My iPhone 4S blacks out everytime I try to take a picture or upload a picture to a photo editing app. I have plenty of storage left and do not understand why this is happening.

It will not let me take or edit pictures.

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

Similar Messages

  • I am using a web site, and can read my mail, but they said it is you, I am unable to reply to people, and need to understand why this is happening

    I am unable to reply to the people here

    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    (1) Bypass Firefox's Cache
    Use Ctrl+Shift+r to reload the page fresh from the server.
    (You also can clear Firefox's cache completely using:
    orange Firefox button ''or'' Tools menu > Options > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now")
    (2) Remove the site's cookies (save any pending work first) using either of these:
    While viewing a page on the site:
    * right-click and choose View Page Info > Security > "View Cookies"
    * Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
    Then try reloading the page. Does that help?

  • Since installing OSX 10 my iMac randomly shuts down and restarts.  I can not determine why this is happening.  Any ideas?

    Since installing OSX 10, my iMac randomly shuts down and restarts.  I can not determine why this is happening.  Any ideas?

    1. This is a comment on what you should and should not do to protect yourself from malicious software ("malware") that circulates on the Internet. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
       3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandboxing security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you always stay within a safe harbor of computing practices. How do you know what is safe?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is unsafe.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are outside the safe harbor, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe. For instance, if a web page warns you that Flash is out of date, do not follow an offered link to an update. Go to the Adobe website to download it, if you need it at all.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    "FREE WI-FI !!!" networks in public places are unsafe unless you can verify that the network is not a trap (which you probably can't.) Even then, do not download any software or transmit any private information while connected to such a network, regardless of where it seems to come from or go to.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real danger comes from highly targeted "zero-day" attacks that are not yet recognized.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    Anti-virus software may be able to tell you which particular trojan it is, but do you care? In practice, there's seldom a reason to use the software unless an institutional policy requires it.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither should you assume that you will always be safe from exploitation, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • I upload Adobe Flash but I'm constantly told I have a missing plug in and need to install. This happens again and again. I am finding no solution.

    I upload Adobe Flash but I'm constantly told I have a missing plug in and need to install. This happens again and again. I am finding no solution.

    Do not follow links from error messages; go direct to Adobe's site and download the latest version from there.
    10.3.181.26 is the latest version - added this week.
    Message was edited by: noondaywitch

  • I have $10.60 in my ITunes account. Wanted to buy a book fo $9.99 but it says I don't have enough. Not sure why this is happening...is there tax on the books?

    I have $10.60 in my ITunes account. I tried to download a bok for $9.99 but keep getting the message that I have insufficient funds for purchase and am redirected to the billing page. Not sure why this is happening....is there tax on the books?

    Yes, there is applicable tax charged on all purchases.

  • Why I can not buy gem while bank card earlier but I still buy it once and then not again? this has happened many times. hope you help!! Please!!!

    I have many times in the game and buy gem in the form of credit card payments, but the range of 3 to 4 times buy not buy anymore. but today I buy today is not tomorrow. I do not know why? hope you help!
    Thanks so much!

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I have a retina MacBook Pro, and a thunderbolt display.  I've noticed that randomly when docking to the display (I close my laptop screen) my Launchpad layout will randomly reset.  It isn't consistent, and i'm not sure why this is happening!

    This is very annoying because I really enjoy using launchpad.  I have a lot of applications in there and I hate having to reorganize everything.  I messed with a third party application before to backup/restore my launchpad layout, but it had some issues with Mountain Lion so I ditched it.  Any thoughts?

    Threads are just processes that link together like the threads in these discussions, well, maybe that is a bad example given how disjointed these get
    It looks like you are not pushing the cpu or hard drive enough to cause your behavior.  Not sure what the temperature limit on that cpu is, on the newer models it is around 100-110 °C which is notciabley hot, and the system shutsdown for self protection at the thermal limit.
    You could be hitting a thermal limit causing that behavior...so do you see good behavior at lower load levela on the system?  Does this only happen with when you are under the high graphic loads?
    Trying to zero in on when this occurs to see if we an isolate the problem.

  • Recently, iPhoto will no longer allow my to export photos onto my folders on my desktop. It just says that it is unable to create file. Not sure why this is happening?

    iPhoto is no longer allowing me to export & resize photos into a file on my desktop. It just states that it is Unable to create file on desktop. I'm not sure what this means on how to correct this issue. Any support would be greatly appreciated!

    Then do the following:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot.
    If Fix #1 fails to help continue with:
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download IPhoto Library Manager 4 for OS XC 10.6.8 and iPhoto  8.1.2 and later  or iPhoto Library Manager 3 (for OS X 10.5.8 and iPhoto 7.1.5 and earlier) and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu (iPLM 3) or Library ➙ Rebuild Library menu (iPLM 4) option.
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

  • TS2647 My keynote files keeps saving my document as a package even though "Save new documents as packages" is not selected. I also do not have Stuffit Expander on my system. Any ideas why this is happening?

    My Keynote file is NOT creating a single file but creating a folder with all the decks files.
    1. I have "Save new documents as packages" deselected in Keynote preferences. And…
    2. I do not have StuffIt Expander on my system.
    Any suggestions.

    OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
    Also I am assuming you have checked Finder - Preferences  - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....

  • Just started using illustrator and do not understand why i cannot fill this trace

    alright so i have my image that i have traced, its all chucnked up into groups (hair, eyes, etc...)  but if i try to select say the hair and try to fill it, it does it really bad
    http://img835.imageshack.us/img835/1310/picture6qs.png
    and here i use the live paint tool which does an okay job but lines show through in places where i dont want them to
    http://img543.imageshack.us/img543/6118/picture7g.png
    i do not understand what important piece of information i missed, i thought i could just trace something and fill in the colors, apparently its not that simple.
    this programs works in shapes right? i dont get why that even though everything looks closed off, and is connected to my knowledge, i cant get it to fill
    (at least correctly)
    cuz it feel like could do this in flash in no time, but i'd like to do this kind of work using programs that are specifically designed for it.
    any sort of help would be greatly appreciated.

    Kristacattack,
    The tracing results in separate paths. The straight lines show where the open filled paths start and end.
    In the first sample, you may drag with the Direct Selection Tool over the top where the straight lines meet and Ctrl/Cmd+J to join the the paths; you may do the same elsewhere to create continuous/closed paths (hopefully, you will only drag over the two endpoints, otherwise you will have to find and delete superfluous Anchor Points).
    This may be better than just cheating with the Live Paint Tool because the artwork becomes more coherent.
    Edit: Hi Monika.

  • My iPhone 4gs won't let me download any apps because the security code is invalid? I enter everything correct and my address, don't understand why this is happening! Help please

    I just need to be able to download apps and my phone keeps saying the security code is invalid which doesnt make sense because I enter everything correct and it's really fustrating I've been to the apple store I've called support and they can't seem to fix it! Can somebody please help me? I thought apple was suposta be easy to use :\

    This can sometimes happen because there is a missmatch between the billing address entered on your iTunes account and the billing address from your bank records.  See http://support.apple.com/kb/TS1646.

  • HT6196 When I try to "share" my movie project via "File" the process "fails after a short while.  I do not know why this is happening.  I want to send my movie file to IDVD so I can burn a DVD disc of my project.

    When I try to "share" my IMovie project via "File", the process "fails", after a short time.  I am following the instuctions;  Click share>file>next > except it hasn't download to save.  The blue circle never completes its circle before I says it failed.  What am I doing wrong?

    Are you trying to transfer it from the iPad to your desktop?  Have you tried AirDrop?

  • Every time I open my homepage (not the Firefox page), another tab opens that is an ad. My pop-up blocker is on, so I don't understand why this is happening.

    My homepage is whitenoiseplayer.com. Whenever I open Firefox, this additional tab opens. It is an ad that says something like, "Congratulations Wal-Mart customer!" and says I've won something. I don't think it's a virus, because I already did a virus scan. Could it be a problem with my homepage? I've been using this homepage for quite some time, and this has never happened before. It doesn't happen when I open any other websites.

    This kept on happening to me too! I finally figured out the problem! I had downloaded something and it set it as my homepage automatically. Only mine was a google search of something and it was highly annoying, but the same problem! At the top of mozilla push firefox>options>options>general. Look at the homepage part.
    It should only have your chosen homepage, but it doesn't! Just delete the other link and press save! I guess firefox allows you to have as many home page's as you like! Odd, but cool.
    Well, I hope that helped! (:

  • Hi I have purchaed 7500 T- Coins for tetris and every time i play i have no poer coins i don't understand why this keeps happening Please let me know if maybe im not doing something right otherwise i would like a refund as these T- coins are doingnothing

    As i said i purchased 7500 T-coins for tetris and i run out of ower coin in seconds the T-coins seem to NOT be doing anything to help my game if that is the case i want to cancel my orders for a refund .Maybe i am using them wrong or they didnot kick in please let me know  Thank You Laura

    There is no configuration of a MBP that will satisfy the needs of all users.  The variables are too many for the tasks that are required for the MBP to perform.
    If cost is no object, the fastest CPU is a given as well as RAM.  Needs for same may be few and not often if ever used, but certainly will do no harm,
    Storage is an issue of a HDD with greater capacity compared with the speed offered by SSD with lesser capacity.
    Size can be important.  The convenience of portability of a 13" MBP with the larger and heavier 15" and 17' MBPs.
    In the final analysis, you have to make these decisions.
    Ciao.
    (I'm not an expert)

  • HT5622 When I am getting a new FREE app, my apple ID is required but today every time I attempted to get the app, I also was asked for my credit card info. Since each time I was accessing free apps I do not understand why this was asked..I

    What am I doing wrong?

    You can create an iTune and App Store account without credit card details
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

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