My iPhone 4s has suddenly gone to a black screen!!

my iPhone 4s has suddenly gone to a black screen and so i connected it to iTunes to restore it. the error message; the iPhone could not be restored. this device isn't eligible for the requested build. what do i do????

Charge using the AC adaptor for at least 30 minutes, and if not on repeat the reset. 
If still not responding, there is a hardware problem that needs evaluation by Apple or an Apple authorized service provider.

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