Facetime stopped working on mac. says "failed". works fine on phone and new mini. Any ideas. already went thru all the troubleshooting. added a unique email address to the mac. just keeps failing. ????

facetime stopped working on mad. says "failed". works fine on phone and new mini. tried all the troubleshooting, added a unique email to the mac facetime, nothing seems to work. just keeps saying "facetime failed". any ideas???

I Got the same problem. When you change the output to internal speakers again facetime works again in the mac.
I think it may be some kind of incompatibility with the current driver. I used in the past the old tascam Us-122 and worked well but its driver don't work more for the mountain lion system so i bought this newest one.
When i used the old one I could use the volume keys on the mac keyboard to control output volume; now with the us-322 when hearing music you can control volume just from the tascam.

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FaceTime was working fine, now it doesn't. Any ideas?

I have tried everything I've found in troubleshooting but I just get a 'lost connection' and family trying to contact me get nothing. This just happened two days ago and I would love a fix so I can chat with my grand kids again.

Try reboot ...press home and power button same time until apple logo come up and release it then try open facetime

Suddenly my imessage and facetime stop working both for iphone4 and ipad, i tried possible online solutions but it didn't work. Message such as "could not connect, check your network connection" etc... Help please am getting frustrated here....

Suddenly my imessage and facetime stop working both for iphone4 and ipad, i tried possible online solutions but it didn't work. Message such as "could not connect, check your network connection" etc... Help please am getting frustrated here....

Have you tried re-booting your WiFi router ? It may seem OK on your PC, but a re-boot may help.

Good Morning, I am having issue downloading ebook. Getting message "Adobe digital edition 4.0 has stopped working" with problem event name : APPCRASH. Any ideas how to fix this?

Good Morning, I am having issue downloading ebook. Getting message "Adobe digital edition 4.0 has stopped working" with problem event name : APPCRASH. Any ideas how to fix this?

Do you have the most current dirver for the printer?

HT201077 When my wife creates a Shared stream on her account it says it came from me with her Account. She is logged into her own separate Apple ID on both her phone and iPad. Any ideas how to separate?

When my wife creates a Shared stream on her account it says it came from me with her Account. She is logged into her own separate Apple ID on both her phone and iPad. Any ideas how to separate?

There are a lot of posts in the forums today with people having problems with iMessage. There was also a published outage yesterday, so it's possible there are still some issues that may be impacting you both.
I would just wait it out - I'm sure it will be sorted out soon.

HT4157 All my texts on my iphone stopped working when I synced my new mini ipad with the same ID as my iphone. ATT said was that was the reasons my texts failed. How do I give my mini ipad a new apple ID and still be able to sync the iphone and iPad?

My texts all failed when I synced my iphone 4S to my new mini ipad with cellular. ATT said I needed to create a separate ID for the mini ipad in order for texting to work. Will separate apple IDs still enable me to sync my iphone to my mini ipad?

Go to Settings>Mail, etc.>iCloud and delete the account. Then add in a new account with the details you want.

The flash on my iPod touch 5 worked fine until I upgraded to iOS 7. I have made all the updates to 7.0.2, but none have addressed fixing the flash. When is Apple going to issue an update that will include fixing this problem?

I've seen several discussions on the camera flash for iPhone and iPod Touch 5 wherein the flash doesn't work or is out of sync. Mine was fine until I upgraded to iOS 7. Despite being current with the new updates, there has been nothing to fix the flash.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

Firefox previously worked fine but after installing new version does not open. Opens in the same day that I install it but not after restarting computer.

I just installed the new version of firefox. My firefox worked fine with the previous version. But the new version only works on the day I install it but the next time i start my computer it does not work. It does not open after clicking the icon. I even uninstalled it and then reinstalled it but again the same thing happened. I have no idea about plug ins etc. but I did not install any new ones.

This is a very interesting issue. Let's start with trying [[safe mode]], [[managing profiles|new profile]], and [http://firefox.com/all-older.html installing an older version] - if one of these works, please don't do the rest and reply here.

IMac 27" flashes to white on startup, chimes, then goes to a black screen. It works fine on an external monitor. Any ideas how I can fix this?

I've got a late 2009 iMac 27". When I start it up, it chimes and makes all the normal sounds. The screen flashes white for 2 seconds, then goes black. The iMac starts up (if I use an external monitor, it works fine) but the screen remains black.
Weirdly, if I start it up on Bootcamp as a Windows machine, it flashes white, then flashes briefly a few seconds later on the Windows logo, then goes to black.
I've reformatted the hard drive and performed a clean install of Lion. I've got some Apple knowledge, so I've taken the front bezel off and checked for loose connections. Everything appears fine. All 4 diagnostic lights are on on the logic board.
I'm stumped. I don't want to splash out on a new LCD screen if it's the inverter or something else that's the problem
Any ideas welcome!

Ah. I'm not able to run the hardware test because it only works on the main screen. There's no obvious way to switch to an external monitor when AHT is running, which is ridiculous if the hardware fault concerns the screen! The problem isn't with the backlight - there is no dimmed image on the screen, it is just off.
I'll just have to use it with an external monitor, I guess - which defeats the purpose of buying an iMac!
Thanks for your help, though.

TS2771 why are we hearing only background sounds when using earbuds? works fine on ipod dock but not when earbud plug is pushed all the way in, it works when just barely pushed in. please someone tell me it is a "cheap" fix. :)

Just wanna know if anybody knows what might be wrong??? earbuds work but sounds like background music only when plug is in all the way. just barely in and it sounds normal. also works fine on the dock.
any input will be appreciated. the teenager is having a spasm.

The headphones work with other devices it would appear the the headphone jack is bad and needs to be replaced.
A third-party place is a lot less expensive than Apple. Here is one:
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Apple - Support - iPod - Repair pricing

Firefox sync worked fine until I upgraded Firefox to version 5.0.1, then all my bookmarks added since I started use Firefox sync dissapeared

Since I upgraded to Firefox 5.0.1 all bookmarks I added since I started use Firefox Sync dissapeared, only old bookmarks remain. Before upgrade syncing worked fine.

Install the following Add-on until Google releases a new version of their toolbar that is compatible with Firefox 5. Google needs to test their toolbar with Firefox 5 and change one line in their code to make it compatilbe. Most Add-ons that worked with Firefox 4 should still work with Firefox 5, but the developers need to update a line in their Add-on's code to indicate with which versions of Firefox the Add-on is compatible. The following Add-on adds a "Compatibility" button in your Add-ons > Extensions that you may need to click after installing it and restarting Firefox.
*Add-on Compatibility Reporter: https://addons.mozilla.org/en-US/firefox/addon/15003

TS3276 I have an iMac and a Mac Book Pro. Downloaded Mountain Lion on to both. All seemed to be going well until I checked Mail. Could not send a message. Went thru all the steps to make sure that my ISP info was correct. Didnt work. Took to ISP and did n

I have an iMac and a Macbook Pro. Downloaded Mountain Lion. Could no longer send mail messages. Checked my Mail preferences and they were correct. Icalled my ISP and they tried to help make it work by setting some new preferences Did not work. Took Mac Book Pro into ISP to see if they could remedy the problem. They could not. Still cannot send messages. The only thing I did from when mail could send mail and when it could not was to download Mountain Lion on to both computers. Help!

Just realised that with the SSL checked in the smtp set up, password authorisation is required and is put in the box immediately under the SSL checkbox, which is under the port(s) being used. Can now send mail:)

Running Safari 6.0.3 When trying to print files using Adobe Reader 11.0.02, print preview screen is all black. If files are attached to an email, receiver can't open it. It does work OK in Firefox 19.0.2 Any ideas?

Running Safari 6.0.3 When trying to print files using Adobe Reader 11.0.02, print preview screen is all black. If files are attached to an email, receiver can't open it. It does work OK in Firefox 19.0.2 Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

My classic has come up with a sreen which 5 lins of text (in large font) Line 1 says 5 in 1 line 2 sdrampass L3 chksum any ideas I've tried the MENU CENTRE BUTTON with no joy HELP

My classic has come up with a screen which has 5 lines of text (in large font) Line 1 says 5 in 1 Line 2 sdrampass L3 chksum Any ideas ? I've tried the MENU + CENTRE BUTTON with no joy HELP

Hi starbugdriver,
I recommend trying the iPod classic troubleshooting assistant here:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
Have a good one!
- Ari

FaceTime was working fine then stopped. Wants me to sign in but fails to activate. I rebooted my IPad but that didn't help.

FaceTime was working fine then stopped. Wants me to sign in but fails to activate. I rebooted my IPad but that didn't help.

Hi jrthomus,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with Facetime on your iPad:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Your iPhone telephone number is linked to your Apple ID when you sign in to FaceTime or iMessage. This allows you to use your iPhone number with FaceTime and iMessage on other iOS devices.
This feature isn't available on iPod touch (3rd generation) and iPad (1st generation).
This feature is available with OS X Mountain Lion v10.8.2 or later.
You can sign in to your Apple ID on an iPhone by tapping Settings > FaceTimeand Settings > Messages > Send & Receive.On iOS devices, find out which addresses are enabled with FaceTime and iMessage by tapping:
Settings > Messages > Send & Receive > You can be reached by iMessage at:
Settings > FaceTime > You can be reached by FaceTime at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iPhone automatically registers your phone number for use with FaceTime and iMessage during activation.
To use FaceTime with your Apple ID, navigate to Settings > FaceTime and tap "Use your Apple ID for FaceTime."
To use iMessage with your Apple ID, navigate to Settings > Messages > Receive At and tap "Use your Apple ID for iMessage."
When you enable FaceTime or iMessage with an iPad or iPod touch, you will need to enter a valid Apple ID and password. Other users will be able to contact you on FaceTime and iMessage using this email address.
iOS: Troubleshooting FaceTime
http://support.apple.com/kb/ts3367
I hope this information helps ....
- Judy

Facetime stopped working on mac. says "failed". works fine on phone and new mini. Any ideas. already went thru all the troubleshooting. added a unique email address to the mac. just keeps failing. ????

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