My Guard video security e-mail problem

Hello
can anyone help me to set up the e-mail function on the my guard security application?
I have entered my smtp server address and username correctly, but when I test the settings I get the error message "couldn't connect to server, error 10053"
I'm not sure if it is my e-mail server or the my guard software that is the problem. I have tried it with the firewall off but this makes no difference.
thanks!

thanks for sharing that with us! enjoy your StarCam!

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Real Mail Problems On Lumia 1520

Just got my first Windows phone, because I have always used Windows... remember 3.1? I have used Androids and iPhones - but never great fit for work AND home use. So, there is enough software available on tablets to start making them a real business tool. But who wants to carry around a tablet and a phone? I am sorry, I move around and work in a lot of different businesses, so a backpack or a messenger bag just is not an option. So I look at and play with a demo Nokia Lumia 1520 - wow - looks great, pretty light, pretty thin, beautiful screen, responsive, Office - hey, maybe I do not need a tablet and a phone after all!! The keyboard is a really nice size and if Microsoft proportions it better in 8.1 it would ROCK. I can actually fill out forms and do some real work on this. Not to mention a lot of the new features of 8.1 - this looked like a real keeper. Researched and it has some nice reviews. All of the reviews I have read were pretty positive - no major problems mentioned.
Bought it. Brought it home and started to set it up. I have never had a problem setting up my work e-mail on any android or iPhone I have ever used. I work for a non-profit which by law has to have a secure mail system. Like I said, I have never had a problem setting up mail before on any android or iPhone. But it is a "no go" with the Nokia 1520. This became over 8 hours of reasearch and talking to Microsoft Support. Guess what - because the 1520 has an SD card capability and cannot encrypt the SD card, the phone cannot be used with Exchange Mail if it requires security settings. Remember, by law my mail has to be secure. So when I try to use my e-mail I get the message "...requires that certain security policies be enforced before you can sync your information. Contact a support person or your service provider. Last tried x minutes ago with error code 85010013"
My phone calls to my office phone are digitized and sent to me through secure e-mail. Opps - no longer get phone messages easily. Cannot get work e-mail unless I bring a computer, another phone, a tablet, or go back to my office between travels. That size advantage has just disappeared. The phone is not a brick, but it is close to it. I think that Nokia should put a warning on their web site, along with Microsoft and ATT, that "THIS PHONE MAY NOT BE ABLE TO SYNC WITH ALL EMAIL ACCOUNTS"
OK - 1520 uses Microsoft OS, mail uses Microsoft Exchange, and they cannot work together. This problem has been known for quite some time now. No patch. No solution. Microsoft is aware of the problem. When I asked if they were working on a solution the reply was do not count on it - they may or may not be - they do not announce patches. So for a $600 phone(I got 32gb) would you take a chance that maybe sometime down the road that phone MIGHT be able to access secure mail? Do they expect to sell this phone to a lot of business clients with corporate e-mail accounts? To be honest - I see this as being a No Brainer. Obviously, ATT, Nokia, and Microsoft have... What a waste for what would otherwise be a great phone!

+1
I'm having the EXACT same problem.

Need Some Brain Storming Help WIth a Long Distance Mail Problem

I would really appreciate anyones input on this...
Here's the situation. I'm trying to solve a mail problem for my somewhat elderly Mother. The biggest problem is that she is 3800 miles away from me and nowhere near any sort of help or tech support (Rural Alaska) so I'm trying to sort this out over the phone.
Anyway, she somehow screwed up her mail. All of a sudden the mail she sends comes from MY account! It shows up in my mailbox as having been sent by me. She is using an iBook G4 that I gave her a year or so ago and I suppose it's possible that somehow my mail account was on there somewhere (?). It's like she accidentally switched users or something.
I have sent her Email to her normal .Mac email address and it does indeed show up in her mailbox when I check the web mail. She is running Tiger and I'm running Leopard.
I just can't for the life of me figure out what she would have done and I'm hoping that someone might have an idea. She says that the font sizes all changed as well which leads me to believe that she is indeed using my old settings and mail account.
Once again, any help really appreciated. I'm heading out of town for a week and she really depends on her email. I'm trying desperately to get this solved before I leave. Thanks!

It looks like Mail has reset its preferences, including the account settings. What follows is a more thorough explanation that should allow you to determine whether that’s really what happened and what your options would be in that case. I’ll provide the full instructions I usually provide to solve this problem when having direct access to the computer, even though you may find some of them not practical or unnecessary.
Under some circumstances (e.g. lack of available disk space, filesystem corruption, repeated crashes), Mail may discard the current ~/Library/Preferences/com.apple.mail.plist preferences file and create a new one. This file is where all the account settings are stored. As a result, all the non-.Mac account settings are lost. If you have a .Mac account, however, that account would appear to have been preserved because Mail would set it up automatically using the System Preferences > .Mac settings — but may result in a different .Mac account being automatically set up if for some reason the System Preferences > .Mac settings differ from what until then were the Mail account settings...
What’s the capacity and space available on the startup disk? Take a look at the comments about disk space in the following article, in case they apply to this case:
Problems from insufficient RAM and free hard disk space
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what’s it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), quit Mail if it’s running, and make a backup copy of the ~/Library/Mail folder (e.g. by dragging it to the Desktop while holding the Option (Alt) key down), just in case something else goes wrong while trying to solve the problem. This folder is where all your mail is stored.
There are at least three ways to restore the account settings:
(1) Restore ~/Library/Preferences/com.apple.mail.plist from a backup if you have one. Mail shouldn’t be running while you do this.
(2) Set up your mail accounts again (you may want to quit Mail and trash the new com.apple.mail.plist first to start over). If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done. You’ll also have to re-configure some of the Mail > Preferences settings. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
(3) Mail may have renamed the old preferences file to com.apple.mail.plist.saved. If that’s the case, you may try trashing the new com.apple.mail.plist and renaming the old com.apple.mail.plist.saved back to com.apple.mail.plist. Again, be sure Mail isn’t running while doing this. Given the circumstances, there exists the possibility that com.apple.mail.plist.saved became corrupt, but that often is not the case and the settings can usually be restored by just renaming the file back to com.apple.mail.plist.
As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

How can i secure the mail application against my friends

Hi, how can i secure the mail application against my friends, when they use the ipad for surfing ?
I want to block the mailapplication with the number code, the ipad already provides for some app´s, but for mail, it doesnt work :-(

thank you for the answer, i cant understand, why apple wont make this possible for the build in apps. For some it is working (Safari, Appstore, etc.... ) but for mail not. Why ? This cant be a technical problem.....
how solve other people this problem, when their ipad is walking around the table for surfing ?

Dont know security answers or security e-mail address

So i am trying to use my apple id on my apple tv(netflix), ipad, iphone, imac but everytime i try to log on and use or buy something it asks me for my secuirty answers which i have no clue what are and i also have no clue what the security e-mail address is, it is none of my old ones and not a old email from a family member. What can i do to reset the questions and/or email and begin using the app store or logging in on my devices?

Welcome to the Apple community Sindri.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

Hi i got a new airport express for christmas and i set it up as per instructions ,i even give a static ip and wpa2 security ..the problem is is when i come to want to use it it says its not on my network and a orange triangle shows .when i reboot it works

hi i got a new airport express for christmas and i set it up as per instructions ,i even give a static ip and wpa2 security ..the problem is is when i come to want to use it it says its not on my network and a orange triangle shows .when i reboot it works..then if i leave it a while and try iy agian its disapeared of my network...i have a bt hub 3 ....any help please ..im not sure if itsa faulty express

I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen.

Upgrade install to 10.5 Mail problems solution

Ok, I am posting this after 2 days of research why Mail behaves crazily after I installed 10.5 via update. I tried archive and install as well with same Mail problems resulting.
Now maybe this wont work for everybody, but it solved all my problems like a charm resulting in Mail working perfectly now.
After one whole annoying day behind the forums I just thought I should post it.
The basic problem was that my Mail didn't want to receive messages while the progress bars were just spinning infinite. Quitting Mail had to be done via Force Quite to stop it.
First thing i noticed was that if I open "*Previous recipients*" panel I get the everlasting spinning beach ball.
So I gathered that there must be some problem in the communication between Mail and Address Book. I backuped the Address Book database and deleted everything I could find connected with Address Book.
Next step was going to Mail folder in my User Library where I deleted all mailboxes .plists and mails because I had some messages I couldn't delete in Mail app. I also deleted other .plist files.
Then I reinstalled Address Book via additional install and rebooted the machine.
Address Book now contained no addresses. I opened Mail, and bingo everything started working, opening "previous recipients" showed 0 contacts and I starter using Mail without problems.
To finish the thing, just backup Address Book ad voila.
Now, maybe that won't sort out everybody's problem, but it sure did mine. And I had all Mail problems described on this forum while sing Mail.
Good luck fixing this highly annoying Leopard feature!

Hi,
Same thing here. All printers gone. Archive & Install 10.5 on a 2.33Ghz MBP. Cannot find my network printers. Tried everything I can think of. When I boot from my external drive (10.4.9) everything works great. Leopard also ate my company VPN and won't give it back. Any help would be welcome.

Many syncing and e-mail problems.

Hi folks, lots of syncing and e-mail problems here:
Syncing: My phone won't sync iCal (it tells me my phone is disconnected), my safari bookmarks or my email accounts. I've been through the threads here, tried resetting iSync, tried deleting calendars and resetting to 10 days instead of 30 -- still no luck. For e-mail, initially iTunes saw the e-mail accounts but did not sync theml. I tried the one-time advance settings and now it's not even seeing the accounts and still not syncing them. and for Safari, no luck with the bookmarks at all even thought the check-box is checked.
Also, the iPhone won't receive e-mail from any of my POP accounts, even the one I set by hand (because none of the settings synced.) I used the same settings that I have on my desktop, but no luck. I use RoadRunner, so I know I can't send off it. But I went to the genius bar today and they told me to just leave the SMTP server field blank and I should be able to receive, but all I get on wi-fi and edge is a message that says, "Cannot Get Mail, the connection to the server "pop-xxxxxx etc" failed." even on my home netowrk, with five bars, it can't seem to connect. (btw, it does seem to be working properly on my .Mac account, but I don't use that account for most of my correspondence.)
As far as the sync problems, the genius bar told me to reinstall iTunes, which I did with the new update that just came out this evening. Still no luck.
any thoughts? bum phone? some setting I'm not catching? any help would be appreciated.
Dave
Quad G5 Mac OS X (10.4.2)

You will find the iPhone will freak out over any kind of perceived data corruption. Calendars seem to the worst for this (windows or mac)
Test in a new user and try sending info in each direction. If it works - then your phone works fine.
Other users have reported having to basically copy the contents of their calendars into a sticky or text edit window. delete the calendars and create brand new ones. they then just transfer the data back.

How to customize initial secure e-mail notification message

Can we customize the initial secure e-mail notification message with a company logo or any kind of text?
The one that says:
You have received a secure message
Read your secure message by opening the attachment, securedoc.html. You will be prompted to open (view) the file or save (download) it to your computer. For best results, save the file first, then open it in a Web browser. To access from a mobile device, forward this message to [email protected] to receive a mobile login URL.
If you have concerns about the validity of this message, contact the sender directly.
First time users - will need to register after opening the attachment.
Help - https://res.cisco.com/websafe/help?topic=RegEnvelope
About Cisco Registered Email Service - https://res.cisco.com/websafe/about
Basically we want to put our company logo to the top of this message. We already have our company logo added in CRES that shows up when you open the securedoc.html file.
Thanks!

Nevermind, I found it.
Mail Policies > Text Resources > Add Text Resource
Set the type as Encryption Notification Template (HTML), edit the HTML and then also add one with a type Encryption Notification Template (text), edit the text. Then go into the Security Services > IronPort E-Mail Encryption > modify the Encryption profile and choose the new Text Resources created above.
Under Text Resources I was also able to create custom bounce messages with variables that display all the relevant information regarding the bounce.

Is it possible to ask for consent for disclosure on secure e-mail?

We are in the financial industry, plagued by many obscure and mundane regulatory compliance restrictions. In order for us to send electronic documents out IronPort, the firm that handles our compliance states that the end user must consent to receiving this first, only electronically. A phone call is not enough.
So they want it so that our IronPort sends them an I Consent or a I do not Consent radio/button/link/ etc.. in an e-mail. If an only if they "Consent", that they be taken to a page to log in and decrypt that e-mail. For compliance purposes, we need to keep a record of those who consent to viewing disclosures and other documents electronically.
I was thinking of changing the wording on the initial e-mail "You have recieved a secure e-mail" to add the regulatory required language that states, by downloading and reviewing this message, you automatically concent to ..." , etc.. Then using read reciepts we would be able to see if they opened the message, they obviously agree.
Sounds good to me, but our compliance firm wants to see if we can do it the other way first. Can IronPort send a radio button or an I agree / I disagree button?

The ability to send a separate "Consent for Disclosure" email that proceeds the securedoc.html/secure envelope, is not possible. It's just not built into the system. You may want to file a feature request for that.
In the interim, you can do like you suggested. Like in the screenshot below, if you modify both the Encryption Envelope html/text body and use that instead of the System Default, then at least you can say you made a good attempt to satisfy that requirement.
Here are the basic instructions:
1. Mail Policies > text resources > Encryption Notification Template (HTML) and Encryption Notification Template (TEXT)
2. Add whatever "Consent for Disclosure" your company wants
3. Then go to "Security Services > Encryption Profile" and select the new text resource templates that you created.
4. You can make the font/text red and a larger font so that it stands out. You may want to even re-word the entire template as you see fit.
Good luck.
Let me know if you have questions.

E71 E-Mail Key and Related Mail Problems

Since my E71 was updated to the latest firmware (at a Nokia Service Center) around 6 months ago I have had a number of odd mail problems, which manifest themselves as follows:
After an initial boot everything with mail and messaging works fine as expected. However at least once or twice a day the phone switches unpredictably into an odd mode with the following symptoms:
1) E-Mail key stops responding to short or long presses.
2) New e-mails and sms messages which arrive do not appear on the home screen as usual, though they may (or may not) appear as small icons in the top right corner of the screen.
3) For new e-mails only the title/header is downloaded, whereas usually I have it set to automatically download the first 2 K of each message.
4) New messages still appear as 'unread' even after reading them. Manually setting them to 'read' works, but only after a long delay.
5) The flashing navigation key light which warns of new messages/mails gets stuck in flashing mode and will not stop until the phone is rebooted.
Problems 1-3 occur every time, and 4&5 occasionally, but all can only be cured by rebooting the phone, after which it works fine again - for a while.
Since I first saw this problem I have updated the firmware twice (it is currently on the latest version), but the problem persists. I wonder if anyone has seen this problem or has any idea how to fix it? It's a great irritation with an otherwise excellent phone, especially since it was all working fine when I first purchased it. Thanks for any comments or suggestions

For anyone who is interested, I've found the answer to my own question, though not the solution to my problem. After several days playing with mail settings I noticed that when Retrieval settings > E-mail to retrieve is set to 'Headers only' or ' Msgs & attachs', there is no problem. However, if it is set to 'Size limit' with a setting of say 2K or 5K (i.e. just enough to capture the first few important paragraphs of any message) then receipt of many types of formatted mails larger than the specified size causes the mail program to crash, and the OS to switch into the odd mode described in my earlier post.
This is particularly irritating since I travel frequently overseas in Asia where roaming GSM data use is expensive (and there are no caps or limits on roaming fees), and due to the nature of my work my e-mails typically come with long threads and large attachments. Therefore I am left with the choice between:
     A) Downloading mail headers only and waiting till I can find a WiFi connection to find out what the message actually says
     B) Downloading the whole message and paying many hundreds of dollars a month in data roaming fees
     C) Using the fixed mail size limit setting and accept that my mail program will crash several times a day and
          require the phone to be rebooted each time to restore normal functionality
Anyway, it seem this problem is clearly due a bug with the Nokia mail software in recent builds, since it worked fine with these exact same settings for the first year I had the phone, and repeated clean re-installs of the latest firmware do not fix the problem. Therefore, if any Nokia developers are monitoring this board you can add this to your bug list, and you know where to start looking for the bad bit of code.

Mail problems on Yosemite

Hi there,
Does anybody know if anything is going to be done regarding the mail problem on Yosemite?
this was a recurring on Maverics too...
Since i updated to Yosemite, mail does not work well on my iMac, i cannot get my mail... but i can send mail.
it does not seem to connect properly to my Pop account.
my mail does work well on my iPhone and other devices.
it was fine after the recent Yosemite update, and now it's back... and very frustrating,
is there anyone who can help ? or anyone at Apple that is going to fix it for once and for all ?
Thanks.

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Major mail problem

i have spent 22 hrs with Apple support on line about a mail problem. I have a new Macbook Pro and I want to know if after I format the hard drive for the 4th time, reinstall Mavericks can I generate a completely new Apple ID, and E-mail address, just abandoning the old ones. The same with I tunes just start over.

If you generate a new ID, any purchases you have made in the App Store or iTunes and any updates to the computer will not be accessible.

Element v.11 & 9 Photo mail problem with MS Outlook

Looking for a fix: Elements v.11 has a photo mail problem with Microsoft Outlook mail, even when Outlook is designated the defaul e-mail program in Windows internet.
Is there a fix?? Thanks.

I just posted the same problem and so I'll join this thread, hoping to see an answer to your question. By the way, this PSE11 feature worked fine for me with Outlook 2007, but stopped working when I upgraded to Outlook 365.

I can't receive security info mail

I can't receive security info mail from appleid. I have tried many times, but still failed ( I have checked my gmail for 10 times at least...).

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96914)

My Guard video security e-mail problem

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