My daughter has forgotten her lockcode for her ipod touch, we dont want to reset as she will lose all purchased on it, what can we do?

My daughter has forgotten her lock code and she now cannot use her ipod, we dont want to lose all form it by resetting as she has done all purchases on the ipod not through the computer. What can we do?

Jellylovesbunnies wrote:
... the second link just refers to the ipod, ...
Incorrect... the second link refers to Downloading Past Purchases  http://support.apple.com/kb/HT2519
Jellylovesbunnies wrote:
Any other suggestions, ...
If you cannot remember the passcode, you will need to Restore your device...
Connect the Device to iTunes... open iTunes, click on the Device tab that appears in the Left side column of iTunes, Select your Device, then go to the Summary Page and click Restore.
If necessary Place the Device into Recovery mode..
See Here   http://support.apple.com/kb/HT1808

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