My experience with my dm3t so far...

...I used a coupon and got a dm3t laptop with ssd at a very reasonable price...I got it after waiting only about 10 days including snail shipping...I liked it...weighed only 2.6 lbs with the battery...practically no heat...superfast...but the second day I was typing a letter and one of the keys popped off...initially, I thought it was no big deal...but when I went to replace it, it didn't appear to have the usual key retainer plus key that most keyboards have...instead, it appeared to have been held in place by a drop of glue...I didn't try to check any of the other keys to see if they were similarly constructed...but if so,  glue seems pretty shoddy for holding keys on...regardless, customer service was courteous and is replacing the entire laptop...

Sounds good. I have the same set-up and was concerned after reading a number of entries on this discussion group. I have iPhoto 5 at the moment.
were you upgrading from 5?

Similar Messages

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    Leigh...
    but cannot do this because I cannot access Mac App Store
    If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
    It's ok to do this even you are already running v10.6.8.
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  • My Positive experience with iPhoto 6 (so far)

    I just purchased iPhoto 6 from my local Apple store and have installed it with no problems. I have played around with the new editing views (full screen and compare) . I have played with creating a calendar, card and book. To my amazement I have had no crashes (trying to find some real wood furniture to knock on ...)
    I have 2939 photos with most of them having been edited so the real number of photos is more like 7,000. I am using a iMac G5 20" with 2Gb ram.
    I have not noticed a real improvement in speed and actually it is a bit slower when scrolling through the library with the scroll wheel on my mouse. But the new feature that shows the date of the pictures you are viewing is cool. This function only happens when you use the slider on the right of the pictures.
    Overall I really like it and the new features such as iWeb look cool and I look forward to using it since I have a .mac account. The ability to make calendars and greeting cards is cool

    Sounds good. I have the same set-up and was concerned after reading a number of entries on this discussion group. I have iPhoto 5 at the moment.
    were you upgrading from 5?

  • My experience with the Z2

    Hi there!
    I decided to register on this forum as to be able to share my personal experience with the Sony Xperia Z2 thus far.
    To start i want to make it clear that i personally believed this phone offered a rather good experience at first, unfortunately like some other users i too started to notice the phone had its issues which needless to say take away from this 'great' experience it has to offer.
    So lets begin.
    The first Sony Xperia Z2 i received had a lot of issues, this one was a 14w20 version:
    - The device had quite a few scratches on the sides OUT of the box, which nearly made it impossible for me to return it .......
    - The MicroSD flap was not leveled and would stick out very noticeably
    - The Camera lens was not centered
    - The phone had gaps in the upper right corner and the lower left corner which were also very noticeable
    - The phone would not record 4k longer than 2 minutes before it would heat up ( tried multiple times )
    - The pictures would have a very strange colour to them, sort of neon'ish
    - Charging was extremely slow, i specifically used your standard usb cable and i used the Z2 dock, neither had effect
    - The back side would make a very annoying squeeking sound when pressed, even slight pressure would do so
    - The WiFi would be terrible, since i travel a bit i tried it on different networks with pretty much the same results at home and at the office, my other devices have no issues whatsoever nor have they ever had any issues like this device
    - The call quality was rather mediocre, quite a few contacts noticed during calls that they had to concentrate more in comparison to my other devices as to understand what i was saying
    - The 'close cover message' which pops up once you open your flaps would appear out of nowhere, whilst my flaps were closed properly
    To be honest with you there were other issues as well but i think the upper list is rather enough to understand the interest for a replacement.
    And so i did, i had this one replaced for another one, i was barely able to convince my supplier to replace this one due to the scratches it had which they would not believe were present on the device out of the box.
    The second Sony Xperia Z2 was also a 14w20 and.. unfortunately.. it too has issues :
    - The gap issue is present on this one as well, same locations as aforementioned but a tad smaller
    - Recording in 4k now has increased up to 4 minutes before it stops recording, i find this unacceptable
    - The mechanism for open flaps is a good idea were it not for the fact that this device also keeps saying the flaps are open. When they are not I could configure it to stop notifying me but what if some day i go swimming and i believe the flaps are closed since the device does not say they are open and i take a dive? I find this very inconvenient ..
    - Call quality has not improved, my contacts say it sounds muffled and after asking my partner to switch our phones and try calling i totally agree it sounds muffled and one has to concentrate as to understand what the other side is saying ....
    - The WiFi issue is present on this device as well, now i noticed that i have to shut it down and power it back on again as to 'fix' the issue with streaming, i experience it on YouTube, Netflix, Facebook videos and others.
    I also noticed that it d/c's often than not, i tried downloading a 10gb file as to see what happens and it literally stopped
    more than i can count. My other devices do not have this issue... tried this at home and at the office as well.
    - The battery charging issue continues on this one as well, to be sure that it is not related to the electricity at home i took the dock with me everywhere i went and charged it where i could, needless to say it did not matter at all
    I encourage people to test their phones and decide for themselves and not just buy into what i am saying, remember this is my experience with it and yours can be different.
    For me, unfortunately.. i will be returning this one as well and will consider purchasing something else but nowadays it seems personally that quality is hard to find..
    /xiLuS

    I'm far from impressed with mine. Very similar issues and also a cracked bezel. Unless my issues are resolved I'll be going back to an iPhone. At least if there is a hw problem they swap it out there and then. None of this sending away and being without you phone rubbish.

  • My experience with the N97 - "my last Nokia"

    Hi everyone,
    I know this is a user-to-user support forum but I believe a complaint to be some sort helps users to decide whether the N97 is for them or not. Before you read on, this post will contain comparisons to competitors, so if you hate apples, feel free to ignore me! (Also I don't think users should stop harassing Nokia for what they have done to us - the more complaints the better. Igoring customers is not a very good corporate strategy. Eventually it will take them down - people buy Nokia for quality, otherwise they could buy a rip-off from ebay).
    Just skimming over the posts shows me that I am not alone. So let me share my experience with Nokia and the N97. I am too tired complaining about this phone, at least I think my experience has made sure that no-one of my friends and relatives is ever going to buy a Nokia again.
    When I bought the phone for then 500 pounds at the Nokia flagship store in London it seemed nice enough. Good camera, decent keyboard and features competitors could only dream of. Unfortunately, that's paperwork. For a start, the much advertised facebook application was completely disfunctional and taking into account that Nokia clearly tried to compete with the iphone (my apologies again for mentioning a competitor) frankly a lame joke. I know a firmware update has somewhat relieved the situation now, but I will come to that later.
    Okay, so I have disabled the facebook application. Not a drama, surely the rest will work okay. But then after a week some of the pictures I took with the built-in camera weren't accessible anymore (broken image displayed). Again, I have another camera and I was hoping for a firmware update so I ignored it. I had now started using the joikuspot app to browse the internet on my linux box. Very nice. I started using email a lot on my phone but again was disappointed. I have a £165 ipod touch here. Without kinetic scrolling and an extremely bad UI design, by which I mean the icons and menus (ignoring the graphics flaws all the time) it is no match for the ipod, so what i did was to use joiku spot with my ipod touch. Before that firmware update the N97s browser was also still buggy so I used joikuspot for that too. I was now down to using my £500 smartphone as a wireless modem. What a shame. But I was still hoping for some kind of magic update.
    Then finally, I found out about the firmware update. I had to open my phone, check the serial and visit the Nokia website. Unfortunately, the Ovi software and drivers supplied with the phone did not recognize my N97 properly. Something which I think was fixed with the firmware update (anyone seeing a circular dependency here? ) Furthermore, the built-in firmware update over 3G seemed to be disabled. So I made the journey back to the flagship store in London, explaining the problem. I was greeted by an extremly rude employee. Well, I think that's not really his fault, I guess he was just sick of all the complaints. Anyways, I told him that the 3G update was not working and he started to be really patronizing telling me that I wouldn't listen to him (he said it was "working" but "disabled"). Maybe I should have told him that I am a software engineer and that in 99.9% of the cases in which we disable a feature, the reason is that it is "not working". Anyways, he kindly allowed me to use one of their machines to update the firmware "at my own risk", which worked. At no point I have received an apology for the fact that I have paid Nokia £500 to beta-test their products.
    Now of course, the firmware update has succeeded, but is all fine? Far from it.... As many report on this forum the N97s battery meter is faulty. Countless times, my phone has just literally died overnight. It even forgets time and date! This is more than bad - every phone I have had so far complained about a draining battery well in advance. I had to dig out my old phone to serve as an alarm clock again - the fact that the alarm clock itself is unreliable is a alltogether different matter... One time the battery died during the day - after doing nothing for 4 hours in my sports bag (started with 1 bar down). When I had to make a call that day, for the first time in I don't know how many years I had to use a telephone box. Progress?!
    The firmware update has also barely improved the email client - just a few ui glitches solved. However, the biggest issue at the moment seems to be the weird memory organization. When I buy a phone I don't want to deal with something like the c drive problem. Reinstalling applications on the 32gb partition helps somewhat but why didn't Nokia do that in the first place? Has this phone never been tested?The phone is still way too slow.
    I can't comment on the iplayer app - says it needs wlan to work. But the youtube player has crashed every time i used it. And by crashing I mean it took down the whole phone with it. I admit that my ipod crashed a few times too - in just under a year (~3 times). But the reset was straightforward every time. With the N97, the only thing that seems to help is to take the battery out!
    Before I forget, the N97 doesn't even work as a phone. In a 30 minute conversation, the call got dropped 4 times. I don't know whether it was because of a calibration issue with the proximity sensor or a more serious problem, all I know is that this is unacceptable!
    I am sick of the phone and Nokia's service. The joikuspot app ran out and asks me to pay... I have paid £500 pounds for the bloody phone already. The adobe reader asks me to pay... (somehow it ran out without me even using it). Maybe you see why I am getting angry now - the only use case that actually put the N97 on top of my old phone was gone. What infuriated me even more, is that Nokia bundles this software with the phone. It cannot actually be deinstalled! It just sits there merrily and takes up my hard drive space.
    Last but not least, I have written to Nokia already, but not received a response! This is a Nokia forum with Nokia employees following the posts. I would be very, very, very grateful if Nokia could give me a refund. However, with them not even acknowledging the various problems I somehow don't see that coming. I'll probably have to sell it with a massive loss on ebay.
    Cheers,
    Will
    P.s.: I have all the same small issues as the other guys here - slider lock at the side not working etc. You are not alone... Has anyone complained about the music player? I have 16gb of music on the phone and scrolling is impossible! The Symbian OS is so obviously not built for a touch screen that it hurts. Of course they don't put much music on the phones in the Nokia store so people only find out when they get home...
    Message Edited by alcroth on 12-Sep-2009 11:32 AM
    Solved!
    Go to Solution.

    hi ! the nokia n97 is a really an amazing device. It keeps up to the promise of live online 24 x 7. I discovered it and wanted to share. Still there are some unanswered questions and if any vetran could help would really appreciate.
    i am an user from India. and have the n97 for about 3-4 weeks now. Practically I have been living online 24 x 7 as The list of unexpected issues that a nokia n97 offers seems unending, some of which i am narrating have made me scout on the web to try n search answers.Not that i will be able to action information you provide instantly. My new phone has gone for reparis(sic), so once its back can do that & will acknowledge your replies.
    My Quests:
    1. First things first! How to request for & get refunds for a Nokia Phone in India.
    2. Is there a touch querty as an input method? like windows mobile ? Request Know How. I now seem to agree to the feedback on one of the blogs.. that nokia designers feel that the average size of user hands would be that of big people & fingers like a japaneese teen. The physical keyboard does not seem to offer any additional functions other than text input !
    3. Predictive text where in the touch screen menu, the words dont get auto completed. This increases the number of taps/input strokes. Is the n97 intelligent & learn words from sms, contacts, emails. my blackberry does so. Request Know How & any options to edit custom dictionary. Auto Punctuation ? Am i expecting too much already ?
    4. Single hand use of phone impractical using touch pad t9. Entering alphanumerics on the physical querty is a nightmare... Request Know how on tips & tricks.
    5. Green tick yes or v button on top left of the text input screen. friendly again only for big handed people. Could this have been at bottom right. Is alternate screen for text input touch t9 available? Requested Know how.
    6. Unnecessary taps additional taps alomost in all menus...for eg.. sending a biz card from n97 requires 5 taps... in the other mobile phone systems it can be done in 3 taps. Requested Knowhow for shortcuts.
    7. Can In a nokia we get a view of the entire events as single thread.... No Provision for search display against keywords upon I can get call logs, messages - Here in Nokia, no search filters / advanced search and all searches results plotted to applications vs person/events. Requested Know How if it can be done like blackberry / windows mobile.
    8. Copy & Paste across applications. eg. Select text from web page copy n paste on message application.... possible on Nokia...? Requested Know How
    9. Call& Event Logs e.g Missed calls. If there are 5 missed calls the log will show the last called time only. In most other mobile systems Blackberry, windows each event is logged against a user. Requested know how on how this is handled in Nokia.
    10. Lag in picture display upon call. Number displays first and after few seconds lag the pic pops up. Is this normal & acceptable ? Other windows / rim devices show it instantly.
    11. When will Nokia enable usage of Native clients like google talk, yahoo like blackberry, iphone ? Any know how on possibility of release. Any equal alternatives suggested for n97. Tried Nimbuzz, Fring, Ebuddy. Miss the chat message notification icon on home screen, notification on the chat messaging icon, sound, breathing lights.
    12. Is there any planning for better email client? Likely Release dates?
    13. The Java App for GMAIL on blackberry shows an indicator on icon in addition to customised alert setting tone & breathing light for new messages. Retreiving Emails is consistent & auto on other devices. The Nokia Does not seem to auto refresh + No Notification. How is it handled on Nokia ?
    14. Can user friendliness be something where we can do actions with a contact or on contacts screen single view... e.g see contact on google map, Help on contacts screen/n97 help, lookup contact on server, filter by category. new address, new group, view, edit, delete, activity log (incl sms, mms, email, calls), call, sms, mms, email, send as attachment, send as im, add a custom ring tone, add picture, options - sort by, separators, sync settings, actions, switch
    applications, exit. We have seen it on inexpensive phones. is it possible to be done on Nokia?
    SOME OF MY STILL UNRESOLVED PROBLEMS Post upgrade to ver 12. Did you also face similar bugs/issues?
    15. Contacts inaccessible – “Memory Full Error”. No other applications were active at the time of the error. Just unable to reach any of my 3500 contacts through the contacts options & do anything.
    16. Pbk2 error upon selecting contacts in the messaging application.
    17. Audio Delay upon receiving a call. No Sound upon connection of incoming call. Especially if picked up too fast.
    18. Shows as searching for network constantly many times a day. We have 2 n97s & observed that both n97 almost have similar timing of network loss. Whereas, our other devices like blackberry do not show any weak signal signs.
    19. GPS Lock. Keeps searching for GPS locks constantly i.e Drops connection to GPS network frequently.
    20. Unpredictive battery talk time, standby & required Charge time.
    21. Voice inaudible at other end, when using loudspeaker & especially during calls from moving vehicle.
    22. Camera:
    a. Picture clarity issues. Secondary camera highly pixelated. Primary camera shows light flooding on pictures. Clarity Missing.
    b. Erroneous Time stamp on images.
    c.Lens Cover Started to show minor scratch pressure.
    23. Ovi Suite recommends erroneous updates for E.g Maps 3
    24. Text Input touch t9 screen freezes / Hangs, especially when entering special characters like period(.), comma(,), exclamation (!) etc
    25. Selectively & at random contact Name not displayed on Caller ID (sometimes)
    26. Selectively Message & Message delivery display number, instead of stored contact names.
    27. Sync Issue, All contacts not synced always.
    How to sync "categories" field as stored in outlook or how to map custom fields to Nokia.
    28. Format Mass Memory error, Unable to format. Unable to delete specific files.
    29. The auto lock... When attempted to unlock with querty out .. it still opens in portrait mode ?
    30. SMS Logs Not updated. e.g any sms sent before storing a contact.... after storing or adding
    contact the number does not get automatically updated to the name. It reflects the number still in the logs.
    31. Picture caller... The face is half cut ..Looks weird on most images... as the number is not transparent. In landscape mode there is enough space on the screen to put up the answer or reject buttons and displaying the numbers.
    32. Browser will close on its own & return to menu or home screen.
    thanks in advance for your time to stop & read. Pls do send any information that you think will be useful to me for making the n97 do some work.
    NEW additions:
    (tested on another n97)
    33. Predictive Text :
    Usage for auto word completion only on physical keyboard, when the Dpad down key is used it throws up options but the way the scroll is designed you can see the full word and one makes mistakes.
    34. another strange behaviour is on the text input... this was on an email i was trying to reply. the stylus touch will paste the last keyed in word !! we wonder why.
    35. and while showing off the second n97 we have (again 3-4 weeks old) - we were asked how much did we pay for this second hand unit - 50% off .. apparently the comment as the surface has got scratched very badly.
    i hope the info is good use to others who want to take the risk of buying this device

  • My Experiences With The A Series NW-A867

    Having owned this Walkman for about one month, I thought it may be helpful to share my experiences with it. Earlier, I questioned this particular model on this post here: viewtopic.php?f=34&t=12708
    First, I receive very little software support for this model at all. x-app will not install on my non-Japanese Windows 7. Due to this, I have no ability to create playlists to transfer to my Walkman. Due to one neat feature of this Walkman I will describe below, it turns out that this is a minor inconvenience for me. I also downloaded the Content Transfer application from Sony of Japan's website. This utility does install and work on my version of Windows 7. It's more of a convenience app though. It does offer the ability to check for firmware updates for my Walkman. This makes the utility worthwhile.
    I mentioned above the inability to create my own playlists for my Walkman. The Sensme feature makes up for this (to some extent) by creating random channels of my library I can select. The first channel of this feature picks songs based on the current time of day. For this reason, it is important to set the date and time of the Walkman. The random channel feature has not played a repeat song for me yet in all the time I have listened to my Walkman. I currently have 6,605 MP3 files stored with 5.61GB free, so I have a decent sized library. The Sensme random channel is nice, but it is not perfect. The 'Picks of The Day' channel usually plays moderate to up-tempo songs. This channel is featured from 10AM to 4PM every day. However, for some strange reason, Miles Davis' Flamenco Sketches from his Kind of Blue CD was chosen to be played on this channel. This song did not fit in with the mix at the time at all, so I'm not sure why it was selected. Other than this incident, the random channel feature plays songs of a similar tempo. It does appear that genre is ignored, so it's not unusual to have any type of song played in a mix.
    I usually have the song shuffle feature turned on unless I am listening to a complete CD. This allows me to select a specific genre of music and hear a mix of only that genre. I can also select a specific artist to hear a mix of only that artist, and so on.
    The video feature I do not use at all, so I cannot comment on it.
    One complaint about this Walkman is the ear buds. These are constantly falling out of one ear. Also, the ear buds must be inserted fully into your ears to hear a full sound. If they are not pushed into your ear firmly, you will hear a sound lacking bass. I have to push the ear buds into my ear every so often, because they come out on their own. Any headphones will work with this Walkman, but for the built-in noise canceling feature, you must use the supplied headphones. Sony does not appear to sell headphones separately that are compatible with this noise canceling feature.
    This Walkman does not appear to be an MPT compatible device at all. It appears to work only as a UMS device. At least if there is a way to configure it as an MPT device, I have found no way to do it. The difference between the two here is that some features are not available via Windows Media Player through Windows (such as playlist creation and transfer).
    So far, I am impressed with this Walkman. I see nothing else on the market that compares to it feature for feature, size and storage capacity.

    Thank you for your post and detailed observations which I'm sure will be very useful to anyone contemplating purchase of NW-A867.

  • New Customer - Have had MISERABLE experience with Verizon service and Customer service

    I am a brand new customer of Verizon Fios and so far I have zero good things to say about it.  If it wasn't for the aggrevation of switching cable companies, I most definitely would go back to Comcast.
    I moved into a new home in the middle of April.  The previous owner had Verizon Fios in this house, so there was minimal installation that had to be done when I initially set up my cable.  My house was pretty much empty at the time, so we had the TV's set up where we had a place to put it (upstairs, kitchen, and living room).  We recently bought bedroom furniture, so we could now move the TV to where we initially wanted it, in our bedroom.  However when we tried to hook it up to an outlet, no picture came though.  This is when my awful experience with verizon customer service (or lack there of) began.
    I took time out of my work day to call Verizon about this problem.  I was on hold for about 30 mins until I actually heard a human's voice.  He was unable to help me since I was not at home to unplug and plug things back in. 
    I called again when I was home, this time I was on hold for about 20 mins (wow)... the first person could not help me, so she transferred me to another department... put on hold for 35 mins.... this perosn couldnt help me either and they transferred me back to the SAME DEPARTMENT I WAS INITIALLY TRANSFERRED FROM.... put on hold for about 45 mins... finally i speak with someone that knows what they are talking about.  Of course I have to go through all the same steps that I did the first time which did not work.  As this person decides I need a technician, he begins to look up available dates... and then after an hour and 35 mins on the phone, it gets disconnected!  I wait for 5 minutes to get a call back but I get NOTHING.  I spent now 2 hours trying to deal with this and verizon doesnt even call me back when its their phone that gets disconnected? Thats terrible.
    I call back after 10 mins and am put on hold right away (obviously).... after 25 mins of being on hold, shocker - the call is disconnected again.
    That was enough for one day
    I call back again the next day... same old thing... put on hold for 30 mins, talk to one person who cant help me, transferred to another department and put on hold for 20 more mins.
    Finally with the tech department who says they are going to schedule a tech to come out to fix the problem but also mentioned they are going to charge me $55 for this! Are you kidding me?????? Verizon wastes about 4 hours of my life and busy day and then has the nerve to say they are going to charge me for it? I asked the person several times if I could speak with a manager or supervisor, they never let me.  I asked multiple times and she just said that they wouldnt be able to help me and that the charge would stick.
    I can't imagine that anyone would treat a brand new customer like this.  I will not recommend Verizon to any one until I see some kind of help or REAL customer service from them.

    I did call them this morning, and still on the phone.
    I will say this - the reps are very friendly and do try to help in earnest.  That's been my experience overall with Verizon.  So in terms of the actual people, I give them an A+.
    In terms of their system and how they process things, they get a big fat F.   The very idea that I sent back a phone with accessories and their warehouse only registered the return of the phone pretty much says that there is something fishy going on there at the warehouse.   And it took an hour to sort this out so far and counting.
    The thing that bugs me about Verizon is how complicated it is to get everything straightened out.  
    Right now, they are trying to sort out the activation fee - I already have been charged one and now they are trying to figure out if i have to pay another one.   Another 15 minutes just on that.
    Everything has been resolved.   Thankfully, Verizon's saving grace is that their reps are nice people.

  • Experience with creation of a large number of key figures

    Hi:
    I have a need to create a large number of Key Figures (at least about 50 of them) for DP use. Do you have any experience with automating this task if so, can you share your experience?  Thanks.
    Satish

    Hi,
    So far we have not come across a need to automate KF creation. And 50 KF is not a huge number, it would take may be a couple of hours to create them. Also, since it is a one time activity, developing an automation script for the same does not sound useful. You might want to consider creating them manually so that you can ensure all settings are proper.
    Hope this helps.
    Thanks & Regards
    Mani Suresh

  • Experience with W530 and Ubuntu

    Is there anyone here who uses Ubuntu (13.10) as their primary OS on the W530?
    If yes, what has been the experience?
    1. Did everything work (specially the finger print login)
    2. Any other driver issue etc.
    3. Stability / Speed of the machine?
    I have been using windows 8 till now but I am sick of tired of the bad UI which is totally un-usable

    My experience with the W530 has been poor.
    I am running Xubuntu 13.10 and previously ran 12.10, I did dual boot for a couple of months and then changed to exclusively use Linux.
    I understand that the fingerprint reader does work but this is a feature that I do not use.
    I have the hi-res screen that is a beauty! .. I use it as a photographer, am impressed.
    The dual vieo display cards creates significant problems. With the latest  Nvidia driver (now, after one year) VGA output is supported but to get VGA output *and* power savings on battery operation one needs to be very clever! Nobody mentions HDMI.
    The screen calibration system (works great under Windows) doesn't work and will probably never work under Linux.
    The built-in microphone system does not function.
    Prior to purchasing the machine the support people told me that the W530 fully supported Linux. That is nonsense. There are no Lenovo patches to fix any of these problems a full year after my purchase.
    The on-line tests that I read regarding the system on Linux indicated that in essance everything was working. It is possible that under OpenSUSE or Fedora I might be ahead in some areas but I am not prepared to take the gamble without some very strong assurances.
    My take: The fragmentation of Linux creates a situation whereby basic hardware runs just fine but specialty beasts like the W530 are just so far out of the mainstreem that neither the hardware manufacturer or the Linux developers have the time or the energy to bother with the product.
    Conclusion: nice machine ... or would be if it could be made to fully function.

  • MY BAD EXPERIENCE WITH CHAT AND VISION

    In my personal e-mail I received publicity inviting me to purchase a Skype credit gift card. I thought it was a nice offer and I happened to have a friend that had the need and could use such a gift. I procedeed to purchase a $10 dollar gift card, I did the transaction from Colombia and sent it to my friend in the US. Shortly after the purchase I received a message warning me that my order was being under security scrutiny. I found it unexpected and unjustified (Is my $10 dollar order a security risk of some sort?), but I thought that maybe it was because it was an international order, and I understand the need for security in online transactions, so I decided to not worry, trusting in the spotless service that I have had from Skype up to that point. At that moment I noticed that the one providing the service was no Skype but Chat And Vision (whose website, by the way, looks far less friendly than Skype's).
    Then I received an Email telling me that the order has been rejected. No justification, no explanation. Just a politely worded but most unhelpful and uninformative e-mail.  It made a point of telling me that they didn't retain the payment, yet my card was charged and no refund has been made so far. I replied the e-mail asking for a reason, and how to get a refund. I received the automated reply telling me that somebody would contact me the next day. It's been a day and no reply so far.
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    Polite but uninformative. Notice that beyond an unfocused general apology it does not acknowledge any problem nor does pledge any improvement, just a vague statement that they may allow me to use it's service again if I choose to try (not exactly reasuring).
    A second answer to a second e-mail says: (Ticket ID: SVN-701-71147) "Thank you for your email, please be assured the money will be refunded back to you."
    That's all. Again polite but no useful information, just a vague assurance of refund, somehow, someday into the indefinite future. If it happens I'll post it here but I'm not holding my breath.
    Reading other answers from Chat and Vision posted online here and on other forums dealing with their service, there appears to be a pattern of politeness, vageness, refusal to acknowledge problems and absence of a pledge to improve. Their costumer care seems designed to placate the user without promising to get better, and is so devoid of helpul attitude that it makes me believe that their messages are redacted by a software program, and consumer complains never reach any administrative person. I might be wrong but the doubt has been sown which is a shame. Up until now I was very vocal on my praise for skype, recomending it to family and friends as a very useful and good service, but this experience with Chat and Vision, and my discovery of their costumer service history online, has set me thinking about looking for alternatives to Skype, and certainly has dissuaded me to recomend Skype to anyone ever again,or at least while their sales are still managed by Chat And Vision, or at least while Chat and Vision continues its customer service attitude, polite on the surface but haughty and unhelpful underneath.
    If there are new updates I might post them here, but for now I will not pursue the matter further since the amount involved was small and I see no point in sending more e-mails to Chat and Vision. I just feel bitter that the great service that I felt was Skype has ben tarnished by this experience. Just some final thoughts: 
    I do not complain that my order was scrutinized by security reasons, I understand the risk of illegal activity on online transactions, and the need of online companies to be careful, but the process Chat and Vision used seemed overly unconcerned for the confort of the consumer. It took around a full day for my order to be scrutinized and then rejected, which did let me for a long time in the dark not knowing if my gift would reach the friend I wanted to give it to. This is 2014, does Chat and Vision not have the tecnology to do a better and faster process? Do they scrutinize online orders by hand? I have read more cases similar to mine here on this forum, which to me implies that Chat and Vision are overly and unnecessary zealous on their security procesess. ( Also it is jarring that they seem to consider their clients to be criminals, for no reason at all and with no opportunity to contest the charge.)
    If they are going to reject a transaction on security reasons, why not do it before the payment is processed, not after, which can be stressful to the consumer that gave the money and didn't receive what was advertised, for no real reason. Seems to me there is a mistake in the way the system is set, or there is a clear disdain of what the client might think or feel.
    I think that's all. Thank you if you went all the way thru this overly long rant. If you are a consummer beware that when you buy services from Skype, you are not buying from Skype but from somebody else and that somebody else does not have a spotless record. If you are an administrative person from Skype or Chat and vision, I hope you eventually prove me wrong about your unconcern for the welfare of the consumer. My experience so far is not encouraging but that may change.
    Have a good one.

  • Re: experiences with printing using Word/DDE sought

    DDE is not that reliable. Try using OLE. We are using OLE to talk to
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    ka
    john.jamison @ Sagesoln.com ("John L. Jamison")
    10/07/96 10:53 AM
    To: forte-users @ Sagesoln.com @ Internet
    cc: (bcc: Kamran Amin/NAC)
    Subject: experiences with printing using Word/DDE sought
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    Sage Solutions
    [email protected]
    John Jamison
    Sage Solutions, Inc.
    353 Sacramento Street, Suite 1360
    San Francisco, CA 94111
    415 392 7243 x 508
    [email protected]
    Fax Cover Page:

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