I can see all my itunes purchases on my new iphone but it wont let me play the music or watch the videos? Can someone please help?

I have a new iphone which I backed up using icloud. I can now see all my purchased videos and music and even my itunes library but my phone wont let me play any of them. When I go into an album for example it seems to spin through all the songs and then close it down, same goes for any videos............. Not sure what Im doing wrong.

Welcome to the Apple Community.
Have you tried in different locations, does this happen everywhere. Have you tried a hard restart.

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Ralph9430 u know what can i do

TS1538 i can see all my itunes songs on my computor but when i try to sunc they do non come over to i phone 5s i had no problrm with this on my old iphone 5

i can see all my itunes songs on my computer but when i try to sync they do non come over tomy i phone 5s i had no problrm with this on my old iphone 5. any suggestions

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

How can I transer my itunes library to my new iphone. I'm having difficulty

How can I load my itunes library to my new iphone?

http://support.apple.com/kb/HT1351
http://www.apple.com/support/itunes/

I can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

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I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??

HT201274 So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product.

So I have tried to update my iPod touch about 5 times now and it still says there is an error. I,ve erased all my settings and attempted to restore it, but it wont let me. I'm ready to throw it away and find a new product

Errors when updating leads to corrupt system files and this may be your problem. If you're using windows, connect your device to PC and run any third party app like Syncios. If it detects, you maybe in luck and try to back-up your data if possible. I hope that it won't and if doesn't, there is no other way to recover files. You should be restoring with iTunes and all data will be erased, or else your device may become unusable.

Ive just restored my iphone but it wont let me activate it now, either by wi-fi or through itunes. what do i do?

Ive just restored my iphone but it wont let me activate it now, either by wi-fi or through itunes. what do i do?
I just bought the phone off ebay and it was working fine before I tried to update it. This is when the problems started. Firstly, it wouldnt update because it said there was something wrong with the iphone, so i chose to restore it as there was nothing on the phone anyways. After I restored it, its saying there is no sim inserted and it wont let me activate it. I really need help with this.

Try again now. I had the same issue this morning with my phone. After a restore it said it could not activate and to try again later.
If you try again and it doesn't work, click the home button and edit your WiFi settings. Forget all networks and start the activation again.
Instead of entering any WiFi details this time, scroll to the bottom and click "Connect to iTunes".
This is what I did and it activated for me.
**EDIT** Sorry, I missed the part about the missing sim. Mine did not say that. It just said "your phone could not be activated at this time. try again later"

HT1725 a book i purchased downloaded on my IPhone, but shows pause, I cannot get it to finish downloading. What can I do to download the book? thanks!

A book I purchased downloaded to my IPhone, but shows pause, I cannot view the book. How can I correct this? Thanks!

Welcome to the Apple Community.
Select the content, Ctrl-click and choose get info, go to the summary tab and see where the content is listed as located.

I purchased a movie english version but when I went to play it it was in french how can I change to English???

I purchased a movie english version on my ipad2 but when I went to play it it was in french how can I change to English???

Hi dougy scrooge,
It's great to hear that your problem got resolved.
You can reach out to us if you have any other query in the future.
We would be happy to help you.
Regards,
Anubha

I have two itunes accounts on my iphone. It wont let me download any music from my second accont, I have two itunes accounts on my iphone. It wont let me download any music from my second accont

I have had my frist account for a very long time. I was the first in the family to an apple product. After awhile my family joined in on my account. So instead of having to deal with all their music getting on my ipod/iphone I created a new account. Well, I recently updated my iphone and for some reason it wouldnt let me listen to my music. It would just skip around and never play anything. So I ended up deleting it all and tyring to start over. I have all the music from my first account on it but now it wont let me put my music from my second account. It says " This Device is already associated with an apple ID" " If you download past purchases with you Apple ID, you cannot auto-download or download past purchases with a different Apple ID for 90 days." then it gives me the option to "cancle" or "transfer". I dont know what to do after that. I am scared to click transfer because I dont want to lose any of my music I had just loaded on. Help?

It is not telling you to update your iphone, it is telling you that you need to update itunes on your computer.

How can I download previous iTunes purchases onto a new iPod using someone else's computer?

Hi,
I've brought an ipod shuffle and need to download my itunes purchases but I don't have access to my own computer for another couple weeks. How can I download from itunes? I'm getting a message that the friend's computer I'm using can't use a different apple ID for 90 days - I'll be long gone by then and back with my own computer!!!
Any suggestions?
Thanks!

Multiple people can indeed use multiple Apple IDs on the same computer in multiple user accounts as long as they do not use iTunes Match, automatic downloads or re-download any past purchases. However, if you'll read the KB article I posted a link to you'll see that for the purposes of those services a computer can only be associated with one Apple ID every 90 days. If the OP associates their friend's computer with their Apple ID and downloads purchases from the purchase history the owner of the computer will be locked out from using iTunes Match, automatic downloads or re-downloading any past purchases.
It's not that the friend will be unable to use iTunes at all, but what the OP wants to do will associate their friend's computer to thier Apple ID for 90 days which may cause the friend some inconvinence.

I have over 10,000 songs that I have copied from my vinyl and tape libraries. I was able to use all of them until I loaded IOS 5.0. I can see all of them on my phone and PC, but most are greyed out on the phone. How can I use all of my music.

Let me know if you have any answers.

I did not upgrade to the newest version of Itunes on my PC. I just now went to my Library were Music is listed. Under that is Movies, TV Shows, ItunesU, etc. When I opened my music list, each song was in numerical order. If I have the songs listed alphabetically, they are in numerical order. If I change my listing to album or whatever, the first song is listed in numerical order just as I showed in my original question. They are also numbered on my Playlists. I have my favorites in two different playlists. One of them was minus a song. I was able to see which one was missing because they were in numerical order. I know I could have just copied to correct one into the incorrect one and just skipped the duplicates, but I chose to do it this way.
So, the songs are listed numerically in my music folder under Library on my older version of Itunes. But, on my newer version, they are not listed numerically under music. Maybe I'm doing something wrong?????
Thanks so much for your help. I wish they would just leave things alone. I would gladly go back to the older version on my other computer, but????
Again thanks.
Marie

My iPhone 4 will not let me play my music I bought on iTunes or pandora or YouTube with out my headphones or speakers plugged in. I can play my ringtone without them plugged in but that's all. Also my iPhone will not turn off. Please help

I tried resisting my phone it didnt work. Please help? This is the first time it has ever happens and has been doing it for a week. The sound will only play without headphones or speakers is when I'm listening to my ringtone. And my phone won't turn off. It turns off then just turns back on.

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

I have all of my contacts on my new iPhone, but none in my address book on my mac, and I can't get them to sync. Can someone help?

I had a bunch of junk entries in the address book on the mac, so I never synced the 2 when I had an iPhone 3GS. I got an iPhone 4 and even after deleting everything in the bunk address book, wasn't able to sync the iPhone 3GS's contacts (it had them all under a group for my my expired MobileMe account). So I got the iDrive Contacts app and back them up out there then ported them down to the new iPhone 4.
Confusing yet?
So now I have all of my contacts on the new phone (whew!) but I still can't get them into my address book on the mac. What in the world am I doing wrong?
Thanks for your help!!
Kim

Connect your iPhone 4 to your Mac. iTunes should open. Look on the left, you should see "Kim's iPhone" or something similar. Click on it. Then look at the top of the iTunes window, click on "Info". You can tick the box to sync your contacts from here. There are also options to sync with the cloud, with MobileMe, Google, Yahoo, etc, which allow automatic wireless syncing. Be careful here though, it's very easy to accidentally duplicate your contacts!

How can I store my iTunes library on my new iPhone 6 rather than access it remotely through iCloud?

My old iPhone actually stored my iTunes music library so I could play it on my sonos system. the new iPhone 6 stores it remotely on iCloud which is not supported by sonos. Means I can only use my iPhone to control my music through my iMac meaning it has to be on all the time- a real pain!
Any help to overcome this would be brilliant

TempleDoc wrote:
Just got my first mac. How can I access my itunes library and/or transfer it from my old pc (Dell Inspiron) to my new? Thanks
See Here...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html

I can see all my itunes purchases on my new iphone but it wont let me play the music or watch the videos? Can someone please help?

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