My iphone 4 keeps saying it is connected to a dock connector and my sound wont play but in my headphones the sound plays can someone please help me?
please please please help me
Hello Youngdoby,
Thank you for using Apple Support Communities!
It sounds like the phone thinks it is still plugged into a dock connection but it is not.
I would first recommend, if you do have a dock connection, plug it in there and if it shows in iTunes eject it first, then unplug it. If it does not show in iTunes unplug it, and then reset the device with this process:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
That should get your iPhone working properly again.
Take care,
Sterling
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