My I-pod screen is cracked and my account says 'Repairs and Service Coverage: Active' does that mean I can get it fixed for free or replaced?
My I-pod screen is cracked and my account says 'Repairs and Service Coverage: Active' does that mean I can get it fixed for free or replaced? the ipod is very usefull to me as it keeps my three younger brothers entertained for a few minutes or hours and yes I understand that the Ipod is not indestructible but when in my pocket with two euro coins, it should not break when I sit down.
That kind of damage is accidental and is not covered by warranty. You can get the unit replaced for a flat fee:
Replace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post. Similar one at https://discussions.apple.com/thread/3925666
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/
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My iPod Touch power button is stuck and will not pop back up. My iPod Touch Repairs and Service Coverage is still active, Does that mean I can get a new iPod Touch?
Apple will most likely exchange it. The one you receive will be refurbished.
Basic troubleshooting steps
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The bottom part of the screen is like bright it looks all weird i cant see annything in that part my ipod still has the 1 year warranty do u guys think i can get it fix for free or would i have to pay?
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If you iPod is defective, within warranty and not abused, Apple will exchange it at no cost. -
My daughter has been missing for a week and has a serious medical condition. She has an iPhone 4S and when I log into find my iPhone it says online , location services off. Does that mean there is no way to track the phone? Please I'm willing to try anything to get my baby home. Thanks.
Without location services, there's no way the device can be tracked. It's location services that provide the device's location to any apps that need that info, including the Find My iPhone service. Sorry.
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If i download windows with bootcamp does that mean i can still use Macintosh and if so how
if i download windows with bootcamp does that mean i can still use Macintosh and if so how
Welcome to Apple Support Communities
If you installed Windows properly, you can still start in OS X and use it whenever you want. However, Boot Camp changes the startup partition to Windows, so you may note that you can't use Mac OS X.
There are two ways of starting in OS X:
1. Hold the Option (Alt) key while your computer is starting until you see all the bootable partitions in the screen, and choose your OS X partition.
2. Hold the X key while your computer is starting.
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What is the provisioning feature in the settings under, general>profile? It says something about "provisioning". What does that mean and what does it do?? (It's on my 5th generation iPod touch, black, iOS 6.1.3
A profile is used on iOS device to add specific settings and similar things to an iOS device. Tryically, they are added when the iOS devices is controlled by a company or school.
However, some apps install a profile. If your iPod is not controlled by a company or school then it seems an app added the profile. You can good the title if the profile and see if that gives any info. -
I just recently purchased an iphone 5s and today my speaker located at the rear end of my device is not sounding clearly, it sound muffed and blurry. Is there any way I could get a new one or get this fix for free?
Hi Jayliin,
Take it to the Apple Store where you purchased it from. It is still under warranty. They will replace it if necessary.
Cheers,
GB -
If in my Hardware section of System Information, when I select Thunderbolt and the reply is:
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does that mean the computer does not contain Thunderbolt or that no Device using Thunderbolt is attached and that the computer does have thunderbolt?
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I don't suppose there is any way to add Thunderbolt or USB 3.0 to prior generation Mac Products or get similar performance. -
If i have an ipod and an ipad,the ipad apps that i bought can i download them for free on ipod?, If i have an ipod and an ipad,the ipad apps that i bought can i download them for free on ipod?
Some apps are universal ( noted by the "+" symbol).
All others will only work on the ipad or iphone/ipod, not both. -
I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I purchased the display version of my Macbook Pro at a navy exchange. The woman working at the store did not know how to reset to factory so I took it home as was. I have been using it for about a month and the laptop had Pages and Keynote on it already. I just reset to factory settings and it now has neither. Is there a way to get these back for free? I think my computer purchase makes it eligible to have these apps for free but since I reset it they are gone.
Go to the App Store where you can purchase copies of the apps. You cannot get them for free. The ones installed belonged to the previous owner. You will need to purchase using your Apple ID.
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Hi, it's my first time to add an item in my cart and saved it but haven't checked it out yet. Does that mean that I will already be charged for the item?
No. Not until you check out.
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my on off button on my iPhone isn't working and it has been for several months but i went to the apple store today and the warranty was only 16 days over is it possible to get it fixed for free
If the genius at the Apple Store did not offer repair under warranty then NO
12 months is 12months asume you did not have AppleCare -
Or do I have to get a new phone in general?
Since the OP's original question was not answered why doesn't the OP call Apple and find out what you should do, i.e., if you bought the iPhone in the US you should still be able to return the iPhone for repair whether that repair was within the warranty provisions.
Once you find out what the cost is to repair, if applicable, you can then make a decision as to whether you should have it repaired or buy a phone which may be less expensive than repair. -
IPod touch top front of my screen says, "it Safe Mode". What does that mean?
Front of my screen says, "it Safe Mode". Now when I try to change my theme in Winterboard and respring it wont change anything. What do I do?!?!
Touch where it says "It Safe Mode". A Window should appear informing you about the Safe Mode. At the bottom, hit "Reboot" and wait.now your iPod will funtion as normal again.
If not, then go to Cydia and delete anything you just installed, as it may be the cause of the Safe Mode. Then try rebooting again the iPod.
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