My iphone 4 is frozen on the slide to unlock screen. ive tried the sleep/awake button home button but it doesnt work can someone help me :)
my iphone 4 is frozen on the slide to unlock screen. ive tried the sleep/awake button home button but it doesnt work can someone help me
By the slide to unlock screen, are you talking about the slider at the bottom of the screen after taking out of sleep mode?
And by trying the sleep/wake button and home button, are you talking about a reboot by holding both the power/sleep button and the home button until the apple logo appears and it reboots? And that does not help release the issue with the slider?
Are you sure the iPhone is well charged?
If none if this helps, have you tried syncing/backing up to a compter and then restore by iTunes on a computer?
If you cannot do any of this it would be good to schedule a visit to an Apple store genius bar and have the techs try their hand and diagnostics.
Similar Messages
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I have a 32gb iphone 5 the wifi signal is bad and the time doesnt work can someone help i did everything thats in my hands and its still not working
Do you experience the same issue on other WiFi networks?
Do any other iOS devices experience the same issue on your network?
Make sure you follow all steps provided in the article below:
iOS: Troubleshooting Wi-Fi networks and connections -
hello
when i type in the correct answer for my security question it always comes up as incorrect I have the answer written down but there not working can someone helpHi, Corinneact.
Thank you for visiting Apple Support Communities.
The usual cause for errors is that the security question responses are case sensitive. If case sensitivity is not an issue with your answers, see the last step in the attached section of the article below.
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers,
Jason H. -
My Iphone is constantly trying to turn itself off and also taking screen shots when I'm not touching it. I think it may have something to do with the Sleep button but would welcome any suggestions. I have already restored it to Factory settings but it didn't help.
Thanks,Did you try to set it up as new device, without using the latest backup?
How to back up your data and set up as a new device -
I want to remove photo albums from my iphone, since they are eating up my storage capacity. The tutorial says I should be able to 'change' and then select 'remove' , but there is no such thing as a remove button... Can anyone help me?
How did the photos/albums get onto the phone ?
Only photos taken with the iPhone or saved from emails/websites etc can be deleted directly on the phone - either via the trashcan icon at the bottom right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it top right in thumbnail view. Albums that you've created directly on the phone can be deleted via the Edit button at the top right of the album selection screen.
Photos/albums that were synced from your computer are deleted by moving/removing/de-selecting them from where they were synced from on your computer and then re-syncing -
My i-phone wont turn on and I don't know why, it went off all of a sudden even thought the battery was half charged, I've tried holding the power and home buttons to reset it but that hasnt worked, I don't know what else to try, can anyone help?
Charge it for 30 minutes with the wall charger, then hold the HOME and SLEEP buttons at the same time for up to 30 seconds. If nothing happens your phone is probably broken.
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Help with floppy i dont know what is it
I apologize if i am not clear
Now i am on my apple tv and i clicked on airplay
On the screen looks like this
Airply
Onscreen code
Set password
Apple tv
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I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
facebook not loading on my iphone 5
Delete the Facebook app then reinstall.
Tap and hold down the Facebook app until it jiggles then tap the x then tap Delete. Press your Home button once or twice to stop the jiggling.
Restarrt your iPhone.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, then swipe the slider to power off.
Then press and hold the Sleep/Wake button until the Apple logo appears.
Then go to the App Store and re download Facebook. -
My question is what if I have troubleshooted with holding the sleep/awake button and power and it's not changing to any other screen what should I do? It doesn't even show the battery strength wheither its completely dead or charging at all.
- If you did not charge the iPod for a couple of hours before you did the reset then charege and reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your computer and if iTunes sees the iPod restore via iTunes.
- Next see if recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last, make an appointment at the Genius Bar of an Apple store. -
So my brother got an ipad mini for Christmas and he accidentally dis activated it he doesnt know the owner and hes too afraid to tell my mom can someone help me?
See:
Find My iPhone Activation Lock- Removing a device from a previous owner's account -
ive got the iphone 5s 4 weeks ago.today the screen turned blue and the phone turned off . i tried several times to turn it on but i doesnt work even by using the power and the home button. what should i do ?
Hi vanessato,
Thanks for visiting Apple Support Communities.
I recommend these troubleshooting steps if your iPhone does not turn on.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Best,
Jeremy -
I am unable to update my apps... in my purchases page it appears as "update", then a message tells me to log on with the Apple ID I purchased the app with... Well I have tried my two different accounts and neither one will work, can someone help ??
And is there any way to sync all my purchases and accounts to just have one... It is a bit stupid that you dont even get a list of something of what account you may of used, or some kind of hint, so you could log on to the right account. I am really stuck ...
Please Advise......You can't merge accounts. But you can check your purchase history:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Also, what may seem stupid to you... may be a protection of privacy to others. -
My ipod touch is not recognized on itunes and will not turn on or even give me the battery sign that it is dead. I turned it off and it won't turn back on now. The screen is completely black and won't do anything. I have tried charging it over night and nothing happened. It was never near water. I have tried troubleshooting it by holding down the home button and the sleep/wake button, but nothing happened and it didn't work. What can I do to fix it?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
I would like to upgrade my OS from 10.6.8. I can't find any higher version on the site. Yosemite is the latest but not available. Can someone help please?
If Yosemite is not available to you, your system may not meet the minimum requirements.
How to install OS X Yosemite on your Mac - Apple Support
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