My ipad keeps showing the silver apple and won't go to it's home page, I've tried several methods but nothing seems to work

I've tried pressing the home and power button and it'll turn off and back on, and it will just show the silver apple.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup...  Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

Similar Messages

  • Every time I try to down load an app from the apple store I get error code 100. I've tried several times but nothing seems to work. It's like I don't exist! I'm running a MacPro 10,1

    I'm trying to down load Logic Pro 9. But there seems to be noyhing logical about the error code 100 I keep getting. Any help would be GREATLY appricated I just want to start recording some of my own music.
    Thanks
    cyclejammerj

    Here’s how you can fix it:
    - Sign out from the Mac App Store. You can do it by accessing the “Quick Links” section in the Mac App Store homepage and clicking on “Account”. Sign out.
    - Quit the Mac App Store app.
    - Log out from your computer; log in again.
    - Open the Mac App Store, sign in with your Apple ID, try to download a free app and accept the Terms and Conditions when asked. After that, the download should start.
    - If a logout doesn’t fix the issue, restart your Mac instead. We’re hearing that a reboot fixed the problem for many users.

  • I cant open Photos om my mac. Just upgraded to Yosemite. The message I get is: An unexpected error has occurred. Please quit and restart the application. I have done this several times but nothing seems to work. iPhoto is gone. What do I do?

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    I just upgraded to Yosemite on my mac from 2010. Everything seems to work, accept Photos. When I try to open it i push the "Get started" button, then the picture with "Preparing Library" comes up. Then a message appears with the text "An unexpected error has occurred. Please quit and restart the application." I have done this several times, but nothing happens. What do I do?

  • My iPad keeps flashing the white apple and I cannot turn it off

    I downloaded iOS 7, 6 days ago, I was closing an app when the screen froze and now I just get the flashing white apple, and I cannot turn it off.

    Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
    If this does not work, try to connect again in recovery mode: http://support.apple.com/kb/HT1808

  • HT4097 I trie these steps but it only shows the silver apple and it won't go to the home screen.

    It won't even open iTunes when I connect it.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My iPad keeps showing the volume level and I can't make it go away or stay at a certain level of I turning down it goes all the way back up by itself and the thing that shows me the volume level only goes away if I restart my iPad what's wrong with it?

    Hi

    Do you have a case on it that is pushing the volume down button on the side, or is the button stuck?

  • HT201263 Argh! My iPod touch isn't showing the charging screen when I plug it in. I've tried several articles, but none seem to work! What do i do? I don't want my iPod to die. It's worth over $350

    does anyone know wshat i should do? or a place in ep, tx to fixit?

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar      

  • TS3694 I downloaded and installed the ios 6 software last night and now my phone has been stuck on the silver apple and loading place for hours. Please tell me how i can turn my phone back on as soon as possible!!

    Last night on my phone i insalled the neew software ios6 and this morning when i woke up and it has done was show the silver apple and the loading symbol thing. The loader hasnt moved from its position since its been on. I dont know what to do to get my phone to turn back on and i need it extremely bad. Please help me!

    Hello Elliiee,
    The steps detailed below can help stabilize your iPhone.
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • HT201412 Why is my IPad showing a silver apple and nothing else?

    My Ipad is showing a silver apple.  It will not return to the home screen.  It will not power off properly.  Nothing but the silver apple.

    First thing to try is a reboot of your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
    Did you try this?

  • My calendar on iPad keeps showing the wrong month! When it is halfay through May for example on the top left it still says April!

    My calendar on my iPad keeps showing the wrong month! When it is halfway through May for example on the top left it still says April!

    Hi GraphoPD,
    If your iPad is showing the wrong date, follow the troubleshooting steps below to resolve the issue:
    iOS: Troubleshooting issues with date and time - Apple Support
    http://support.apple.com/en-us/HT203483
    Learn the steps to take if your device has any of the following issues with the date and time.
    Incorrect date or time
    Wrong time zone being set automatically
    Issues related to automatically switching with daylight savings time
    Follow these steps. Test after each step to see if the issue is resolved.
    Ensure that the version of iOS on your device is up to date.
    If the option to enable date and time automatically is available, turn it on. Tap Settings > General > Date & Time.
    Ensure that your time zone is set up correctly. Tap Settings > General > Date & Time > Time Zone.
    If the incorrect date, time, or time zone is being set up automatically on the device, please notify your cellular provider. In the meantime, tap General > Date & Time and turn off Set Automatically. Then set the appropriate time and time zone manually.
    Note: The option to set automatically might not be available on all carriers in all countries.Learn more
    Note: If you find that your device's time is incorrect after you sync with your computer, your computer's time may be incorrect. Verify the computer's time in System Preferences > Date & Time (you may want to select the checkbox to set the computer's date and time automatically). 
    Last Modified: Nov 17, 2014
    Cheers,
    - Judy

  • My iPad4 is now only showing the silver apple of death.

    My iPad4 is now only showing the silver apple of death.  It won't start, it won't shutdown.  This was done after I eliminated an app that was hogging a lot of memory.  What can I do to make this functional again.  A reset just shows the apple

    Try going through the steps here to recover your ipad:
    http://support.apple.com/kb/ht1808

  • PLEASE HELP! my iPod got stolen but i got it back . and now it can be off i try to charge it and it would go to the silver apple and it would have a loading circle and it freezes |: PLEASE HELP

    PLEASE HELP! my iPod got stolen but i got it back . and now it can be off i try to charge it and it would go to the silver apple and it would have a loading circle and it freezes |: PLEASE HELP

    Hi,
    This Link contains the Steps on How to Restore your Device...
    http://support.apple.com/kb/HT1414
    Cheers,
    More Support Here:
    http://www.apple.com/support/ipod/

  • I have tried downloading ios7 but my phone keeps showing the usb sign and i tunes sign

    i have tried downloading ios7 but my phone keeps showing the usb sign and i tunes sign

    That is almost always because the phone was hacked to unlock it from the original carrier.

  • My iPad 1 shows the battery signs and I know the battery is full. Please I need help

    My iPad 1 shows the battery signs and I know the battery is full. Please I need help

    If the battery icon looks something like this, it does not mean the battery is empty.

  • My front camera is not working. it shows the shutter pic and won't work on any apps. does anyone know how to reset it? i have already done reset and full reset.

    my front camera is not working. it shows the shutter pic and won't work on any apps. does anyone know how to reset it? i have already done reset and full reset.

    Did you try to set it up "as new device" without using the backup afterwards? How to set up your iPhone or iPod touch as a new device
    If this does not work, get it serviced or visit your next Apple Store.

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