My daughters ipod generation 4 has frozen whilst attempting to download some apps the screen is showing the white apple sign it wont turn on or off ?

my daughters ipod generation 4 has frozen whilst attempting to download some apps , its showing the white apple sign and cannot be switched on or off ?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

My iPod classic was frozen and I reset it. Now all it will show is an apple sign and when I try to do anything it shows a big red X

My iPod classic was frozen and I reset it. Now all it will show is an apple sign, and when I try to do anything It shows a big red X. What do I do?

howdy katie
good luck - deggie's advice is sound (no pun intended)
be sure and take good care of your "Classic", as it truly is a classic (discontinued) - I have seen new-in-the-box on eBay for ±$499 / 160GB model - used around $150-250
ÇÇÇ

I Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me

Was updating my ipod touch and it was all going ok until the white apple with the bar came up and then itunes crashed out, it is still on with the white apple and i cant turn it off please help me this has been like this for 30 minutes

Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808

My 3rd generation ipod wont start up anymore first u see the white apple than whole screem turn up white and it goes back to apple

hello,
i have an ipod touch 3rd generation when i put it in the charger (computer or wall charger)
and wait till te apple pop up it first stay for like 1 minut on the apple than the whole screen turn white and it goes again on the apple
it would be terrific if someone has a selution for this (sorry for my bad english if i made any wrongs)

If restoring doesn't help, sounds like it might be time for a new battery.
Click here > Apple - Support - iPod - Service FAQ

We have an ipod 3 and every time we try to download an app it tells us we need to update to 4.3 and our version is 4.2.1 but no updates available what do we do

We just bought a used ipod generation 3 and we are trying to download some games and every game requires the update of 4.3. and ours is at 4.2.1 but it tells us it is up to date and how are you able to get this version?

I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.

My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My ipod classic 160gb has frozen. Any ideas how to un-freeze

My ipod classic 160gb has frozen. Can anyone help me to un-freeze it?

alan,
Try a hard reset. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear. This may take one or two tries.
Otherwise, it might be necessary to let the iPod's battery fully drain.
B-rock

My ipod video 80gb has frozen when i turned it on

hi my ipod video 80gb has frozen when i turned it on. The message reads please wait....
run: bl on
pass: bl blink
fail bl: off
reset to continue
pc wont recognise ipod when i plug it in
what do i do?
cheers

My 30gb did the same thing but after playing with it all day I did as you suggested and it seems to be back to normal. Thank you. Verry, verry, verry much!!!!
Do you have any idea what caused this problem? It was working fine the last time I had it on but then it didn't.

HT1459 I tried to restore my daughters ipod and it has a download on the itunes. I tried to open the download and that did not work. Her ipod is still disabled after the 5 hour download. What should I do now? Thank you. Sam

My daughters iPod is now disabled because of my youngest daughter trying to get on it while away. I tried to restore it as per instructions via support site. It took 5 hours to do the download. I left it over night and in the morning I found the iPod still disabled. I have a download on iTunes so I tried to click on that and it won't open. I have to admit, I am not a computer wizz here. Could someone possible direct me to what I should do now? Thank you.

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?
I would appreciate your support to help me figure out if this problem is solvable.
The error comes about whilst trying to download certain apps from the app store, including CSR Racing which when i tap on install a message box pops up saying "This App Is Incompatible With This iPod touch", another time for a different app it came up with a message saying "This app requires OpenGL ES 2.0 graphics capability.
Main questions:
What was achieved from the latest forces iPod touch 2g update (17/07/2012)?
solvable problem(s)?
Will i need to buy a more recent model of iPod touch if this isnt fixable?
ps. My iPod has lasted me 3 years so far so i am not suprised, still in good nick!
thanks, Sim x

i saw something on itunes just a moment ago saying iPod 1g can download 3.1 update for £2.99, will this help with the compatability of the csr racing app at all with that individual problem? |http://support.apple.com/kb/HT2052] (html for this)
i didnt think graphics could change via software updates

My iPod 4th gen has been broken for at least 2 years, the screen is broken so it won't spence me touching it but it still turns on, I have heaps of photos and vidios I would like to look at but my laptop is inked it to broke, I also have a pass code on it

My iPod 4th gen has been broken for at least 2 years, the screen is broken so it won't sense me touching it but it still turns on, I have heaps of photos and vidios I would like to look at but my laptop that it was synced to is broke, I also have a pass code on my ipod. Is there anything I can do!

Photos
- If they are in an iPod backup then restore another iPod, iPhne or iPad from that backup. See the restore topic of:
iOS: How to back up
- Maybe from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know
To restore the iPod:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
You can also contact a Data Recovery Company

I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I got my ipod, and my wife, her iphone. I downloaded an app and use it in my itouch, but when my wife download it in her iphone, and the phone ask her to update it, it asks for my apple ID, but she has her own apple ID, how do we avoid this?

I got my ipod, and my wife, her iphone. I downloaded an app and use it in my itouch, but when my wife download it in her iphone, and the phone ask her to update it, it asks for my apple ID, but she has her own apple ID, how do we avoid this?

Hi peacemakerco,
Thanks for visiting Apple Support Communities.
You can use the steps in this article to sign in on the iPhone with the right Apple ID:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Best,
Jeremy

TS1424 My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

Try this...
Restarting your device
1) Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
2) Press and hold the Sleep/Wake button until the Apple logo appears.
Follow these steps to reset your device
Note: Reset your device only if it is no longer responding and the steps above do not work.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Restart / Reset
http://support.apple.com/kb/ht1430

My daughters ipod generation 4 has frozen whilst attempting to download some apps the screen is showing the white apple sign it wont turn on or off ?

Similar Messages

Maybe you are looking for