My debit card is no longer working with my iTunes account
I use a debit card for my account. I can't spend what I don't have. Even if I'm 2 cents short of the app's price, iTunes will have a pop-up saying the purchase cannot be completed.
This has saved me many times before, and because of this I can only buy apps when I have the necessary funds on my account.
My most recent purchase was the game "Knightmare Tower" for 99 cents. The purchase went through fine.
About a week later, a couple of apps needed updates. Attempting to update them, however, brought up the log-in prompt. Logging in took me to a screen telling me my card was not accepted for the purchase and to update my info.
Every time I try to update it, it keeps coming up as declined. I cannot download apps, free or not, or update them.
I paid for the app and apparently now it says I owe the 99 cents, which I can't pay anyway because iTunes is no longer accepting my card or allowing me to update my information.
Please help?
Hi grecokev,
Thank you for contributing to the Apple Support Communities.
You mention that your iPod nano is no longer recognized by iTunes after an update. Reinstalling iTunes is a good troubleshooting step, and if the device still doesn't appear in iTunes, try the following steps next:
Turn off your computer and your iOS device or iPod, then turn them on again.
Check to make sure that you've installed all required updates for your computer.
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might work only to charge those products and might not transmit data. Also, if you're using a third-party case or extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
You can find these steps in this troubleshooting article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If the steps above don't solve it, see the section of the article called "Verify that Apple Mobile Device Support is installed" for some additional steps to try on your PC.
Best Regards,
Jeremy
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mmc_core 94486 2 sdhci,sdhci_pci
usb_common 954 1 usbcore
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Version : 3.9.9-1
Description : The linux kernel and modules
Architecture : x86_64
URL : http://www.kernel.org/
Licenses : GPL2
Groups : base
Provides : kernel26=3.9.9
Depends On : coreutils linux-firmware kmod mkinitcpio>=0.7
Optional Deps : crda: to set the correct wireless channels of your country
Required By : None
Optional For : None
Conflicts With : kernel26
Replaces : kernel26
Installed Size : 65511.00 KiB
Packager : Tobias Powalowski <[email protected]>
Build Date : Wed Jul 3 16:00:01 2013
Install Date : Fri Jul 5 11:31:57 2013
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Install Script : Yes
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