My free trial download of photoshop elements won't open because of missing elements. I've already installed twice. What can I do?

I downloaded the free trial of Adobe Photoshop Elements 12 and now it won't open because it says there are "...missing files. Please reinstall."  I've already downloaded it twice and it still didn't fix it. Is there anything I can do to fix it? TIA.

SkylaNicole what is the specific error which you are receiving when trying to open Photoshop Elements?

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