My iphone 4 does not appear in my(windows 7) lap top, when i connect i can hear the sound of usb connected, but its not appear in the itunes or computer, and its not charging as well, bit confusing

my iphone 4 does not appear in my(windows 7) lap top, when i connect i can hear the sound of usb connected, but its not appear in the itunes or computer, and its not charging when i connected to the laptop as well, bit confusing, help please

Take a look at this link, http://support.apple.com/kb/TS1538

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