My fcp purchase does not show up as a purchased app

I purchased FCP X on my laptop and I want to download it to my desktop. I was thinking that this was ok license wise but I do not see it in my purchased apps page?
I downloaded a trial thinking I would enter the serial# but I can not find this either.
Please help if you can
Henry

I have the same problem and I can tell you straight up, there is absolutely no way I purchased this under a different apple ID.  I purchased it in July 2012, and my previous ID was a work e-mail address that was inactive and changed since early 2010.  I joined the oh so fruitful Mobile Me program and have had the same me.com address and ID since then.   Since my purchase I have always updated FCP X from the App Store under the same login, the only one I have had for almost 4 years. 
But something is definitely up.  Like the above, I have no hidden apps to click on any account page.   When I go to July '12 in Purchase history, it does not show up.  (Purchase history btw is incredibly sluggish to navigate pages and browe, for no good reason I can think of.  Really bad.)
I'm wondering if this has to do with 10.1 being out and my not having Maverick.  I'm trying to reinstall to 10.0.9 but they seem to have made that process as obscured and byzantine as possible. 
I wouldn't put it past Apple to have somehow placed my FCPX purchase under some remnant of my old account & ID. Apple had somehow created two accounts for me when I was simply trying to change my old one.  The ordeal to straighten it out was ridiculous;  I went through all bloody heck trying to get everything switched over to my new ID, and logins for certain iTunes related things were still accessible only under a by-then defunct email address ID - meaning I couldn't change anything with this account.  Even more of a delightful surprise, I couldn't have anything changed for those account settings, because it requred an Email confirmation - and I couldn't enter my current E-mail address because "another account already has that address."   Yes, idiots, my account has it.  Hair pulling stuff. 
Anyway, back to present issue, I uninstalled my FCPx before finding it was not listed amongst my purchases - again, as it used to be with everything else there now.   Foolish perhaps, except probably not because performance issues were making it unusable and I had tried just about everything else possible including the full array of Pro Maintenance Tools and Onyx procedures. 
So I used Time Machine to grab an old copy.  Clicking it seems to have reinstalled it, but there was no re-installl wizard or anything, so I'm wondering if it means I have everything I need? 
Also wondering how to get Final Cut back in my purchases where I can update in the future. 
Thanks Apple.  Another job so well done, I'm practically burnt to a crisp.

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