My exchange email no longer works

I have deleted my email account countless times but still it will not connect to the server. I took it to the Apple shop who said as a last resort reset the phone to factory setting. So I backed up my phone to icloud and wiped it and still my email will not work. It has been suggested on the forums that the issue with some iphone 5s is the latest 8.3 update. I'm at my witts end as I need access to my email, I just returned from Rome and couldn't access any of my emails for work.

This may help - I won't be able to try it until after work though
http://support.apple.com/kb/DL1358
Multiple bug fixes including:
• Resolves an issue authenticating with some enterprise web services

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Exchange Email No Longer Working After 4.3 Upgrade

Has anyone else experienced this? From the moment I upgraded my iPod to 4.3 I can no longer open my Exchange mailbox or contacts and calendars.
I've tried deleting and adding the account again and it appears to accept my details (it validates and creates the account) but as soon as I go into the mailbox I get 'Cannot Get Mail', 'The connection to the server failed'.
I'm the IT system admin at our company so I know that nothing is blocking or set up incorrectly, especially as this only happened from the moment I upgraded.
Does anyone know how to clear certificates on the iPod, this is my only other idea.

You're not alone, we're having exactly the same problem, see this thread over here http://discussions.apple.com/thread.jspa?messageID=13197799. Exchange profiles with certs broken by the iOS 4.2 to 4.3 upgrade.

I have updated to ios 7 and Microsoft outlook web access for work emails no longer works nor my remote access can you help

I have updated to ios 7 and Microsoft outlook web access for work emails no longer works nor my remote access can you help

This happened to me as well. I read somewhere else that resetting the network settings (General, Reset, Reset Network Settings) would help and it partially did. I get half (the folders) of the Web Access screen rather than a blank screen. I tried tihs a few more times and got the right half (the messages) on occasion but never the whole web page.

My telus email no longer works after installing the new os Yosemite

my telus email no longer works after installing the new os Yosemite

This is a problem between Telus and Yosemite. Telus, of course, blames Apple.
Check the box that says "Allow insecure authentication" That will get your email working.
However, this box will get un-checked when you stop start Mac Mail. The next time you start Mail, you'll have to re-check it for each Telus account. (This is the bit that Apple needs to fix.)

IOS 8 Exchange Email no longer Pushes

Ever since I upgraded to iOS 8 on my iPhone 5 my exchange email has gone silent. I no longer get emails pushed to my phone (whether on WiFi or LTE). Instead, I have to open up the Mail application and it will then update with new emails.
I have reset the phone and checked the settings. Nothing is different, but exchange emails do not push to my iPhone 5 any longer using iOS 8.
Is there a fix for this, or will this require a new release?

I am experiencing a similar symptom - with iOS8 on iPhone 6, I am having issues with Exchange push mail. I basically backed-up my old phone and restored to my new phone like the times I did it every time I got a new iPhone. It always worked fine up until now.
My work-around is to install the Microsoft OWA app, but I prefer using the native Mail app.
Anyone has any ideas? Of course, I'm sure most of us having this problem have already tried the entry-level troubleshooting steps such as:
1. Resetting the phone
2. Removing the account and adding it again
3. Checked on settings to make sure it is set to 'Push'
It'll be helpful if someone can comment on this, hoping to find a solution!

IOS 4 / Exchange 2003 No longer works

I just upgraded my iPhone 3G to iOS 4.0. We did not have any problems with connectivity with an Exchange 2003 mail server. Now my Inbox no longer works. My calendar and contacts work just fine. I make an update on my phone and it is pushed to Exchange. We are running Exchange 2003 and ISA Server 2004. I checked the firewall logs and everything is clean. My other external emails are just fine. Any ideas?

I had 3 users show up with iPhone 4s. 2 of the 3 synced fine against Exchange 2003. The third would attempt to sync but eventually time out and get a server connection failed error after adding the account. All three users were previously syncing fine with iPhone 3GS phones against the same Exchange 2003 setup.
Upon further inspection I noticed that the account was successfully connecting and retrieving the mailbox subfolders that the user had created and that the user was able to send mail from his phone. This led me to believe that there was nothing wrong with the account but rather the phone was having trouble enumerating all of the mail in the user's mailbox.
Turns out the user had around 40,744 items in his main inbox folder. Upon creating subfolders for 2004/2005/2006/2007/2008 and moving all older mail into these subfolders, the user was left with approximately 13,000 items in his main inbox from 2009-2010. Immediately after archiving the older mail, the phone began successfully syncing again.
Hope this helps

Exchange email won't work on iphone 4S

I received an iPhone 4S last week and ever since then, I have been unable to set up my Exchange email account, which is my corporate email account.
I know I am not locked out of my account, because I can access my email on my laptop. I also know that I am entering the correct information, because I set email up on people's iPhone's as part of my job.
One of the messages I got said that Exchange wasn't trusted, and it gave me the opportunity to accept it, and I tried to do that, but nothing happened. I only saw that once. Most of the time it says that my account cannot be verified or the server cannot be reached or something like that.
Does anyone know why the iPhone 4S is the only phone in our company that is having this problem, and that I didn't have this problem until I got the iPhone 4S?
I want my mail. :-(

Solution:
I disabled then re-enabled User Initiated Syncronization along with Up-to-date Notifications via Exchange Tasks in Active Directory Users and Computers.
After waiting a few minutes, we tried again with success.
To clarify, here's what I did for the affected user:
1. Log onto your Exchange server as an admin
2. Launch Active Directory Users and Computers
3. Locate the user, right click and select Exchange Tasks
4. Configure Exchange Features> Next
5. Highlight and disable these two Mobile Services:
a. User Initiated Syncronization
b. Up-to-date Notification
6. Hit Next to get to the confirmation that the changes were made and then close the window.
7. Go to step 3 and repeat through step 6, but this time, ENABLE the mobile services.
I'm not sure how long you may have to wait for the changes to take effect. The user over here was in a meeting for about an hour and it was working by the time he was back.
I hope this helps!

Why exchange email will not work on my ipod touch, but ok on iphone

Why will microsoft exchange email not work on my ipod touch, but with the exact same settings, it works fine on my iphone? What is the reason for this?

Try a soft reset, press and hold both power and home buttons together until the Apple logo appears, about 15 seconds, then release both. If still no joy, go into Settings>General>Reset then tap Reset All Settings. If still no joy, back up your iPod to your computer then do a Restore to Backup, if that doesn't work Restore to new through iTunes. If a full restore to new does not work, you may have a hardware issue, contact Apple Genius Bar to have your iPod evaluated. Good luck, Cheers.

Exchange email will not work after IOS 5.1.1 update

My company exchange email was working perfectly, but suddenly stop , i don’t know is due of the iPhone upgrade or as well my company upgrade to exchange to 2010
When i enter my account it’s verifying my credentiality, but can’t receive or send emails, always failure to connect to the server
While outlook is working perfectly in my home network same network my iPhone is connected.

I am The IT of my company
teh exhcnage server is workign operfectly , outlook is conecting outside, everything is conecting, blackberry other android phones.
only Iphone with the latest update
i did even a Alt+shift restore still unabel to connect
it verify the account successully , but cant get emails

Exchange email will not work after IOS 5.1 update. Anyone else having same problem. Its been three days now I cannot get mail.

Exchange Email not working on Iphone 4S is anyone else having the same problem and is there a fix for this?

@ w3nitro
I'm having the same issues, except only one of my Exchange accounts took a dive after upgrading to iOS 5.1. My Gmail account (set up as Exchange) works flawlessly but my native Exchange account (work e-mail) stopped working after the update.
Post update to 5.1: (work Exchange account) I could view my inbox and view individuals emails in the inbox, but I was unable to send any emails. Mail started asking for my password after the update (for the affected Exchange account) but once entered, it failed to verify.
I completley removed the Exchange account and rentered all the account settings but again, failure to verify any information. I was hoping my password might have changed but it did not. Also, maybe the IT guy at the office (not very bright) changed some settings but the only difference is the new iOS update.
And while playing with the iPhone trying to make it work again, I noticed something really weird. Old emails (2-3 weeks) from multiple email accounts to include the inop Exchange account started showing up again on the pull down notification menu. I would clear these out of the notificaion menu but they always kept reapearing; very strange.

Exchange email will not work when offline

Anyone know when Apple will fix this issue? Email will not work correctly unless connected to wireless. This makes it impossible to be productive while flying. This is exclusive to exchange servers as it woks on POP accounts.

I know that. When I work on my laptop I can file, reply, delete etc. and when I land it updates all the folders and sends and recevies all the mail. the iPad will not let you file or delete emails unless connected. This makes flying time completely unproductive. If I have to have a laptop to do email why have an iPad???

ICloud email no longer working on Window 7.8 Phone

I have been receiving my Apple emails on my Windows 7.8 Phone successfully for the last 2 years. About 3 months ago emails could no longer be sent or received and I typically get the following error codes dependant upon how I have my IMAP/SMTP settings configured; 800c2746 or 80072FA8.
Apple email is working fine from my Android tablet and also from my Windows 7 PC and I've tried replicating these settings on my phone without success. I've googled the problem and tried all the different set up options I can find but not have worked. I'm beyond frustrated now and I suspect Apple has broken something during the recent iCloud work for IOS or Yosemite as nothing has changed on any of my devices and it's only my Windows phone that no longer works.
Does ANYONE have a Windows 7 Phone (mine is a Nokia 800) that is successfully sending and receiving iCloud emails as of today, 2nd November 2014. If you do would you be kind enough to tell me what server settings you are using.
Thanks.

We have exatcly the same problem with Samsung omnia 7 (Windows phone 7.8).
We are using the Server settings from this page: iCloud: Mail server settings for email clients - Apple Support
We have this problem since mid september and no solution.

Why is my att/yahoo email no longer working properly?

[this is my second attempt to post; first effort not allowed as I did not have authorization-??]
I can open any one email, as normal. Links within an email seem to work, when I try them. However:
Once I open an email, I can not delete it or close it.
When I click "ACTIONS" or 'COMPOSE" the pop-up message "LOADING..." never completes, apparently looping.
When I click "COMPOSE", a text msg appears on the bottom of my screen indicating, I think, what the computer is reading:
us-mg205.mail.yahoo.com/neo/launch?.partner=sbc&.rand=cgcse0vj3t121#/minty/page/compose
if I attempt to delete, the same msg appears, minus "minty/page/compose"
When I mouse-over or click the gear wheel (settings) icon it merely spins and does nothing. Same text msg, except instead of "minty/page/compose" it reads "yucs-help_inner".
This situation arose about two days ago on my laptop. The same email works normally with Safari on my Ipad, also on my laptop via Windows Live Mail (which I no longer use but still have the program). Thus this appears to be a Mozilla/Firefox issue?

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 23.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Exchange email suddenly stops working - password incorrect message

For the couple of months that I've had my iPhone, I have had email/contacts/calendar working fine through syncing with an Exchange server. Now it's suddenly stopped working, coming up with a 'password' incorrect message no matter how many times I input the correct password. I have tried deleting and reinstalling the email account, but the same problem arises. The username and server details are all exactly the same as those with which I initially set up the account.
One thing I have noticed is that when going back into the Account Info page on the iPhone, the password entry indicates 8 characters even though my exchange password has 10 characters, which I'm fully inputting each time.
I know that many people have experienced problems getting the Exchange up and running; I'm confused, though, that having had it working fine it should suddenly 'drop' the password for no apparent reason. Any advice would be appreciated!

This problem seems to have resolved itself - the fault was with the Exchange Server, apparently.

Exchange PUSH no longer working. Did a hard reset, and restore nothing

Seems this problem is happening everywhere on HOFO and macrumors. Please someone help. I bought this phone for this reason and I am ready to take it back. I need to get my emails as soon as they come in. Apple support was useless too. They know about the problem, but no fix is available. GRR!
The phone was working fine at first, receiving emails, etc. Then it stopped. It would only pull the emails from exchange when you click on the MAIL button and it goes to the next screen. All the settings are set to Push for exchange. Contacts still sync right away. Email will not. We have over 80 other PDA Windows Mobile phones with no problems. I have tried WIFI, 3G only, neither work. Hard reset, restore, new phone settings, etc. Nothing!
Message was edited by: nizmoz

probably not quite the same issue as yours, but thought I'd mention it. After switching connection types, my iPhone no longer will push or sync mail. I get a server connection error. I've found that vpn'ing in, sync'ing, then turning VPN off will restore push and sync abilities. I'm hoping this gets fixed, by it's my workaround for now.

My exchange email no longer works

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