My iMac G5 also won't burn or even accept discs, keeps spitting them out

It first stopped burning discs, and today it started throwing the DVDs and CDs back out.
When I originally called up within warranty (it ended at the end of last month), I was told something could be done as an exception (they apparently can't pick up my machine, as I don't have the expensive Applecare - why should I have to when I just want a system that works?).
I called back up when the department I needed was open, and told bluntly that nothing could be done, as did the next person I asked. Now I have a faulty computer, and my only choice is to find someway to get to Leighton Buzzard (an hour away in the car for me, I don't own a car as I bought this machine instead, a big mistake, it turns out).
My choices? Get to a repair centre, and that's it. I can't do that, how am I expected to lug an iMac G5 there on my own? One of my friends has a car but it would take time out of his and my days to get there and I doubt he'd be willing to go that far - plus I'm pretty broke, so can't afford to pay him much for the petrol (I'm a student at University trying to make ends meet).
By law, products such as these can reasonably be expected to last for upto six years, yet this didn't manage one. It was under warranty when I contacted you/Apple, and yet I'm treated as a second-rate customer because I didn't choose to take out an expensive warranty package on an item that's worth about two times the value of it. I've searched for replacement drives so I can fit one myself then bill Apple, but to no avail.
This service was offered in the past, and I know of people on forums that have had their iMacs fixed through the post before, why not me? Why isn't there a repair centre in Northampton?

Adamo which model G5 iMac do you have?
http://docs.info.apple.com/article.html?artnum=301724#301724 How to identify your iMac
Depending on your model G5 there may be a solution. See the following links specifically the last one:
SuperDrive Spits dvd's off the desk
CD drive spits out cds
CD falls out
If you decide to contact Apple again ask "politely" but firmly to be put through to "Customer Relations". Customor Relations has more authority over Customor Service Techs.
As for the distance of repair shops, suggest that you check out User Groups: United Kingdom to see if they can help you in finding an AASP closer to you.
Good Luck!

Similar Messages

  • My Mac won't read discs. Spits them out within seconds.

    Why would it just stop working? We hardly ever use it. It won't even take the Mac discs. Help!!

    Ok, I have already done all of these steps and nothing has helped!  Here's my related problem, any suggestions?
    My iMac won't even burn a single disc!  Everytime I insert a blank disc it spits it out telling me it's not blank and won't burn onto it.  I know the CDs are blank.  I tried 10 from a brand new stack!  I finally sent the playlist to my husband's PC (he has iTunes loaded) and he burned the CD fine using the same blank discs that my iMac kept spitting out.
    Today I tried to play a music CD.  It spit it out in seconds of me putting it in.  I can play it on my DVD player, my husband's computer, my entertainment center, my car CD player but not my iMac  No explanation, just wouldn't accept the CD.
    I DON'T KNOW WHAT'S GOING ON BUT IT'S VERY IRRITATING!!!
    On top of all of this, when I upgraded my Apple Operating System the ChromCast program I was successfully using before stopped working giving me a Green Screen of Death.
    APPLE!!  ***!!!
    Could really use some guildance here...starting to really give up on Apple...way too many problems with too many different items and no solution when my husband's PC is doing just fine!

  • My disk drive won't accept disks at all, not even a little to spit them out.

    My disk drive will not accept disks at all...there is no disk stuck in there, but nothing happens when I try to insert a disk into my disk drive.
    The disk won't even go in the drive a little bit...it's like something is blocking the drive, but I know nothing is in there.
    Any ideas on what this may be or what to do to correct it?

    It sounds like the lens on your optical drive is dirty. Use a cleaning DVD or wrap a microfiber cloth around a credit card and carefully slide it in and out a few times.

  • My macbook pro won't sleep - if I select sleep it does so initially, then the disc-drive appears to kick in and it comes back to life.  It also won't turn off (again, the disc drive kicks in) unless you hold the power-button down for a long period.

    My macbook pro won't sleep - if I select sleep it does so initially, then the disc-drive appears to kick in and it comes back to life.  It also won't turn off (again, the disc-drive kicks in) unless you hold the power-button down for a long period.  Help?

    Hi a,
    Try an SMC Reset: http://support.apple.com/kb/HT3964

  • My cd player on my apple will not accept the blank disc to burn it keeps spitting it out

    My imac
    cd payer will not accept a blank cd -r to burn music it keeps spitting it out

    Typically this occurs if the CD/DVD drive has been captured by a virtual machine, such as VMWare Fusion or Parallels.  If you have a virtual machine, then either close it, or disconnect the CD/DVD drive from that machine.
    If that fails, try my other solution:
    Subject:   Blank CD/DVD Not Recognized by Mac OSX
    Problem:  Inserting a blank CD/DVD does not automatically launch the preferred application.  The report indicates "unrecognized format"
    Solution:  Deleted the WDNotifier.app from the "Macintosh HD - Library - Startupitems" folder, then re-start Mac OSX.
    Analysis:  WD Notifier is capturing the blank CD/DVD status and blocking it from being reported to Mac OSX.  This appears to be a Western Digital bug in their app.
    Discover of this Bug:  Garry Anderson.

  • Google advised me to change my password. Did this on iMac. all works on iMac. no mail on iPad or iPhone even though I've rescinded them both to the iMac.  Any ideas please?

    Google advised me to change my password, which I have done on my iMac.
    Mail is now accessible on iMac.
    However, can still not access mail on iPad or iPhone even though I've resynced them with iMac.
    Any ideas please?
    Thanks

    Syncing with the Mac isn't going to do anything unless you synced the mail settings, and I'm not sure that you can do that any more with iTunes.
    DId you try changing your password in the settings in the mail app? Settings>Mail, contacts, calendars>Your account name>Account>Account information. You also need to make sure that the password is set in the outgoing mail server settings.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • Imac 2011 27" won't boot / safe mode / install disc / bootcamp

    I've been having an ongoing problem with my computerwhere it randomly crashes. my first visit with the Apple Store resulted in a replacement of the video card. that only fixed the issue for less than a month. during the second visit they did a full hardware test and deduced that the third party RAM was defective.I was also advised that the OS would need to be reinstalled. when I got the computer back I was able to boot up the system without issues, but before I could back anything up it crashed again. Now I cannot restart the computer past the spinning wheel I get a white screen. I cannot boot the computer into safe mode either. I have the original installation disk but it also hangs after the spinning wheel. I have also tried loading up boot camp and that also hangs after the Windows screen. I was however able to load up Windows in Safe Mode. does anyone know what is going on here?

    Try restarting while holding down the Option key. Theoretically, that will prompt the Startup Manager window where you can select the startup disk. If the startup disk is not available, then it's probably time for another trip to the Apple Store.
    Did you by chance purchase AppleCare ??

  • HELP:  IMac keeps spitting ALL discs out

    Help! Ever since I tried playing a dvd on my IMAC, it wonn't accept or read any cd or dvd. It just keeps spitting them out with even trying to read. I tried cleaning the discs but still no luck. Anybody can tell me whats wrong. I read the help and said something about the optical drive, but I can even see a panel or separate part for the disc drive. Oh yeah, I'm totally new to MAC OS. Appreciate any help and advice. Aloha

    Sounds like a faulty optical drive if it's spitting every DVD and CD's out unless your using the same of name brand that your iMac does not like.
    Try this;
    when inserting a DVD or CD hold down the shift key and keep it held down until it appears on your desktop. This usually works most of the time.

  • Imac 10, 1 won't read certain CDs

    my imac , iMac10,1; Intel Core 2 Duo won't read certain bought CDS and spits them out. We can hear a whirring noise-- but not the clicking sound of the tracks being read-- and then, the CD comes out.
    all software updates have been performed.
    please help and thank you.

    iMac Superdrives are notoriously finicky - what brand are the ones that didn't work? It could also be that the media is slightly scratched, dirty, or the printed side is not in perfect condition. My iMac (only) likes Verbatim.

  • IDVD5 won't burn 2nd copy

    Actually I am experiencing two problems , but lets deal with #1 first.
    1) After I burn the first copy of a 53 minute project with 6 chapters & two slideshows, the DVD works well & looks great. When I put in the second disc iDVD spits it out after about 20 minutes and nothing is done on it. iDVD is then frozen, with the burn menu still up. The menu claims "done", but it ain't.
    I am foced to force quit iDVD, and go through the 5 hr burning process again, yuch.
    2) Every other burn gives me a "multiplexing error". I've seen posts on this, but why does iDVD work some of the time , and not others?
    I tried copying the good DVD with Toast ((I've done this before very successfully) but my iMAC has decided that I should be tortured, and will not let me bypass this problem claiming that there are media problems. Of course this same media works later in iDVD. AFTER 5 HOURS!!!
    I am not letting this problem(s) affect my sanity , but it sure is taking a long time to produce these 6 DVD's.

    Where do you purchase 4x DVD's? All I see lately are 8x.
    I'm using Verbatim 1-8X (white inkjet printable), but use Toast to burn at 4X; mainly for "supposed" compatibility. Best Buy had Verbatim on sale this week locally (Chicago).
    then the next one is spit out without an error message?
    Inconsistent quality? Stay away from Memorex and TDK.
    My reliable DVD-Rs have been: Apple 4X (Maxell ID), RiTek 4X; Verbatim 1-8X, RiData 8X, and PioData 8X, all white inkjet printable. The RiData and PioData checked out to be RiTek-made.
    Verbatim is reliable and can be found in many stores in the USA. They even make a special grade for medical records.
    You can buy the RiTek, RiData, and PioData at:
    http://www.shop4tech.com/
    Verbatim may be available in your neighborhood store or:
    http://www.taperesources.com/
    http://www.newegg.com/
    Apple brand can be purchased from the Apple online store.
    You can check the manufacturer's ID by using DVD Media Inspector: http://homepage.mac.com/raktajino/dvdmediainspector/dvdmediainspector.html
    You could wade through this: http://www.videohelp.com/dvdmedia
    From that database: Five brands and who actually manufactures the DVDs:
    TDK = TDK, RITEKG04, RICOHJPN, MXL, CMC, MCC
    Memorex = CMC, RICOHJPN, PRODISC, INFODISC
    Imation = CMC, MCC, Ritek, Prodisc
    Sony = MCC 01RG20, Sony04D1, TYG01
    Fuji = FUJIFILM02..4X, FUJIFILM03..8X, ProdiscF01..8x, ProdiscS03..4x, PVC001001..2x, RITEKG03..1x, TAIYOYUDEN..2x, TYG01..4x, TYG02..8x
    This can result in "mixed" experiences...
    My friend used TDK on his Mac and it wouldn't play in his 5 year old Sony DVD player. All of mine play OK in his "antique" Sony. Update: He finally gave up on that antique and bought a Sony DVPNS775V http://ww1.onecall.com/PID_22332.htm which also plays double-layer DVD+R.

  • My MacBook keeps spitting out CD and DVD or it won't take it at all. What do I do?

    I tired putting a CD in my Mac but it keeps spitting it out. It wouldn't go all the way in either. Sometime it won't even take the CD. What do I do? Its really important.

    Please make a Genius Appointment and take it in for service. Or buy an external optical drive.

  • My iMac will not recognize a blank DVD-R that I am trying to burn. It also won't eject unless I "shut down"

    My iMac will not recognize a blank DVD-R that I am trying to burn. It also won't eject unless I "shut down" and restart while holding down the mouse button. Anyone have any remedies?

    I ran into a similar (identical?) problem.  I inserted a DVD-R and my imac would not recognize it.  The only way to eject was to do a restart.  I tried some of the SMC reset stuff.  That didn't work.  I came across another thread on macrumors (http://forums.macrumors.com/showthread.php?t=336501)
    that solved my problem.
    I have an external Western Digital Passport drive that I use for timecapsule.  It turns out
    there are two files that WD adds to the /Library/LaunchDaemons that interferes with the
    SuperDrive.  I removed the WD files from the LaunchDaemons directory and everything works fine
    now.  Again, refer to the macrumors thread for more details.
    The files I removed from the LaunchDaemons directory were:
    com.wdc.WDDMservice.plist
    com.wdc.WDSmartWareServer.plist
    ..yes I had installed the WD backup software to see if I liked it....I did not, but didn't realize this files would cause a conflict with the SuperDrive.

  • Really hard to beleive but a new imac won't burn home movies on DVD?

    Hi bite the bullet and bought a brand new imac (paid two times the price of a really nice PC) in hopes of owning a computer that would solve all my PC issues. Now that I have it at home I down loaded my family snow board trip from my camera and found out that it won't burn it to a DVD. What? Called tech support and yes it is true imac won't burn a DVD unless you buy ilife $49 and install it. Even the cheapest PC will burn a DVD this is really disappionting.I did see some free third party software and thought about trying it but I really hate to risk adding unauthorized software to my brand new computer. Is there hope on the way in the form of free update or is this what I get? Other than this I have enjoyed using it but this is really a major deficiency and a real disappointment.

    I purchased the iLife 11 retail disk (I've seen it for as little as $25 at Amazon) because, in my opinion, there is no equivalent for iDVD's capabilities of adding pzazz to customizable menus/themes - taking your efforts from amateur to professional looking presentations.
    And, it is somewhat disappointing since iMovie still has a link to send your movie to iDVD and the idea of being able to produce movies including making DVDs is now being "replaced" by trying to get you to post all your content online (in the cloud). For anyone concerned with their privacy, that is not an option; neither is it for people who may not even have a computer, but would love to be able to see the event they participated in on their TV.
    I'd buy the iLife suite and also send feedback to Apple:
    http://www.apple.com/feedback/idvd.html

  • I have a 2008 imac with snow leopard.  i installed update 10.9.3 not realizing it's best for Maverick's users.  Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem?  CAn I uninstall the 10.9.3 update?

    i have a 2008 imac with snow leopard.  i installed update 10.9.3 not realizing it's best for Maverick's users.  Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem?  CAn I uninstall the 10.9.3 update?  Also my HP scannerwill not save the displayed scanned document since this update!  it just saves gray.

    If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
    Clean Install of Snow Leopard
    Be sure to make a backup first because the following procedure will erase
    the drive and everything on it.
         1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
             with your computer.  Insert the disc into the optical drive and restart the computer.
             After the chime press and hold down the  "C" key.  Release the key when you see
             a small spinning gear appear below the dark gray Apple logo.
         2. After the installer loads select your language and click on the Continue
             button. When the menu bar appears select Disk Utility from the Utilities menu.
             After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
             size.)  Click on the Partition tab in the DU main window.  Set the number of
             partitions to one (1) from the Partitions drop down menu, click on Options button
             and select GUID, click on OK, then set the format type to MacOS Extended
             (Journaled, if supported), then click on the Apply button.
         3. When the formatting has completed quit DU and return to the installer.  Proceed
             with the OS X installation and follow the directions included with the installer.
         4. When the installation has completed your computer will Restart into the Setup
             Assistant. Be sure you configure your initial admin account with the exact same
             username and password that you used on your old drive. After you finish Setup
             Assistant will complete the installation after which you will be running a fresh
             install of OS X.  You can now begin the update process by opening Software
             Update and installing all recommended updates to bring your installation current.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.
    Or you can:
    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
         Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
         COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
         computer and after the chime press and hold down the OPTION key until the boot manager
         screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
         Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
    4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).

  • Imac 20" won't burn CDR faster than 8x

    I have a new imac 20" that i purchased last friday. The superdrive won't burn CDRs faster than 8X. I have tried disk utility and toast. The drive was also not reporting that it supports DL DVD burning but resetting the "pram" seems to have fixed that. The disc I'm using worked find in my old machine at 32X. The last thing that I have to try is a different brand of CDR. Any other suggestions before I take it in to be serviced??
    Thanks
    Drew

    The new iMac's drive is only speced to burn CD-Rs up to 24X. So you won't see 32X.
    The iMac is probably burning the discs as fast as it can without creating coasters.

Maybe you are looking for

  • Restriction on search criteria for BP

    Hey Everyone, I am new to CRM and trying to find some things. When I search for BP's in eth system, sometimes, the search is restricted to 100 hits. Can anyone tell me how to change this criteria? Thanks, Swapna

  • Word and Excel file and folder icons missing in File Open dialog box

    Running office 365 on Windows 7 Pro: In Word and Excel, when opening and browsing for files in the file Open dialog box, all file and folder icons are missing.  This problem does not occur within Windows Explorer.

  • Ruben's Flex Book / Pricope's Large Book

    Anybody here have experience with modifying Ruben Swieringa's Flex Book or Miti Pricope's updated version, Large Book (a dynamic version to allow large numbers of pages/content without bogging down performance)? I need to figure out how to lock/unloc

  • My itouch 4g keeps rebooting

    My ipod touch 4g keeps rebooting before i can even eneter the password, it doestn turn off all the way because when it turns back on it takes a few seconds and doesnt show the apple logo. I have ios 5.1.1

  • OO4O, OCI-21560 when selecting records with XMLTYPE column

    When I try to select records from a table with XMLTYPE column Set sqldynaset = oraDatabase.dbcreatedynaset("select * from tab1", ORADYN_READONLY) I got the error message: OCI-21560: argument 3 is null, invalid, or out of range. Please help. Developme