My husband wiped out the library on his itunes account and replaced it with mine. Any ideas on how to get it back? Our laptop does not have his library either. only mine.

How exactly did this happen? Were you using separate iTunes libraries on separate user accounts on the laptop?
B-rock

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HT201272 Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes acc

Hi guys...I have just got a new computer and want to get my library back up and running on it. However I seem to be missing some of my iTunes music purchases. Any ideas on how to get them back? They show up on my ipad but not my actual itunes account.

Hello there, Capricious13.
There are great pointers in the following Knowledge Base article. Depending on where you see the content and where you want to get it to, this should guide you to putting it in the right place:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items)

Okay i had to install Itunes onto my new OS because window's Vista messed up on me and i can't get any of my old purchases back from my account such as music and movies any ideas on how to get them back (i do not have the folder that contains old items from the last itunes or anything from that OS because it had a virus and i just wanted windows 7)

Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD

I have tried to upgade to the latest version of i tunes and am unable to do so so. The problem being that i have lost the installation source for apple software update any ideas of how to get this back ?

i have tried to upgrade to the latest version of i tunes. I have been unable to do so as when it gets 2 thirds of the way through the installation a message appears saying that i have lost the installation source for apple software update any ideas of how to get this back and install itunes again?

A second generation iPod touch can't be updated past 4.2.1.
(86969)

I've lost access to all my backups on my time capsule (18mnths.)I believe they are still on the capsule (97g)...any Ideas on how to get them back?

I've lost access to all my backups on my time capsule (18mnths.)I believe they are still on the capsule (97g)...any Ideas on how to get them back?

Thanks for the info.
Your "profile" is the information in your original post that tells us that you are using OS X (10.6.8).
We will assume that you are using OS X (10.6.8). If you are not sure what OS X you are using.....
Click the Apple icon in the upper left corner of the screen
Click About This Mac
Post back with the OS X Version number that you see there
In the meantime, please right-click on the Time Machine clock icon on the dock at the bottom of the screen and then click Browse Other Time Machine Disks. Select the other disk if it appears. See if your old backups are there.

After downloading os5.0 ,none of my contacts reloaded from the backup. Any idea's how to get them back.

After downloading OS 5.0, none of my contacts reloaded from the backup. Any idea how to get them back?

I am having the same problem.....13 years of my HUSBAND'S business contacts are gone. Let me know if you figure this out!

My contacts are deleted after the upgrade, any ideas on how to get them back

I upgrade my iphone with the new software, 5.0, and all of my contacts are gone. Everything else is still here. Any ideas?

I am having the same problem.....13 years of my HUSBAND'S business contacts are gone. Let me know if you figure this out!

HT1600 After updating my Apple TV software this morning, I now have no sound. It is hooked up to play through my television speakers. Any ideas on how to get sound back? It was working fine before the update.

I have tried re-booting Apple TV as well as the television, etc.

Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.
Also make sure that you have correctly mapped the input port on your sound system to the output, if you are unsure about how to do this, refer to the manual that came with your sound system.
Have you tried playing various content sources (i.e. podcasts, music, iTunes Store video, other video etc), do you have the same problem with all types of content? If you use optical you might also check that you can see a red light at the end of your optical audio cable. Is your optical audio cable plugged straight into your sound system, or does it go through a switch or other device?

The volume slide control on my 4s has disappeared when I watch videos and listen to music. Any suggestion on how to get it back? I've tried the recommendations in the manual

The volume slide control on my iPhone 4S has disappeared when I play videos, music and YouTube. I've tried the recommendations in manual, to no avail. Any suggestions?

Your phone still thinks it is plugged into the stereo. I don't remember how to solve this but perhaps you can search through the forum or maybe one of the members here will jump in on how to switch the playback to speakers.

My ipod home button has pushed in to far and now won't work, any suggestions in how to get it back up or should I take it to the apple store?

Most the photos/music/memos are memories I'd like to keep but if I took it into the store would they wipe it?

Try:
http://snapguide.com/guides/calibrate-your-home-button/?utm_expid=69945963-15
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- Make sure yo backup the iPod before.
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

HT201365 Hello, someone stole my sons IPhone today in his gym class. I have the find my iphone app on my phone BUT he is not a listed device. I went into his itunes account and downloaded the app under his account. Now I just need to figure out how to use

Hello, someone stole my sons IPhone today in his gym class. I have the "find my iphone app" on my phone BUT he is not a listed device. I went into his itunes account and downloaded the "find my iphone app" app under his account. When I try to log into "find my iphone" under his name on my device I get an error msg involving icloud......he is MUCH better at this stuff then I am BUT he is in school and now I need to figure out how to use the "find my iphone app". PLEASE HELP

It doesn't matter whick account you use to download the app.
You have to sign into the app (or iCloud.com from a web browser on your computer) with his Apple ID & password.
Find My iPhone will only work if it was enabled in the iCloud settings on the device and it was powered on with a connection to the internet

I just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he cal

i just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he called screaming ..." please stop deleting ... they are coming off my phone!" so two things ... how can i get the contacts back ( i got up to j) AND is there a way to get them off just my phone

Unfortunately there's no way to get back the contacts you deleted unless he backed them up somewhere else. He'll just have to recreate them. This happened because you are both syncing contacts with a shared iCloud account. When you do this, the synced data is merged and any actions you take on one phone (such as deleting contacts) is also reflected on the other. To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores). To do this, on your phone go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the iPhone. After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The other phone will not be effected by this.) Next, set up a new iCloud account on your phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload your data to your new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the your husband's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them.

I accepted/installed an update for iMovie and it turns out that this version is not compatible with my graphics card. So now I can no longer open or use iMovie. Any ideas on how to get around this - how to revert to the previous version.

I accepted/installed an update for iMovie and it turns out that this version is not compatible with my graphics card. So now I can no longer open or use iMovie. Any ideas on how to get around this - how to revert to the previous version??

Look in your Applications folder. If your system behaved as expected, you should have an iMovie 9.0 folder in your Applications folder. Apple moved the old version there as even they suspected the new versions was a train wreck.

How do I transfer my MacBook Air to my wife so she can sync her iTunes account and other settings with her iPad Mini?

How do I transfer my MacBook Air to my wife so she can sync her iTunes account and other settings with her iPad Mini?

You can change the account shortname to whatever you wish to use.
As you can see from my example above. Once you click on the Create User button a new account will be created.
She will need to get her own Apple ID setup so when she starts with iTunes she can open her own iTunes account unless you both want to share the use of the same Apple ID. This can create a bit of confusion if you have your own iPads or iPhones or iPods. As you have discovered it's pretty much one iDevice with one Apple ID.
As for the iTunes library that becomes a more complicated issue.

I have purchased itunes match but the cloud will not load on my ipad 4.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?

On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

My husband wiped out the library on his itunes account and replaced it with mine. Any ideas on how to get it back? Our laptop does not have his library either. only mine.

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