My iphone 4 stopped recognizing when it is plugged in to charge. I have to let it completely die and do a soft reset for it to charge and start back up. Any suggestions on how to fix this?

My iPhone 4 stopped recognizing when it is plugged in to charge. It has to completely die and a soft reset has to be done to it before it will charge and start back up running. A tech at a store said it was just a short in the phone and nothing could be done to fix it, but I'm sure there has to be other options. Any suggestions?

To rule out a software issue or damaged data inside the backup, set it up as new device without using the latest backup afterwards.
If the phone is back to normal after that, restore from the backup again.
How to back up your data and set up as a new device

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