My Firefox has been "captured" by an anti virus company offering to sell me a product fix the problem. I'm not allowed a firefox connection.
Is there a "fixing" feature at Firefox to eliminate this virus?
Do a malware check with a few malware scan programs.<br />
You need to use all programs because each detects different malware.<br />
Make sure that you update each program to get the latest version of the database before doing a scan.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
If you can't fix it with the above listed scanners then you need to ask advise on one of the forums that specialize in malware removal mentioned in the <i>Popups_not_blocked</i> article.
Similar Messages
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I am now unable to print pdf documents. The message on screen says I have not selected any pages to print, even though the bullet point saying 'All' pages has been clicked. I have recently upgraded to adobe reader XI, could that be the problem? I also cannot sign in to Adobe Export pdf now either. It says 'error occured while signing in'!
Open Adobe Reader | Edit | Preferences | Documents: change View Documents in PDF/A Mode to Never.
Regarding the ExportPDF problem, please start a new topic in the ExportPDF forum. -
I have an iphone 4s unlocked with att prepaid plan (non-contract), everything was working perfect BUT since i update to IOS6 i can not send MMS to anybody has Android, i went to att technical center they said only apple store can fix the problem, i went to Apple store MANY times they could not fix it, so they gave me a new iphone 4s and they said they fixed it but they did not,iam so mad that's not fair, can somebody help me please.
The nice thing about owning this overpriced POS is that Apple not only doesn't support it, but also doesn't want to hear about anything negative regarding it. So I spoke to the so-called "support" people at Apple who successfully screwed up my contacts beyond repair. I got a nice email from Apple asking me to rate the support I got. I was actually civil and described the issue tactfully. What do I get in return? Nothing. Not a damned thing!! You're luck you've got me by the short hairs on a 2 year contract but I'm still tempted to throw this POS through the front window of the nearest Apple store!! Not only will I be replacing this phone with a competitive product but I won't be buying anymore Apple crap. I guess when you con 27 million people into believing your rhetoric and sales lies, you don't have to care whether some customers get screwed or not. I'll be going back to Verizon and threatening legal action if they don't take this electronic dung heap back but I'm sure the teams of lawyers Apple and Verizon have on staff have insured that I have no rights in this matter and you're free to screw me anytime you please. Sad. I used to love Apple as a company and your products. Now you're just another Microsoft with more trendy looking junk. I've had it with you. If any of your executives are brave enough to talk to me, please contact me at your convenience.
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Personal hotspot has dissappeared from setting, I tried resetting my network setting but that didn't fix the problem
Have you tried to erase your drive and reinstall the OS - you should use recoery (hold Command + R keys while restarting). Since the items in the menu bar are part of the system, a clean reinstall of the system should take care of it.
As it is dangerous to post private information in a public forum, I will ask the hosts to remove it.
FWIW, we are all other users here - you are not addressing Apple. -
My "other" storage has balloobned to 6g and now my iPhone will not sync. I ought more ICloud space to compensate, but that did not remove the "other" storage and I am still unable to back up, even to my PC.
I've never encountered this problem before and I've been an iPhone customer for years.
Someone mentioned restoring my iPhone, but I'm worried I'll lose a lot of info as I cannot find my past backups.
Ideas?
Thanks!First - try deleting some Messages if you don't regularly clean them out. In my experience, eliminating that first often reduces the "Other" situation enough where your iCloud backups will start working again. Your backup file is probably enormous which is causing this problem with Notes.
If that doesn't work come on back and everyone will help you work on this. -
My hotmail email account has been hacked into. I've changed my email password and hope this fixes the problem. Will my iMac system software now be infected and if so what should I do about it? Everything appears to be working ok. Is there a free to use software package available on the web, totally secure and reliable, which can scan my iMac for viruses and fix them if any are found.
Unless you have installed anything, you are fine.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
Bear in mind that from April to December 2011 there were only 58 attempted security threats to the Mac - a mere fraction compared to Windows malware:
http://www.f-secure.com/weblog/archives/00002300.html
(I have ClamXav set to scan incoming emails, but nothing else.) -
Latest update of Firefox is REALLY slow. Is it just all the extra functionality that has been added or is there a button I need to press to make it the same speed as it use to be? I'll have to start usin safari again as this isn't funny anymore
Can i retro grade back to the last version?uninstalled firefox ....deleted all files still remaining under mozilla firefox directory in program files ... to avoid having to reprogram all my settings, reisntall all addons as well .. I did not remove anything from mozilla firefox that is stored in either appdata or under the windows users directory (if any)
... the as suggested reinstalled the latest version of the firefox browser using the link you provided in the email ..; tested and several issues still remain present and unresolved ....
so please this is urgent or I will have to jump browsers and start using chrome .. because we work 14 hours a day 6 (sometimes 7) days a week, to get ready for the launch of our newest venture and we cannot lose that much days on browser related issues ... so please instead of putting me through week long step process .. of do this .. do that .. can you please actually look into the issue from your end .. I use firefox for so many, many years thta I deserve this kind of support .. thnx Robert -
My phone has been smashed I need to get records of all my iMessages and texts from the last month. How do I get these?
Do you have a backup of your iPhone which contains these messages?
If so, you can restore a new iPhone from that backup during setup.
If not, the messages are gone. -
I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message. -
I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?
Contact itunes support.
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My laptop has been stole. I have bought a new one but I can't download the files (homemovies, articles, presentations) from my ipad to the new laptop so I can share with my daughters in their mini ipads. Any ideas?
I am working with Windows 8See Recover your iTunes library from your iPod or iOS device.
tt2 -
How do I find music that has been uploaded to iTunes from a purchased CD and iTunes is “unable to find the original file?” I no longer have the CD. I have tried all the usual methods of looking in my iTunes library and through Find. No Luck.
Backup drive?
Subscribe to iTunes Match?
If neither of the above and you don't have the CD and can't find your tracks on the computer then they you're stuck. A file recovery utility will cost $100, plus another $100 for an external drive to which to resue the files, and may not even work. You can buy a lot of CDs for $200. -
getting the error message"your apple ID has been disabled" . I reset my ID password last night and am still having the same issue.
If you are still unable to access your account after resetting your password, you will need to contact iTunes Store Customer Support via http://www.apple.com/support/itunes/contact/
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My ipod nano isn't syncing when I try and change the setting in manually, but is however syncing when I launch the itunes by plugging it in. I'm wondering if anyone has had this issue and/or had been able to fix the problem?
Do you have any better luck with that if you update to iTunes 10.6.1.7?
From the notes for the release:
iTunes 10.6.1 provides a number of improvements, including:
• Fixes several issues that may cause iTunes to unexpectedly quit while playing videos, changing artwork size in Grid view and syncing photos to devices.
• Addresses an issue where some iTunes interface elements are incorrectly described by VoiceOver and WindowEyes.
• Fixes a problem where iTunes may become unresponsive while syncing iPod nano or iPod shuffle.
• Resolves an ordering problem while browsing TV episodes in your iTunes library on Apple TV.
http://www.apple.com/itunes/download/ -
my ipod touch has been disabled and needs to be plugged into itunes to reset it. However, the computer it was last synched with has broken and I don't know what to do!
You need to place the device in recovery mode.
Instructions here > iOS: Unable to update or restore
"If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present"
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