My daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

my daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

iOS: Forgotten passcode or device disabled after entering wrong ...

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  • My 7 year old has forgotten her password and now her ipod touch is locked and says connect to itunes. I have tried to connect however it will not connect because it is locked. How can I reset her password?

    My seven year old daughter got an ipod touch a few months ago from her father. She has now forgotten her password and it has been tried too many times and so the ipod has been disabled. It now say connect to itunes. I have tried to do this with the USB cable and itunes on my computer. Unfortunately it will not work as it will not connect saying the device is locked and to enter the password.
    This is not the computer that she previously connected to and she may not be able to get access to that computer. Is there a way for us to reset the password preferably without having to restore the ipod and lose everything she has on it?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How can I reset my ipod? The screen is showing it is disabled and my daughter forgot her password.

    How can I reset my ipod?  The screen is showing it is disabled and my daughter forgot the password.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipohne and ipad use the same account.  My wife wants to setup her own account for the ipad and utilize family sharing.  How can I change the account in my ipad?

    My ipohne and ipad use the same account.  My wife wants to setup her own account for the ipad and utilize family sharing.  How can I change the account in my ipad?

    Hi,
    Are you talking about changing the Apple ID used for purchases in iTunes? If so go to 'Settings->iTunes & App Store-> then 'tap' on the Apple ID that appears and click Sign Out on menu that appears. You can now login with a different Apple ID.
    Regards,
    Steve

  • HT1831 My husband has synced his phone to my itunes account and I have lost all of my music.  However, all of my music is still on my Ipod touch and I would like to sync the musis FROM my Ipod touch to my computer and then to my phone.  Please help.

    My husband has synced his new iphone to my itunes account and consequently I've lost all of my itunes music files.  However I have them all on my ipod touch and would like to know how I can sync the music library from my ipod touch to my computer and thus back on my iphone.

    iTunes purchases by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    For other music you need a third-party program like on of those discussed here:
    newer copy

  • My 4 yr old as put a passcode in my ipod touch and cannot get it off how do i do it please

    my daughter put passcode on my ipod touch and cannot get it off how do i do it please

    If the screen lock passcode then place the iPod in recovery mode and restoe via iTunes on your computer. For recovery mode.
    iPhone and iPod touch: Unable to update or restore

  • First-time user of IPod Shuffle, my husand has an IPod Touch and has hundreds of songs already on his ITunes account. If Is it possible to have two ITunes accounts so his music is not automatically loaded onto my new Shuffle?

    Just bought an IPod Shuffle; my husband has an IPod Touch and has hundreds of songs on his ITunes account.  Is it possible to have two different accounts on the same computer to prevent his music from being loaded onto my Shuffle?

    When you say "iTunes account," I think you mean iTunes library.  An iTunes "account" is what you use to sign in to the iTunes Store (your Apple ID) and purchase songs (and other media).  The iTunes library is what you have on your computer, with your songs and playlists.  That is what you use for syncing iPods.
    You can have a separate iTunes library.  If you create a new user account on your computer (using Windows) and log in to that user account, iTunes will create a new iTunes library for that account.  In fact, Windows will keep ALL of your documents separate, as if you are using a separate computer.  That is probably the best way to keep your songs in a different iTunes library.
    You can also create a separate iTunes library in the same Windows user account, if you use this procedure to switch between iTunes libraries
    http://support.apple.com/kb/ht1589
    Also, you can use the same iTunes library, and decide what songs you want put on the shuffle.  iTunes does not automatically put songs on the shuffle, unless you tell it to do so.  This document explains how to load content on shuffles
    http://support.apple.com/kb/ht1719
    NOTE:  If the iTunes sidebar (along left side of window) is not visible, from the menu bar, under View, select Show Sidebar.  When connected, your shuffle appears in the sidebar, under DEVICES.
    FYI - There is a link to the shuffle user manual on this support web page for the shuffle
    http://www.apple.com/support/ipodshuffle/

  • Hello .. My iphone has been stollen and it's locked .. how can i find it ??

    Hello .. My iphone has been stollen and it's locked .. how can i find it ??

    Wait for it to come back on line, or look for it.

  • HT6154 i had some charges show up on my itunes account that we did not authorize so i disputed the charges and now my itunes ID has been deactivated. How can i reset it?

    I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated.  How can I reset it?

    mcgahagan wrote:
    I had some charges that showed up on my itunes account that we did not authorize. I disputed the charges and now my Apple ID has been deactivated.  How can I reset it?
    Since you disputed the charges with your credit card company, the CC company reversed the charges and Apple (correctly) locked the AppleID.
    You will need to contact Apple -> http://www.apple.com/support/appleid/contact/
    and explain what happened.

  • MY DAUGHTER LET A FRIEND USE HER IPOD TOUCH AND THEY CHANGED LOCK CODE AND SHE DOESN'T KNOW IT...... I CAN NOT RESTORE BECAUSE IT SAYS CODE HAS TO BE PUT IN TO UNLOCK IT...SOMEONE HELP ME PLEASE!!!!!!!!!!!!!!!!!!

    Someone used my daughters ipod touch and changed her lock code and I can't restore because it says I need to unlock the phone .... Can someone please help me figure this out????????????? Thank you soooooooooooo much

    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPod Touch User Manual for iOS 5

  • My daughter has put a new passcode in and cant remember the number how can i reset it?

    My daughter has put a passcode in on her ipod touch and now she casnt remember what it is!! how do i reset it? please help

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPod.
    You have to use recovery mode
    http://support.apple.com/kb/HT1808

  • My daughter put in a restriction code on her ipod touch and I need to know how to reset her device as a new one and I also do not have her itunes account information?

    My daughter put a restriction code on her ipod touch and i also cannot get onto her itunes account.  I need to know how to reset her device as a new device?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.

  • My granddaughter forgot her unlock passcode? How can we reset the iPod touch without losing her music?

    My granddaughter forgot her unlock passcode to her iPod touch 4. How can we unlock her iPod?

    you can only restore the iPod using:  http://support.apple.com/kb/ht1212, but all data (purchases excluded) will be lost.
    If the music was purchased with iTunes, here's how to redownload it: http://support.apple.com/kb/ht2519  but all other music is lost.

  • My daughters iPod shares my iCloud storage.how can I reset hers so she uses her own storage?

    My daughters iPod is using all my iCloud storage.how do I get her on her own iCloud and off mine?
    Without losing all her paid for items.
    I have an iPad and originally set up her iPod using my Apple ID for ease of purchasing.
    Regards Dave

    You will need to Erase the Device and Set up as New using her Apple ID.
    Then... Sync her content...
    SYNCING with iTunes
    See here  >  http://support.apple.com/kb/HT1386
    Note:
    Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
    Apple ID FAQs  >  http://support.apple.com/kb/HT5622

  • HT4113 how can i reset the ipod if i dont remember the restrictions passcode

    hello, please if someone can help me. I forgot eh restrictions passcode for my daughters ipod touch. but i cannot even reset it because it needs the passcode...how can i reset it? thanks

    - If you are up to it see:
    How to reset forgotten Restrictions...: Apple Support Communities

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