My iphon 5 screen is cracked. Can you help. It is just 6 months old?
Hi, the screen of my iphon 5 has cracked. Can apple replace it as it is just 6 months old.
The standard iPhone warranty does not cover physical damage and Apple will charge you for an out of warranty replacement phone (refurb) - they usually don't repair phones.
If you purchased AppleCare + (if available in your country), the damage is covered less a deductable.
Similar Messages
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Dear Apple Support,
I bought Iphone 4S from Poland and I can not activate my Iphone in Astana, Kazakhstan and can not use my Iphone in Astana.
Please, Can you help me?
Best Regards,
Danalyk ZhakeyThis is not Apple support. It is a user to user forum.
It would seem that you bought a phone that is locked to a carrier in Poland. You would either need to contact this carrier to discuss unlocking, or return or sell the phone and buy an unlocked one. -
Dear .... My brother lost his iphone 4 in dubia how can you help as?
Nobody here can help. If your brother enabled "Find my iPhone" in the settings of the lost phone he might be able to trace it using the app and iCloud, but if not, it is gone.
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My iphone 5s screen got cracked can i get it replaced in hyderabad india
my screen got cracked iPhone 5s can replacement be done at Hyderabad
Given we are just users here, we really don't know what your options may be. Take it to a local Apple reseller/store if there is one.
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HELP!!
If you want help you’ll need to give us more information. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. More information means you get better assistance.
(And no, more exclamation marks do not get help faster or make your issue seem urgent. They just make it seem like you have a stuck key )
Please don't type in Block Capitals. They're harder to read and on the forum it looks like you're screamng rudely at everyone. -
I can't do this iCloud thing, I just do not get it! I looked at so many instructions to try and help me and nothing seems to work. All I want to do is copy and paste all my photo's and videos as I used to before the iphone updated to iOS. Can you help me? P
I've tried looking for the devise in My computer but all it says is iCloud. I really want to find the DMIC folder and I don't know how!Emma Norton wrote:
I've tried looking for the devise in My computer but all it says is iCloud.
You should not see anything labeled iCloud in Windows Explorer. -
Can't see music from cloud on Iphone - can you help?
I am using icloud and uploaded all of my music, synced it to my iphone, ipad etc., but am not able to see it on these devices. When I'm at home, I see my music in the cloud, but when I leave the house it's not avalible. I have the setting on my iphone to "Show all Music"
Can you help?
Thanks,
CindyNo real reason to be confused - here is another link that might help.
http://ipod.about.com/od/UsingiOS5/a/Itunes-Match-Frequently-Asked-Questions.htm
Music is available to download from Itunes Match when you are connected to wifi..... that's why you don't need to store it on your device.
When you are not connected through wifi then your device can't access teh servers to see what is available to you. When you are connected you see all your music that is available.
When you select a song to play it downloads it, rather than stream it.
Cheers -
HT4993 if your screen cracks, can you get a replacement screen installed on the iphone/
if your screen cracks, can you get a replacement screen installed on the same phone?
With iPhone 4 Apple will not replace the screen. They will replace the entire iPhone 4. If you want the screen replaced on the same iPhone 4, you have to do it yourself.
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My iPhone 4s screen is cracked (due to being dropped) and I can't slide to unlock it. Several of the the icons on screen will not work either. Is there a way to recover my photos if the phone has never had a back up and never been synced with another device?
kitts1979 wrote:
My iPhone 4s screen is cracked (due to being dropped) and I can't slide to unlock it. Several of the the icons on screen will not work either. Is there a way to recover my photos if the phone has never had a back up and never been synced with another device?
No in order to backup to iTunes, you would need to unlock your phone.
In order to import pics to your computer you would need to unlock your phone. -
I tried using the Voice Memos iPhone app and ended up with a red banner on top of the screen that flashes "recording 00.00" but I can't locate what I thought I was recording. can you help me?
jacknilI found an answer to this on another page (I was having the same problem) This worked for me:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
more here: https://discussions.apple.com/thread/5596831 -
I browse the Mail icon of my Iphone 4 and want to get emails but suddenly the screen bounced back to the front page and cannot entered to the screen I usually to get emails. Tried many times and rebooted the Iphone have the same result. Can you help ?
Did you already set the phone up "as new iphone" without using the latest backup, in case this contains corrupt data? How to back up your data and set up as a new device
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my iphone 4 is not in service its deactivated the home button doesnt work meaning theres tape to keep it in its place, and the front screen is cracked can i get a new iphone 4 for free. what should i do.
Take it to Apple for an out of warranty replacement for $149US.
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I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.How can i do it?Now I live in Myanmar(Burma).Please can you help me?........
<Personal Information Edited by Host>RichardRicardo wrote:
I upgraded to IOS 7.0.4 and the iPhone now is on The Activation screen i bought this iphone as USED... and i didn't know the apple id.
Sorry... But... The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.
There is No Workaroud for Activation Lock. -
Can you help me to retrieve my applications. In iTunes I accidentally clicked the Restore button in the Summary screen. It restored the original settings and I lost all my applications and don't know if it is possible to retrieve them.
All apps on an iPhone, iPad, or iPod Touch should be in your iTunes library on your computer.
You can re-download all 3rd party apps and you won't be charged again for a purchased app as long as you use the same iTunes account to re-download the apps that was used to purchase the app originally.
http://support.apple.com/kb/HT2519
Do this with iTunes on your computer. After you have re-downloaded every app one by one, select Sync Apps under the Apps tab for the device's sync preferences along with selecting the apps below that you want transferred to the device followed by a sync to re-install the apps on the device. -
I have colorful lines going through my iphone 4s screen. What can I do to get rid of them?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
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