My disk needs repairs, but I don't have startup disk...

Will upgrading software fix it or should I do something else?

Welcome to the Apple Support Communities
If you hard drive has to be repaired and you upgrade OS X, things may go wrong, because the upgrade may fail and you will lose all the files. Call Apple to get replacement DVDs > http://support.apple.com/kb/HE57
When you get the DVDs, follow these steps:
1. Insert the Mac OS X Install Disc 1 and hold the C key while your computer is starting.
2. Choose your language, and go to Utilities menu > Disk Utility.
3. Select your OS X volume on the sidebar and repair the disk. If it was repaired successfully, go to  > Restart, and continue using your computer as usual. If it couldn't be repaired, you need a new hard drive.
If you haven't made a backup yet, make it now. All hard drives fail, and yours may be closer

Similar Messages

  • HD corrupt and needs to be repaired but I don't have startup disk?

    I have an early MBA and recently it has taken up to 3 minutes plus to boot up so I checked in Dick Utility and got the following message when I went to verify disc:
    Invalid directory item count
    It should be 32 instead of 31
    The Volume Macintosh HD was found courrupt and needs to be repaired.
    Error: The disck needs to be repaired...use Disk Utility to repair this disk.
    Okay so it appears I need to boot up this MBA with the boot up disc but for the life of me I can't find it. I have other start up discs form my MacBook pro and the flash drive for my new MBA. Any suggestions what I can do? Can I use the disc from my Mac Book pro?
    Thanks for any suggestions of where to go from here.

    A Snow Leopard disk should work, though you should run Disk Utility from the Installer menu and do a disk repair on the hard drive. If it repairs successfully, you might not have to reinstall SL. If it can't successfully repair, then you'll probably need to erase the drive and then reinstall.
    Regards.
    Message was edited by: Dave Sawyer

  • Disk needs to be repaired, but I don't have the OS X installation disc.

    My MacBook Pro has been slow and crashing so I verified the HD. "Disc utility stopped verifying Macintosh HD. This disk needs to be repaired". I don't have the OS X (snow leopard) disc here, I don't have any friends with Macs nearby, and I'm not near an Apple store. Is there anything I can do? I will be able to get the disk tomorrow, but I need to finish a project today.
    Also, if it makes any difference, before this Pages stopped working and I couldn't get it going even after Community help, then I tried to download OS X mountain Lion and couldn't get it to complete the upload, but I couldn't find a reason why even after checking the community board's answers to other people.
    Thanks for any help.

    Downloading Mt Lion will only cause more problems, because a lot of present software (and hardware drivers for printers, scanners etc) you might have will not work with it.
    You will not be able to get a disk today, the disk you need is only available from Apple by calling them on the phone.
    You have to find out your exact Mac model, like MacBook Pro 3,1 for instance, because the free MacTracker will tell you something very important, the version of OS X that came with the machine.
    You see Intel Mac's that came originally with 10.6.2 or earleir can use the 10.6.3 white retail disk (sans the free iLife) which is easy and cheaper to get. Even Amazon will carry that if your in a rush and willing to pay more.
    Mac's that came with 10.6.3+ need machine specific versions that can take longer to get from Apple, could cost more and include the free iLife suite.
    If your machine came with 10.5, then the 10.6.3 white retail disks will do and you can extract iLife from the 10.5 disks with Pacifist from CharelsSoft in case it comes to a reinstall.
    To boot from the 10.6 disk, hold c or option key down.
    However if your computer can't be repaired via the disk, you might have to backup, erase and install 10.6 again.
    I have published a HUGE amount of User Tips here to do just about any software repair on Mac's
    How to erase and install Snow Leopard 10.6
    Create a data recovery/undelete external boot drive
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • TM disk needs repair but won't unmount.

    Hi,
    I've been having problems with this TM disk since new but I can't work out what to do. The disk is a Seagate 1.5TB with my MacPro backed up to it and a sparse image on it as my MacBook backup.
    The disk only has one volume on it. It has done strange things in the past like return an error on the initial backup of the MacPro after about 900GB of data and when I wiped the drive and tried backing up again it returned an error at about the same stage. Subsequent incremental backups worked so I continued to use it but I have never been able to eject the drive. I have always got the "something is using it" dialog box. I could only safely power it off by restarting the MacPro and turning it off before it booted. I checked the disk in disk utility and it said it needed repair but could not be repaired. After hearing about trouble with these drives I returned it for a replacement. I got an error on the first backup again with the new drive but subsequent incremental backups were OK so I left it. I checked it in disk utility yesterday and it said it needed repair but would not unmount for the repair. I have reset the FW800 port in the past and that didn't seem to make any difference. Other drives in this enclosure (SOHO Tank, Oxford chip) work and unmount OK. I don't know whether this is a TM issue or I've got another flakey drive. I'm tempted to send the drive back to Seagate again as I don't feel secure with this as my backup.
    Also, occasionally when I go into TM via the TM icon in the dock, I only see backups up to the day before yesterday in the timeline at the side. If I cancel TM and relaunch I get the full set in the sidebar (yesterday and hourlies for today).
    Any thoughts?
    Thanks,
    Brian

    Magicpony wrote:
    Hi,
    I've been having problems with this TM disk since new but I can't work out what to do. The disk is a Seagate 1.5TB with my MacPro backed up to it and a sparse image on it as my MacBook backup.
    If possible, you should partition the drive, so the MacPro's backups are in their own, exclusive space. If you ever want or have to delete them, it will be extremely difficult and take a very long time. See #4 in the Frequently Asked Questions *User Tip,* also at the top of this forum.
    Other drives in this enclosure (SOHO Tank, Oxford chip) work and unmount OK.
    Try repairing it from the copy of Disk Utility on your Install disc. (Boot up from it, select your language, then on the next screen select Utilities from the menubar, then +Disk Utility.)+
    Also, occasionally when I go into TM via the TM icon in the dock, I only see backups up to the day before yesterday in the timeline at the side. If I cancel TM and relaunch I get the full set in the sidebar (yesterday and hourlies for today).
    Try the things in #E4 of the Time Machine - Troubleshooting *User Tip,* also at the top of this forum.
    It's rather odd, but renaming your computer may help: http://docs.info.apple.com/article.html?path=Mac/10.6/en/21208.html

  • I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

    I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?

    Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.

  • Mac book pro spinning on startup but never gets to log in screen, repair disk says unable to repair, 2007 computer running Lion, how do I reinstall Lion to the Mac HD, which is the disk that needs repair, but cannot be repaired?

    2007 MacBook Pro, was shut down properly last PM.  Today on startup, spins and spins but cannot get to log in screen.  Held option key with restart and using disk utilities the mac HD showing needs repair, but cannot be repaired.  Says save as many files as possible and reinstall software.  Can't save files, can't get into them.  Willing to reinstall without saving, but can't because only disk option for the reinstall showing is the repair disk, and it is showing as locked.  What to do?

    Sounds like the drive is starting to fail. Have you ever change the drive in that system? If not then it is time to think about doing that, the sooner the better.

  • I need to re install lion but i don't have a disk it was a download?

    i need to re install lion but i don't have a disk it was a download?

    Hold ⌘R on Boot and then select Reinstall OS X Lion

  • HD needs repairing but optical drive NOT reading discs.

    My problem is this: I have a June 2010 21.5" iMac which is out of warranty.   Disk utility says my HD needs repairing.  No problem, I have the original install DVD.   Trouble is my DVD drive has suddenly stopped reading discs! I rand Apple tech support for help and I asked them if I could simply buy a usb external DVD drive and re-install that way? Since I will also have to reinstall from DVD; Logic and Pro-Tools.   He said no!   Consequently I'm booked in for repair next week at an Apple store.
    Is that a way of Apple making money and I CAN actually repair the HD via an external usb hard drive??  Did he convince me to take it to an Apple store so they gain cash from me that way?
    Do I take it in for repair?  The Apple Tech Support guy gave me no clue as to how much this is going to cost.
    Or don't take for repair and buy an external usb DVD drive?
    I struggle with computers at the best of times!
    Any help greatly appreciated.

    I've used ancient Compaq "Multi-bay" external drives and a variety of other random-vendor external USB drives with Apple laptops and Apple servers, and they've worked.  In several cases, I was using the old Compaq drives because the integrated DVD drivers were dusty or had failed — DVD drives of all sorts can and do fail, Apple, third-party and otherwise — and the Compaq drives were handy.  That Compaq Multi-bay drive booted an Apple Xserve Intel box with a bad slot-loader, too. 
    If one drive fails, debugging suggests trying a different drive.
    If you don't want to be concerned about compatibility, order one of those (not cheap) Apple external DVD drives.  I now have a couple of those around, and they work.
    It's quite true that newer Apple laptops don't have DVD drives, though most of these systems offer a recovery partition on the disk, the ability to create external recovery partitions on the device of your choice, newer ones have Internet-based recovery if you're lacking a drive (booting from Apple's servers via the Internet), and the Mac boxes I've tried will boot from various random USB devices including the old other-vendor DVD drives, and from the Apple external DVD drives.  With another Mac with a compatible wiring connection (Thunderbolt and cable on newer Mac systems, and FireWire and cable with a pair of older Mac systems), Target Disk Mode (TDM) can be used.  The installations can also be copied to other hard disks, and it's also possible to network-boot most any Mac system, if you have a server around.  And there's also the remote disk installations that some Mac systems can offer.   Put another way, there are various and good alternatives to device-integrated DVD drives.
    DVD is an old and mechanical technology, and it's variously a flaky one.  Given a choice, I'd rather boot OS X off an external hard disk or solid state or flash device or via TDM, just because it's faster and more compact.  This because I'd rather not carry around the weight and volume of that DVD drive all the time, on the off chance I might sometime eventually need to recover.  But an external random DVD device does work, too.
    As was mentioned else-thread, there is no special chip required in the drives.  Given the command set and status-level differences from drive to drive I've seen and given the failure rates I've witnessed with DVD and CD drives from all vendors including Apple, I wouldn't expect every drive to work, but I've seen nothing that Apple does here that would prevents a random drive from working.  And I've used random drives...

  • I need appleisightinstaller.exe to install the isight driver for Windows Vista running in Parallel Desktop 6 for Mac, but I don't have a Leopard DVD. What came with my Macbook Air was a flash stick "MacBook Air Software Reinstall Drive" only.

    I need appleisightinstaller.exe to install the isight driver for Windows Vista running in Parallel Desktop 6 for Mac, but I don't have a Leopard DVD. What came with my Macbook Air was a flash stick "MacBook Air Software Reinstall Drive" only.

    All,
    A very interesting NOTE to this thread. In order to try and get the "ignore permissions" box to show up in GET INFO (so I could execute Matt the Magician's solution to file sharing issues)-- I ran the terminal command for disabling ACLs on my internal HD / start up disk (as indicated in the linked thread to BDAqua's forum).
    Although I understand that this was useless for disabling permissions on the start up disk (as everyone here pointed out) and allowing me to see the "ignore permissions" check box - somehow it did seem to fix my file sharing problem...and that was the root problem I wanted solved in the first place! After doing the terminal command and a quick reboot, I went in and tested file sharing on the chosen directory and I can create new files or work from existing files in the directory, with both users being able to modify / and save from both machines and each machine sees the revisions and can build from them. Bottom line - I'm stoked and want to thank everyone for their help.
    The only other tweak I made was going over to my wife's machine and instead of using her log in / password, I just used my name and password to connect to my main machine that was sharing directories. Maybe that's what fixed the problem or the ACL disable but either way...I'm up and running the way I want to be.
    Hope this thread helps anyone else who has these file sharing / permissions issues with Leopard. Especially for anyone wanting to do such a simple file sharing set up between 2 computers. I wish I understood exactly which tweak fixed the problem, but at least it works the way I want now.
    So happy to be done w/this one!
    Thx everyone. Any additional input on what solved it is welcome, so my curiosity is quelled...
    TC

  • I have a macbook and want to watch netflix on my tv, but i don't have an hdmi connection on the tv, just RCA.  I bought the mini-display port to VGA.  What do i need to connect it to RCA input on my TV?

    I have a macbook and want to watch netflix on my tv, but i don't have an hdmi connection on the tv, just RCA.  I bought the mini-display port to VGA.  What do i need to connect it to RCA input on my TV?

    There is a VGA adapter to TV S-Video RCA Out Cable for PC Video.http://www.amazon.com/VGA-Adapter-S-Video-Cable-Video/dp/B000Y7T5UU/ref=sr_1_7?s =electronics&ie=UTF8&qid=1316369974&sr=1-7

  • I keep getting the message You need a newer version of Pages to open this document. but I don't have an update available in app world. Now what?

    I keep getting the message You need a newer version of Pages to open this document. but I don't have an update available in app world. I did the update but it doesn't seem to be registering on my macbook pro. Now I can't open any of my documents as I keep getting this message. Now what???

    You have 2 versions of Pages on your Mac.
    Pages 5 is in your Applications folder.
    Pages '09/'08 is in your Applications/iWork folder.
    You are alternately opening the wrong versions.
    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
    Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
    Anything that is saved to iCloud is also converted to Pages 5 files.
    All Pages files no matter what version and incompatibility have the same extension .pages.
    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
    Note: Apple has removed over 100 features from Pages 5 and added many bugs:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
    Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
    Peter

  • HT1386 I'm overseas and need to sync my iphone with itunes but I don't have my computer. How can I sync it to my friends computer without losing my music and data?

    I'm overseas and need to sync my iphone with itunes but I don't have my computer. How can I sync it to my friends computer without losing my music and data?

    Why do you need to sync your iPhone with iTunes - for what purpose?
    You can transfer iTunes content and photos from one computer only. When transferring iTunes content and photos from another computer, all iTunes content and photos transferred from a different computer will be erased from the iPhone first with a warning message provided beforehand indicating this will occur.

  • My mac is a version 10.5.8. I just downloaded ios7, and it is telling me I need to download iTunes 11 to connect to my phone, but I don't have a new enough version. What do I do?!

    My mac is a version 10.5.8. I just downloaded ios7, and it is telling me I need to download iTunes 11 to connect to my phone, but I don't have a new enough version. What do I do?! I think snow leopard was the last update I purchased.  Is there a way to convert my phone back? I need to be able to update it, but don't have the money for a new computer.. Help!

    10.5.8 is Leopard, not Snow Leopard. Leopard ran on both PPC and Intel Macs, but Snow Leopard runs only on Intel Macs. iTunes 11 will run on Snow Leopard, though I'm not sure whether iOS7 requires a higher system (Apple seem to specify only itunes 11 and not an OSX system so you may be OK). However if your Mac is a PPC you cannot proceed; if it's an Intel one you can purchase Snow Leopard in the Online Store (search for Snow Leopard to find it quickly) - it's not expensive. It's not possible to roll your phone back to iOS6.

  • I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

    I've just migrated my Logic Pro 9.1.8 to a new Mac because my old computer crashed. They are asking for a serial number, but I don't have the install disks anymore. Is there someplace in the software itself that I can find the serial number?

    Please stop making multiple posts on the same subject.. This is the third thread you have created in a short space of time asking the same question.
    Please read the answers given in this thread you posted...
    https://discussions.apple.com/thread/5311324?tstart=0

  • HT5621 I got iphone 4s secondhand and i made restore then its asking me for apple Id which i don't  have it even the first owner i ask him about it but he don't have? please i need your HELP

    I got iphone 4s secondhand and i made restore then its asking me for apple Id which i don't  have it even the first owner i ask him about it but he don't have? please i need your HELP

    No one here can help you, nor can/will Apple. If you don't know the Apple ID/Password that was originally used to activate this phone, you won't be able to re-activate it. And, if the previous owner tells you that he/she doesn't know it, you're out of luck. You simply won't be able to use the phone for anything other than a paperweight.
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