My Creative Cloud expired because I forgot to update my new credit card. I filled out my new payment but it still won't load
What I wrote above. Thanks!
Moving this discussion to the Adobe Creative Cloud forum.
Megans31246607 if you are facing difficulties with your membership please contact our support team directly at Contact Customer Care.
Similar Messages
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Please help?
I recently installed Mountain Lion & I've aways had Iphoto 9.2.1, but now I've down loaded Iphoto 9.3.2, but it won't allow me to upgrade to to 9.3.2. It says that I need at least 9.1 which I have. I can't figure out why.
I currently have Aperture 3.3.2 -
I have my creative cloud blocked because, i just want to pay and have it working again
I have my creative cloud blocked because because i did not pay one month the subscription, i just want to pay and have it working again. I need it to work.
Hi asantanetwork,
It looks like there was an error with the settlement, however i have checked now and there should not be anly problem, please launch the application and click on license this software tab, and enter your Adobe id and password.
It should work perfectly fine.
Please do send me a message in case if it does not works.
^Ani -
I am trying to install my creative cloud programs onto my new computer. When I go to the website and log in, it shows that I have a creative cloud membership, but says I have no products. Not sure how I get the program downloaded. Any ideas?
you can install and use on up to two computers at any one time with your single-user license so you need not sign out from your old computer's cc app.
but if you no longer want cc on your old computer, open your desktop cc app and sign out, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
to install on your new computer go here and download the cc desktop app using your adobe id, Download Adobe Creative Cloud apps | Free Adobe CC trial -
I updated to Muse CC (2014.2) recently, but this morning it appeared in my Creative Cloud menu as needing to be updated again. Is that a minor upgrade with the exact same name?
The update is for few bug fixes and will show 2014.2 in CC as the update includes hotfix : Release notes | Adobe Muse CC
For exact version details you can check about muse from Muse menu options.
Thanks,
Sanjit -
I'm trying to log into my creative cloud, it accepts my log in info and says I've been logged out. How can I fix this?
Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html -
When I went to open creative cloud, it said it needed an update, but after I updated it now can not get it to open up
what do you see when you try to open it?
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Creative Cloud error message :
could not implemented unzip a file on temporarily directory (EX11)
I tried many times but it was not working.Nobody can tell you anything without proper system information. Failing extractions can have all sorts of causes. Start with a little system maintenance:
Installation Preparations | Mylenium's Error Code Database
Mylenium -
If I buy Creative Cloud subscription for a year and get a new computer in that year, is it transferable?
You can install on any 2 computer, suppose you have 2 computers already activated with creative cloud, Now if you would like to activate it on a 3rd computer then you have to deactivate from anyone of the previous 2 computer and activate it on the 3rd computer. So totally you can have creative cloud apps in 2 computer.
You can refer the below link for activation and deactivation help.
Activation & Deactivation Help -
I can't renew a expire Illustrator CS Subscription month to month my credit card date expire i just renew but is still suspend
Moving this discussion to the Adobe Creative Cloud forum.
A3f if you are facing a billing issue with your account please contact our support team directly at Contact Customer Care. -
please help!! how can i configure my iphone 3gs because i've been updated a new version, i did it but it's hard to activate it again. this message i always recieved in my iphone
"We're sorry, we are unable to continue with your activation at this time."You phone was hacked. You can not get help with it here. Hacking / Jailbreaking voids any warraty and forfeits your right to support. Discussing jailbroken / hacked devices is forbidden by the terms of service here.
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The newest version of garageband can't be downloaded on my computer because my operating system isn't new enough, but I can't find a link to download a newer version of garageband than the one I currently have (garageband '09 version 5.1).
What is the GarageBand version that your friend is using?
If it is GarageBand '11, version 6.0.5, you can buy GarageBand '11 as a boxed retail version with the iLIfe '11 bundle, e.g. from Amazon.
Then you can upgrade GarageBand '11 to 6.0.5, using this upgrader from the Support page:
GarageBand 6.0.5
GarageBand 6.0.5 will work well with your system. But if your friend is using the newest GarageBand 10, this will not help. Then ask your friend to send you audio files for each track, so you can recreate the project from the audio. Or your friend could also use GarageBand '11 for the projects you want to share, that will run well in all newer MacOS X versions, even with GarageBand 10.0 installed on the same system.
-- Leonie -
My ipod touch broke then replaced it with a new one. I already dloaded iOS5 on the old one. When I connected my new unit it says it won't load the previous back because the new one is not up to date... Do I really have to download iOS5 again?
Yes, you have to update the iPod in order to retore from backup. The iOS on the "new" has to be aequal to r greater than on the iPod from which the backup was made. The iOS downloads are unique to an iDevice and model (the one for a 3G iPod will not work for a 4G iPod).
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I am unable to update the newest version of itunes because I need to update my Mac OS X to version 10.6 or later but my computer keeps telling me that I do not have any updates available. I am currently running version 10.5.8
You need to buy 10.6 on DVD.
(74703) -
the credit card info on the account has changed but for some reason there is no option for me to make the changes. In addition, cloud has stopped working and all other programs that need to be updated cannot be??
Make sure that EVERY DETAIL is the same in every place you enter your information
-right down to how you spell and punctuate the parts of your name and address
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-Credit card https://helpx.adobe.com/utilities/credit-card.html
-email address https://forums.adobe.com/thread/1446019
-http://helpx.adobe.com/x-productkb/global/didn-t-receive-expected-email.html
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