My iphone 4s is charged and I can tell that its on but my screen remains black. Are there any tips that can help before taking it in to the apple store?

I've already tried turning it on and off as well as pressing the sleep/wake and home button together to restart but nothing has happened :/
This is also the second time its happened to my phone as well, the first time it miraculously turned on by itself after an hour

Hi katherian!
I have an article here that can help you troubleshoot this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for using the Apple Support Communities. Have a good one!
-Braden

Similar Messages

I just downloaded the ios7 and now it won't let me update any of my apps it keeps takeing me out of the apple store than all the apps that need to be updated are not on the list anymore

I Just downloaded the ios7 on my iPod 5 and it will not let me update my apps every time I try they are gone and it exiting out of the apple store also my battery has been dieing a lot faster lately too

@tx4kings
While on your iPhone
log out of iTunes
restart your device
connect to a strong wifi
log back into iTunes
update

I synced my sisters phone with my itunes and now all her contacts have disappeared and been replaced with mine and also photos... she has never done a back-up is there any way we can get all her contacts and pictures back?

I synced my sisters phone with my itunes and now all her contacts have disappeared and been replaced with mine and also photos... she has never done a back-up is there any way we can get all her contacts and pictures back?

Look under iTunes>Preferences>Devices...is there a backup listed for her phone? First thing done when you sync is an iPhone backup. If you have not synced since screwing her phone up, restoring from that backup(if it exists) should restore her content. Do not sync after you restore her phone, eject it. So, first disable auto-sync on that same device pane in iTunes before you proceed. If this doesn't work, is your sister bigger than you? If so, run 'cause her data is gone .

I live in South Africa and I am looking to get a mac book air to help me with all of my schoolwork and presentations. Are there any discounts that students can get and if so how much of a discount?

I live in South Africa and I am looking to get a mac book air to help me with all of my schoolwork and presentations. Are there any discounts that students can get and if so how much of a discount?

Hi, actually there is, but you have to inquire according to Apple.com/za website. Here is the statement:
Student Discounts
Students, staff and academic institutions are eligible for ongoing discounts on Apple products and solutions. Call 011 535 9080 for further information.

Hi I have lost my iPod touch and I can't find it. Also it is dead. Is there any way I can find it ? Thanka

Hi I have lost my iPod touch and I can't find it. Also it is dead. Is there any way I can find it ? Thanks

Only the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I recently updated my software to snow leopard 10.6.8 and now iTunes will not open, are there any updates I can download?

I updated my software to 10.6.8 so I could sync my iPhone to iTunes but now when I try to open iTunes, it quits as soon as I open it. Are there any updates that will solve this?

This (Repair permissions) did not work. I am seeing that the "world" is having the same problem as I, and it it appears that Apple software people have been testing on us again. Well, I hope they see enough problems to justify working on it....

Are there any apps that install animated lock screens without jail breaking my iPhone 5?

Are there any apps that can install animated lock screens without jail breaking the iPhone 5?

I don't know of any way, except perhaps by using an animated GIF or PNG as your wallpaper. I've never tried it, though.
I don't recommend jailbreaking your phone, voiding your warranty, and risking ruining the phone just for this feature, however - http://support.apple.com/kb/HT3743

I have been an Adobe customer since 1991 on an old IICi. Awhile ago I purchased Creative suite 4. I have Adobe Acrobat 4, ver. 9.5.5. Are there any updates I can apply? What is involved in updating if I want to avoid the cloud? I have a satellite con

How do I upgrade Acrobat Pro 9.5.5?
I have been an Adobe customer since 1991 on an old IICi. A while ago I purchased Creative suite 4. I have Adobe Acrobat 4, ver. 9.5.5. Are there any updates I can apply? What is involved in updating if I want to avoid the cloud? I have a satellite connection that charges for bandwidth usage. I have a 27" iMac, using 10.10.3.

Hi Kenneth ,
We are sorry but you would not be able to update from Creative Suite 4 .The reason being there are no updates available for Acrobat version 9 .It is quite an older version so you are unfortunately not eligible for any updates or upgrade .
The best option for you would be to opt for Acrobat DC .
You could either for Acrobat DC subscription or perpetual version .Here is the link to download the same .
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
You could also opt for Acrobat DC Creative Cloud subscription
https://creative.adobe.com/products/acrobat
Regards
Sukrit Dhingra

I am in Canada, but I want an app that is only available to US customers. Is there any way I can get this app?(TV Guide). Thanks

I am in Canada, but want an app that is not available to me (US only), is there any way I can get this appÉ (TV Guide). Thanks.

No.

I'm really disappointed that I can't watch tv shows on my iPad 2.....because of flash issue....are there any apps that help?

Im really disappointed that I can't watch any tv shows due to the flash issue....are there any apps that help?

Skyfire
iSwifter
Cloud Browse
Or look for apps for specific networks you want to watch.

One of my kids has an iphone 4, the other has an ipod. Bluetooth is ON for both, but they are not discovering each other. Are there any suggestions? (They bought a simple texting app so the ipod could text the iphone.)

One of my kids has an iphone 4, the other has an ipod. Bluetooth is ON for both, but they are not discovering each other. Are there any suggestions? (They bought a simple texting app so the ipod could text the iphone.) Thank you.

The built in BT profiles that iOS has do not include any kind of file sharing. Does the app say that it will text over BT? If so, then the connection would most likely be handled through the app itself. What is the name of this app?

My internal fan has gotten loud like a vacuum. Are there any tricks to fixing it without taking it in? Can it be taken in to replace the fan or is it time for a new computer?

My internal fan has gotten loud like a vacuum. Are there any tricks to fixing it without taking it in? Can it be taken in to replace the fan or is it time for a new computer?

Reset the SMC, as per > Resetting the System Management Controller
1. Shut down the computer.
2. Unplug the computer's power cord.
3. Wait fifteen seconds.
4. Attach the computer's power cord.
5. Wait five seconds, then press the power button to turn on the computer.

2015-3-23 iPhone 6 got a new product Why is enabled, data on new products 2014-11-28 Are there any signs? Please answer

2015-3-23 iPhone 6 got a new product Why is enabled, data on new products 2014-11-28 Are there any signs? Please answer

This might be a hardware failure, to find out, try to set the phone back to factory settings, as explained in this article:
Use iTunes to restore your iOS device to factory settings - Apple Support
If the error comes back, contact Apple Support to get the phone serviced or visit the Apple Store or Authorized Apple Service Provider next to your place to get that done.
iPhone - Contact Support - Apple Support

Are there any games you can download on your ipod generation 2???

Are there any games you can download on your ipod generation 2?? Every app I go into says its not able to download due to upgrade.

I don't think there is one all of the developers moved to the iPods 4&5. I think it may be time for an upgrade.

Using iphone 4s that is still on ios 6.1.3, is there any way i can update to ios 7 only and not ios 8?

I had to borrow my mom's iphone 4s cause my iphone 5 died on me. this 4s is still on iOS 6.1.3 is there any way i can just upgrade to iOS 7 and not iOS8? I have some apps that won't work on the current ios version installed.

Afraid not. iOS 8 only.

My iphone 4s is charged and I can tell that its on but my screen remains black. Are there any tips that can help before taking it in to the apple store?

Similar Messages

Maybe you are looking for