My daughter purchased by mistake USD 99.99 smurf berries in the smurf village using my credit card! can I refund that?
My child purchased by mistake USD 99.99 smurf berries in the smurf village by my credit card! can I refund that if the berries are not used!
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
Similar Messages
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HT201304 How can I purchase free apps from the appstore without using a credit card?
I really need you're help !
You'll have to have a creidy card/ debit card on file still. The card will not be charged unless you're make a puchace. Free apps don't count as a purchase. They will show up as a 0.00 charge. Apple will not charge your card unless it's a purchace that actually costs money
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give me an example please...
when you sign up a new apple id then after you finish and you want to use your apple id to sign in your iphone your account is you need to review then after you click the review you need to continue to set up your country then you must be agree the terms and conditions and apple privacy policy after that i click agree your account is must be see no none payment method and i dont have use a credit card because is a new apple id.What do you mean 'give me an example please' ? And 'dont have use a credit card' ?
Unless you follow the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534
then you will need to enter credit card details before the account can be used in the store.
If you don't have a credit card then you will need to create a new account, but this time follow the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. via the Store > View Account menu option on your computer's iTunes, http://appleid.apple.com, or by tapping on it in Settings > iTunes & App Store on your phone. -
How can delete my account balance of 1.02$ (from gift card) since I want to purchase new apps/items with my credit card. I can't use it anymore since I no longer have the code(lost it) and when I use my credit card, it always mention that I need to redeem the 1.02$ first before I can change to another form of payment
Click here and request assistance.
(66529) -
Someone using my credit card. Saw my billing statement. I dont purchase on feb 18 it cost usd 34.99 in peso 1,609.41 but I have never received any receipt I bought it. I can send to u my credit card paper bill. Pls explain to me. Who bought it? What apple id who bought that big amount of app. Pls help me. Its to expensive. I want who/what apple id sign in and purchase app and using my credit card. Pls reply. Thank you so much.
You need to contact Applecare at AppleCare phone number: (800)-694-7466, and ask to speak with iTunes consumer account protection.
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My daughter purchased a book on tape and it isn't the book she needed. Can I get a store credit?
My daughter purchased a book on tape and it isn't the book she needed. Can I get a store credit?
Why not?
What did she try?
What happened? -
I recently received a refund from I tunes which I appreciated. My little grandson who is 8 made $460 worth of purchases without my knowledge. However now I cannot use my credit card for further purchases on the game I play. Getting itnacross to ITunes is difficult.
dawnfromcabot wrote:
ITUNES HAS CHARGED MY DEBIT CARD $99.99 FOR GLOBAL WAR RIOT-SOME GAME I DID NOT KNOW WAS LOADED ON MY OTHER PHONE; HOWEVER, WHEN I PULLED UP THIS APP TO SEE EXACTLY WHAT IT WAS WAS I SURPRISED TO SEE I COULD DOWNLOAD IT FOR 'FREE'. I HAVE CONTACTED ITUNES THROUGH THIS REDICULOUSLY CHICKEN SH_T SYSTEM THEY USE SO THEY DO NOT ACTUALLY HAVE TO HEAR HOW UPSET A PERSON IS NOW THAT THEY CANNOT BUY FOOD FOR THEIR CHILDREN BECAUSE OF A MISTAKE MADE ON ITUNES PART. I DID RECEIVE AN EMAILED RESPONSE FROM STEPHANIE WHO ADVISED THIS WAS PUCHARED ON A PHONE THAT HAS PURCHASED DOWNLOADS IN THE PAST. I WONDER IF SHE THOUGHT TO LOOK AT MY ENTIRE DOWNLOAD HISTORY AND DISCOVER THAT NOTHING HAS EVER BEEN PURCHASED ON MY ITUNE ACCOUNT IN THE AMOUNT REMOTELY CLOSE TO WHAT THEY ARE CHARGING ME NOW. THAT IS BECAUSE I DO TRY TO MONITOR THIS ACCOUNT AND OBVIOUSLY THIS LAST PURCHASE WAS DONE WITHOUT MY KNOWLEDGE UNTIL I CHECKED MY ONLINE BANKING ACCOUNT, WHICH I DO EVERY DAY. TO MAKE MATTERS WORSE THE APP STATES IT IS FREE TO INSTALL WHEN YOU PULL IT UP SO NO ONE HAS CLARIFIED TO MY WHERE THE $99.99 COMES INTO PLAY. I WILL NOT DROP THIS UNTIL MY BACK ACCOUNT HAS BEEN PROPERERLY CREDITED IN THE SAME TIME FRAME IT TOOK YOU TO TAKE MY MONEY. I WILL LAUNCH A COMPLAINT WITH EVERY POSSIBLE ENTITY IN THE ITUNES COMPANY AND BUSINESSES OUTSIDE THAT REGULATE THEIR BUSINESS UNTIL THIS HAS RESOLVED IN MY FAVOR AS I AM THE ONE WHO HAS BEEN VICTIMIZED BY A COMPANY I INVITED INTO MY TELEPHONE NETWORK IN GOOD FAITH!!!!!!!!!!!!
Reading that is giving me a headache, how about normal type. -
How do I use my credit card on my daughter's Iphoto account?
My daughter made an iphoto book and I want to use my credit card to pay for it - I set up her account with my name as billing address - and her's shipping - the book loads but will not go through - I had the same problem a while ago and ended up with two sets of calendars from trying to get it to go through - any clues?
thanksDo you get an error? What happens?
Have you gone to the Apple store and entered all of your information including the credit card info there and being sure one click ordering is on?
LN -
I want to use free apps on Ipad 2, but it continually asks me to submit a credit card in Itunes. I do not wish to purchase anything apps or music. I am only interested in free apps. If I were to make purchases, I would use a prepaid card like an itunes card or an app card, but NEVER a credit card. I can't seem to bypass this option of using a credit card and need to. I have another Ipad 4 and have never needed to use my credit card to migrate past itunes to use any apps. How do I get past this credit card request and still use my ipad 2. According to my Ipad 2, if I don't plug in a credit card, I can't even use free apps which is stupid.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
After making update on ios 6, there was a problem in updating applications and in purchasing new applications. The issue is in billing information, the security code of my credit card. I go and entered the security code again, but the problem persidts. Please help, because i cant do sny purchase or sny update!!!.
Thank you for your kind helpThe credit card in your account for your CC must match to what the CC company has on fike for you
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Have a new computer and now cannot access itunes without knowing the answers to the security questions. Apple support cannot reset as we have never used a credit card when purchasing prior, have only used gift cards. Can provide apple id and password and all other account details but still no help. Have we to open a new3 account and start again, this means losing a lot of credit on the existing account?!
I have the same problem. I didn't set a rescue email for some reason. To find out weather you hav a rescue password: Go to appleid.apple.com, sign in, go to manage account and then password and security if you do there will be a link below telling you that you can send an email to it. If not the link won't be there. Hope this helps.
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I have registered for Apple ID. How do i use my credit card for me to be able to purchase apps?
I have registered for Apple ID. How do i use my credit card for me to be able to purchase apps?
You edit your account and add the credit card as a payment method. See:
iTunes Store: Changing Account Information -
Right now my 12 yr old somehow is able to purchase. From iTunes using my credit card- our. Accounts must be linked
How do I get him off my account? I know his Apple ID &. PasswordiTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918 -
Can you only use a credit card to purchase products in the Appstore
Can you only use a credit card to purchase products in the Appstore?
You can also use prepaid iTunes cards, if those are available in your country. PayPal is also an option if you're in the US.
Regards. -
is it possible to not use a credit card, to download already purchase apps for iPhone to iPad?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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