itunes and click on the "Programs", itunes crashes and writes simply an error. when connecting the iphone does not. everywhere is version 7.0. Itunes is also the latest version. thank you

There are multiple reasons that lead to issue. You should read the troubleshooting guide to get the right solution to solve the issue: iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support

Computer hard drive died

My hard drive died and I had to get a new one. So now I have downloaded ITunes onto my new computer drive and wanted to edit or install new songs on my iPod Touch, but it wants to erase all of my 2000+ songs and start over! How do I get these songs onto iTunes so this can be done without having to enter them one by one again? I contacted Apple and they said they can not advise me, that I had to get info from here. Can anyone help please?

When your iPod is set to sync automatically you need to take care connecting to an empty iTunes. Open iTunes first and go to Edit>Preferences>Devices and check the box "Prevent iPods and iPhones from syncing automatically" and choose Ok before connecting your device.
If you want to recover the music from the iPod and transfer it to your new computer there are a few things you can do. iTunes will only give you the option to copy your iTunes Store purchases directly from an iPod to the computer, you'll find details in this article: Copying iTunes Store purchases from your iPod or iPhone to a computer
Purchased applications can be downloaded over again, see this article for details: How to redownload purchased applications from the App Store
For everything else (music from CDs etc.) there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod Touch or iPhone. You'll find that they have varying degrees of functionality and some will transfer data (such as playcounts and ratings), movies, videos, photos, podcasts and games as well.
A selection of iPod/iPhone to iTunes utilities:
Senuti Mac Only (iPod Touch & iPhone compatible)
SharePod Windows Only (iPhone and iPod Touch compatible)
TuneJack Windows Only (iPhone and iPod Touch compatible)
iPodRip Mac & Windows (iPhone and iPod Touch compatible)
Music Rescue Mac & Windows (iPhone and iPod Touch compatible)
iPod Music Liberator Mac & Windows (iPhone and iPod Touch compatible)
iGadget Mac & Windows (iPhone and iPod Touch compatible)
iRepo Mac & Windows (iPhone and iPod Touch compatible)
iPod Access Mac & Windows (iPhone and iPod Touch compatible)
TouchCopy Mac & Windows (iPhone and iPod Touch compatible)
Once you have recovered everything from the iPod and your iTunes library has been rebuilt it will be safe to sync again.
I would also advise that you get yourself an external hard drive and back your stuff up, relying on an iPod as your sole backup is not a good idea and external drives are comparatively inexpensive these days, you can get loads of storage for a reasonable outlay: Back up your iTunes library by copying to an external hard drive

I am running Itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Also, I lost the last 2 purchases. Can I download them again without a charge?

I am running itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Suggestions?
Also, I lost the last 2 purchases when I backed up after a hard drive crash. Can I download them again without a charge? Newton

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.

Computer hard drive died and I could not deactivate PS CS5 on the 2nd laptop. What now?

Is there a way to deactivate PS CS5 on the laptop that died? Obviously I can't go the typical route and launch PS on the machine and go to the Help menu.
I can only install PS CS5 on two machines so I really need to install it on my new laptop.

Simply call support by phone. And you have your terminology - you can instal lthe software on a million computers, but only activate it on two. Without activation, it will simply run as a 30 day trial.
Mylenium

How do I get Apple to stand behind their warranty and replace my defective computer? The hard drive has been replaced twice, the track pad once, and other hardware issues. Can anyone help me so I can get Apple to replace my defective

My computer has been a lemon. They refuse to properly diagnose, fix, and document my complaints regarding the multiple failures I have had with this computer. Also, I was told that upon my logic board being replaced back in April or May that the topic of replacing the computer altogether with one of equal equipment would be appropriate. Insofar, I have been to the store at least three times in the past month to discuss my issues with the computer that were not resolved when the hard drive was replaced in May. I was also told that the repairs on my system would be good for up to 90 days after the repair work was done and that I could buy AppleCare at the end of the 90 days in lieu of insuring a product that still had defects. I have been on the phone for what feels like hours with Apple trying to work this issue out but they are not wanting to stand behind their product nor are they willing to stand behind their warranty. The warranty expressly states that a computer can be replaced entirely if the defect is considered hardware malfunction and at the representative’s discretion. Every time I brought it in for repair it was due to hardware malfunction; however, they also said once that it was an accessory that I bought that was causing the problem which ended up not being the case after all. This is totally unacceptable. I also asked Mark from AppleCare to let me know what was repaired the second time the computer was put through a diagnostic at the Apple Store. Beachballs, Gears, excessive heat, not being taken seriously at the Apple Store, being insulted by a Mac Genius at the Apple Store, being misinformed by a Mac Genius, dealing with a misinformed Mac Genius. They replaced my iPod touch without much ado. I was also accused by an Apple Genius of being "hyperbolic." He said this in response to my complaint of the computer melting--literally--items on my computer desk. I am either wanting a refund of my money or a replacement of my laptop. Also, I have lost an incredible amount of data on my computer due to the hard drive being replaced x 2. Not acceptable. Also, the Apple store is 1 hour from where I live. I am currently looking for employment and additionally have a legal case pending where I am the plaintiff. I have lost VERY important documents in both matters which has caused an extreme amount of stress. I do not need the added stress of an unreliable and unsafe computer. I also have been waiting for a call back from Kelly (left two voice messages with Kelly) and Mark (wrote an e-mail for which he has not responded to insofar) at Apple but have heard nothing from either one of them regarding the status of my computer. The only thing I received which was automated by the Apple Store was a confirmation that my computer was ready. I have requested documentation of what was done (basically, I am asking for the receipt) before I drive an hour to pick it up. Haven't heard anything. I brought this computer in on July 24, 2011. We are now upon August 2nd. When do I get to know what was even done on my computer? Do they really think that I am going to take back a computer into my possession only to have to bring it back shortly thereafter to address one of the many issues causing it to malfunction in the first place? I have owned 5 computers since 1988. All of them PCs. This is my first Mac. Will it be my last?

The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
You might want to investiage what the local laws are regarding defective goods and 'fit for use' definitions on warranties etc. Consumer Protection can be a useful tool to use or bargain with if needed ...

How can I re-download CS5 after my computer crashed and I lost the program?

My old computer's hard drive recently crashed and I lost all the applications I had installed into it. I had purchased CS5 and installed it with a disc, and I have the serial number and I have registered the product. Am I able to redownload CS5 onto my new computer?
I am also currently living abroad and do not have the original disc with me, just the serial number.

1. Navigate to Photoshop CS6 downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop
2. Sign in wih your Adobe ID
3. Copy and paste the following links on the address bar one at a time and hit enter :
Adobe Photoshop CS5 Extended English Mac
http://trials2.adobe.com/AdobeProducts/PHSP/12/osx10/Photoshop_12_LS1.dmg
Adobe Photoshop CS5 Extended English Windows
http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.7z
http://trials2.adobe.com/AdobeProducts/PHSP/12/win32/Photoshop_12_LS1.exe
4. Save the files.
5. Run the .dmg if on a MAC or the .exe file if on Windows to start the installation.

I had elements on another pc, i bought it over 3 years ago. my pc crashed and i lost the program.

any idea how i can retrieve the information? it was under an old email that i no longer have access to.

It doesn't matter if you have access to the email account. You can still use that address to search your adobe account. Go to the main page of adobe.com and look for My Adobe. Do you have your installation media? Which version of PSE is this?

My computer hard-drive died and I lost the programs I purchased and installed via download.

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