My FaceTime stopped working.  I call someone they pick up. Then FaceTime disconnects. Help!lol

Whenever I try to call someone on FaceTime, it dials and as soon as someone picks up it disconnects.  All of a sudden this problem started.  Any suggestions on how to fix?

What iOS version is on your phone? If not iOS 7.1.1, you need to update. This is a known issue, & the only fix is to update your phone.

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  • HT204380 Iphone 4 facetime stopped working 3 weeks ago

    IPhone 4 facetime stopped working 3 weeks ago, followed all possible FAQ and ideas posted and recommended by Apple, still not luck.

    Hi again,
    I tried flushing the phone to its original settings and that didn't solve the problem either... so I decided to call the Apple support.... and I received this, somewhat incredible, response.
    First they've told me that my hardware warranty expired 39 days ago, and that I lost the right to have free help from their hotline 90 days after buying the iPhone. Having said so the asked me to explain the problem, which I did, and then operator looked into the support database to find a possible solution.
    Once she'd found what she tought would solve my problem, she offered two possible options:
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    Try to apply the steps she had just found in the support database but, and this part is just hilarious.... she wouldn't give me that info for free! I had to pay 35 Euro to have it as I had lost my free-on-the-phone help privileges....***!
    I don't know why, but I expected a bit more from Apple... been a Mac user (two mac book pro's, 3 iphones, 1 ipod...) for a long time now and was about to buy a Mac Mini in the next days... I guess Samsung just found themselves a new customer.
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  • FaceTime stopped working around 12th April 2014.

    I have an iphone 4 iOS 7.0.3 and FaceTime stopped working around 12th April 2014. This is the same for other members of my family (using another iphone 4, an iphone 4s and an iPad). As soon as FaceTime connects it drops the call immediately. Does anyone else have this issue?

    Read through this Apple article on how to correct this problem.
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    Hi,
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    appliances:
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    - Mac Book pro - Yosemite 10.10.2

    Hi, Matheus Cassimiro.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are unable to make FaceTime calls via your Mac or your iPhone.  Here are the best two articles that I would recommend going through for this issue.  
    If you can't make or receive FaceTime calls
    FaceTime for Mac: Troubleshooting FaceTime
    Cheers, 
    Jason H.  

  • HT204380 facetime stopped working

    Suddenly, FaceTime stopped working on both my computer (I have a Mac Air) and my iPhone4.
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    FACETIME ISSUES
    Devices capable of running iOS 7 must be upgraded to iOS 7.0.4 or later, while devices unable to run iOS 7, such as the fourth-generation iPod touch, must upgrade to iOS 6.1.6.
    If you started to have issues making or receiving FaceTime calls after April 16, 2014, your device or your friend's device may have encountered a bug resulting from a device certificate that expired on that date. Updating both devices to the latest software will resolve this issue.
    If you're using iOS 7.0.4 or later or iOS 6.1.6, this issue doesn't affect you.
    If you're using these versions of OS X or FaceTime for Mac, this issue doesn't affect you:
    - OS X Mavericks v10.9.2 or later
    - OS X Mountain Lion v10.8 with the latest security updates
    - OS X Lion v10.7 with the latest security updates
    - FaceTime for Mac version 1.0.5 or later for Mac OS X v10.6
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    my wireless stop working this morning since they did an upgrade to my xfinity speed. Can someone help me on this?

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  • IMessage and FaceTime stops working in iMac after carrier change

    Hi all,
    I have done a fair bit of googling and had a look at the discussion history here but couldn't find a solution to my problem. Apology if it has been raised and discussed before and I woud appreciate being re-directed to the thread.
    I have got iMessage and Face Time running smoothly on my iPad 2 wi-fi, iphone 4S and iMac OX 10.8.4. However, on the day of my changing carrier (17/09/2013), iMessage and FaceTime stopped working on my iMac as well as iPad 2. It can longer recieve or send messages or receive or make Face Time calls. All the settings looked the same - tick mark next to both my Apple ID email and mobile number, and conversation has always been set to start from mobile number on all devices. iMessage and FaceTime continue to work on iphone 4S without any issues. New sim card but same mobile number. I don't worry too much about the iPad. I just want to make it work again on my iMac and appreciate any help anyone can offer.
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    0) I disabled/removed Bonjour (GTalk) in iMessage setting in iMac
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    2) I have updated Apple ID on the web (removed the phone number, saved, and then re-entered phone number assoicated with Apple ID). Then repeat #1
    3) I have tried changing "start new conversation from Apple ID email" across all devices - did not resolve anything
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    5) I have also done a PRAM reset - I got the 2 chimes - did not resolve the issue
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    Thanks for your help in advance.

    Hi,
    At the OS X 10.8.2 update things regarding the iMessages Account's login were changed.
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    It can get missed in Refurbishments and Repairs.
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    Go to Application/Utilities and open Keychain Access.
    In the Login Keychain look for "IDS: (Your Apple ID)-AuthToken"
    Double clicking this will open the Info Panel.
    Check the Access tab and make sure it is either allowing Any App or lists Messages, IMCore and those in this pic.
    Although it is know that the Mac has to list the Serial Number it is not clear if other info is needed.
    It is possible that it also refers to your Public IP address in some way, this would seem unlikely as most people's ISP issued IP address is from a DHCP server - you basically keep the same IP as you are "Always On" between the router and the ISP but it can change.
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    com.apple.imessage.bag.plist contains which server at iMessages you connect to.
    I would try deleting (drag to Trash) the second of these and then restarting Messages.
    If that does not work Quit Messages and delete the AuthToken for your Apple ID (if the AuthToken appeared to be allowing access above.)
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    8:03 pm      Sunday; September 22, 2013
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.4)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
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  • FaceTime stopped working around easter on all of my mac stuff how do I fix this?

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    Make sure you are fully updated according to http://support.apple.com/kb/TS5419

  • Facetime stopped working. Help?!

    Out of no where facetime stopped working on my iphone 4. Ive tried resetting/restarting my phone as well as the router! I feel like an idiot for not being able to figure this out! Anyone have any ideas as to how to fx this?!

    There are a few other threads with people having identical issues.    It might be an Apple problem - just wait it out a bit to see if it resolves itself.

  • Suddenly my imessage and facetime stop working both for iphone4 and ipad, i tried possible online solutions but it didn't work. Message such as "could not connect, check your network connection" etc... Help please am getting frustrated here....

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    Have you tried re-booting your WiFi router ?  It may seem OK on your PC, but a re-boot may help.

  • TS3367 FaceTime stopped working

    I'm running iOS 6 on an ipad3 my FaceTime stopped working. I can turn it on and off in settings but when I open the app it wants me to turn FaceTime on but won't allow me to do so. When I have it turned on in setting or off this continues to happen. I've been using FaceTime up until I upgraded to iOS 6.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • How do you call someone on your iphone on facetime to an ipod 4th generation?

    How do you call someone on your iphone on facetime to an ipod 4th generation?

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

  • Facetime stopped working on mac. says "failed".  works fine on phone and new mini.  Any ideas.  already went thru all the troubleshooting. added a unique email address to the mac.  just keeps failing. ????

    facetime stopped working on mad.  says "failed".  works fine on phone and new mini.  tried all the troubleshooting, added a unique email to the mac facetime, nothing seems to work.  just keeps saying "facetime failed".  any ideas???

    I Got the same problem. When you change the output to internal speakers again facetime works again in the mac.
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  • My New iPod nano 6g, just stop working the screen is freezd in the menu? Pleace HELP!!!

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    try resetting. Hold down volume down and sleep/wake button until you see apple logo.
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