My iPhone 4S is freezing shortly after being disconnected from the charger and/or while trying to unlock my phone.

Why is my 3 day old iPhone 4S freezing after being disconnected from a power source and/or while trying to unlock the phone?

hold down the power/home key together for 10 to 15 secs or until you see the apple logo and then release then wait for your phone to boot back up.

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My ipod touch 4th generation dies after disconnected from the charger, and won't work in the computer (windows). Help would be apreciated!

I hadn't used my ipod for about a week, and when I went to go charge it, I tried to disconnect it. When I did, it just shut off. I tried it with several other charger cords (both car and home), tried pressing power and home but only seemed to work when connected to the power and nothing when not connected, and I'm not exactly sure what the problem is. Do I need some in-depth tech support or what?

You can try here:
iPod touch: Hardware troubleshooting
However, an appointment at the Genius Bar of an Apple store might be in order.

When i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke

when i connect my iphone to my pc i get "itunes could not connect to this iphone. An unknown error occurred (0xE8000012) i have the correct itunes i also tried to reset my phone, i did this before i went to bed and it was still trying to reset when i woke the next day should it take this long?

http://support.apple.com/kb/TS3221

I'm from the uk and I'm trying to send a message to someone who lives in the US, however it does not recognise that they have an iPhone so it won't send as an iMessage, any solutions?

I'm from the uk and I'm trying to send a message to someone who lives in the US, however it does not recognise that they have an iPhone so it won't send as an iMessage, any solutions?

Hi Will_medlock,
If you are having issues sending iMessages to a specific person overseas, you may find the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden

HT1414 My iPhone 4s turns off when i remove it from the charger, but its 100% fully charged. What is the problem?

I am on version 6.1.2 and I have replaced my battery already a couple of weeks ago, so it shouldnt be a battery problem (I guess). this happened 2 days ago at first it wouldnt charge or turn on at all and today it turned on but it turns off as soon as I remove it from the charger. At the moment its on the charger but keeps on randomly turning on and off.

One thing to try is a updating, either via iTunes or OTA, to 6.1.3 to see if that cures the problem. Also, once you've updated it set it up as a new iPhone and see how it performs then. If it's fine after that try restoring from your backup to see if the problem comes back. It could be an issue with your firmware that's currently on the phone and it might be residing in your backup

My iphone 4s will not turn on, I have checked the charger and its fine

My Battery was low and the iphone powerted off. I have tried to charge it but it still won't power on. I have checked the charger and its fine

RESET DEVICE
Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost).

My iPhone 4 is freezing,when i plug it into the charger it begins downloading something, then all of a sudden it stops loading and a white screen shows up then it starts loading again, freezing and it keeps happening that way. What do I do?

I had a refurbished iPhone 4/4S. When I got it, I placed it on the charger. 3 minutes later the apple sign appears on the phone,then a bar appears underneath it. It begins to download something (Idon't know what) then it looks as if it only loaded 10%, then it stops..Several minutes later the screen turns white, the phone shuts off, and the ame thing happens over, and over, and over again. Can anyone help me fix this problem so that I can use my phone?

Hey there, welcome to Apple discussions.
Sorry to hear you're having this issue.
Some things to help solve this issue. I would recomend trying a restore in recovery mode. This would require your phone, the syncing/charging cable, and a computer with iTunes software installed. With that being said, you would then want to plug your phone into your computer, and attempt a 'recovery mode restore'.
All steps found here for your convienence.
http://support.apple.com/kb/ht1808
Hope this helps.

People Cannot Hear Me When I make Calls on iPhone 4, Bought a new iPhone 4, uploaded all of my own information from the backup, and it still doesnt work, help!

I went in to apple, they couldnt figure it out, I am on AT&T so I was figuring on going into their store today and seeing if its something with the network, if not I am going back to apple, but this is literally a brand new phone i bought yesterday, not refurbished or anything, brand new, does anyone know why this isnt working? Everything else works fine, the mics both work, its just when I make calls or someone calls me the mic doesnt work.

When you see the same issue on more than one hardware device, it means that the problem is likely to exist outside of the hardware. Two things to investigate would be the software/firmware on the backup and issues with the cellular network. It's probably safe to rule out the cellular network as well.
First, make sure that you have imported copies of all the information (pictures, videos, documents) on the device. Do this thorough itunes, and the applications (photographic and document processing) on your computer. Perform a firmware update then restore the device as new. If the problem persists, then you may actually have the worst luck and discovered two devices with an identical issue.
Read each of the steps before initiating the DFU.
!. Connect the iPhone to any computer running a fully updated version of iTunes.
2. Press and hold both "home" and "sleep/wake" buttons
3. After eight seconds let go of only the sleep/wake button.
4. Keep holding the home button until you see a popup mesage in iTunes.
5. Read all all the popups, then use iTunes to update the iPhone's software.
If the popup fails to show, repeat steps 2 through 4

I got my iphone 5 Last christmas, all seem to be well then it started connecting a disconecting from the charger and then suddenly stopped so i bought a new charger, it would for a bit then stopped working again whats wrong?

I Got my iphone 5 last christmas, and then a couple of months after the charger started to conect and disconect, i thought at first it was just the cord so i bought a new one but then it happened again, from this day i have bought 6 iphone 5 chargers and now my 7th and its rarely working whats wrong? and also my sleep wake button isnt working properly? PLEASe HELP !

If you are getting Siri when you double tap, then your home button must be sticking. Siri comes up when you hold the home button. Try tapping quickly twice. When that happens, the multi-tasking list comes up and you will see the app icon and then a thumbnail, or reduced size view of the app above it. You put your finger on that thumbnail and swipe upwards with your finger.
For that issue, you might want to do a reset of the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. This will not affect your data.
To be honest, your novel is a little difficult to read, and I think you put too much information in there, and a lot of it is unnecessary. Be to the point and just add information necessary to understand the issue.

Win 8.1 Metro apps re-installing after being removed from the reference image

Scenario:
MDT 2013 - Build reference image for Win 8.1 on hyper-v executing the following commands removing all metro apps.
Powershell.exe -Command "&{Get-appxPackage -AllUsers | Remove-AppxPackage -ErrorAction SilentlyContinue}"Powershell.exe -Command "&{Get-AppXProvisionedPackage -online | Remove-AppxProvisionedPackage -online -ErrorAction SilentlyContinue}"
Install windows updates and perform sysprep and capture wim task
Import Wim into Sccm 2012 r2 and deploy with standard mdt task
Problem:
After deployment all Metro apps are reinstalled or reinstalling.
Notes: Setting Copyprofile True is ignored and have tried various methods and it is always ignored.
If I use the wim from sources\install.wim and I either dism /remove-appx... or powershell in win PE get-appx -path | Remove-appx...
If that wim is modified and used then it deploys without the Metro apps but it doesnt have any windows updates. If I use that wim to build the reference image it will have no metro apps but after capture and deploy through sccm the metro apps start
to re-install.
Below is the unattend.xml
<?xml version="1.0" encoding="utf-8"?>
<unattend xmlns="urn:schemas-microsoft-com:unattend">
<settings pass="windowsPE">
<component name="Microsoft-Windows-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State">
<Display>
<ColorDepth>16</ColorDepth>
<HorizontalResolution>1024</HorizontalResolution>
<RefreshRate>60</RefreshRate>
<VerticalResolution>768</VerticalResolution>
</Display>
<ComplianceCheck>
<DisplayReport>OnError</DisplayReport>
</ComplianceCheck>
<UserData>
<AcceptEula>true</AcceptEula>
<ProductKey>
<Key></Key>
</ProductKey>
</UserData>
</component>
<component name="Microsoft-Windows-International-Core-WinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<SetupUILanguage>
<UILanguage>en-US</UILanguage>
</SetupUILanguage>
<InputLocale>0409:00000409</InputLocale>
<SystemLocale>en-US</SystemLocale>
<UILanguage>en-US</UILanguage>
<UserLocale>en-US</UserLocale>
</component>
</settings>
<settings pass="generalize">
<component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<DoNotCleanTaskBar>true</DoNotCleanTaskBar>
</component>
</settings>
<settings pass="specialize">
<component name="Microsoft-Windows-UnattendedJoin" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State">
<Identification>
<Credentials>
<Username></Username>
<Domain></Domain>
<Password></Password>
</Credentials>
<JoinDomain></JoinDomain>
<JoinWorkgroup></JoinWorkgroup>
<MachineObjectOU></MachineObjectOU>
</Identification>
</component>
<component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State">
<ComputerName></ComputerName>
<ProductKey></ProductKey>
<RegisteredOrganization></RegisteredOrganization>
<RegisteredOwner></RegisteredOwner>
<DoNotCleanTaskBar>true</DoNotCleanTaskBar>
<TimeZone>Pacific Standard Time</TimeZone>
<CopyProfile>true</CopyProfile>
</component>
<component name="Microsoft-Windows-IE-InternetExplorer" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<Home_Page>http://www.microsoft.com/</Home_Page>
<DisableWelcomePage>true</DisableWelcomePage>
<DisableFirstRunWizard>false</DisableFirstRunWizard>
</component>
<component name="Microsoft-Windows-Deployment" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<RunSynchronous>
<RunSynchronousCommand wcm:action="add">
<Description>EnableAdmin</Description>
<Order>1</Order>
<Path>cmd /c net user Administrator /active:yes</Path>
</RunSynchronousCommand>
<RunSynchronousCommand wcm:action="add">
<Description>UnfilterAdministratorToken</Description>
<Order>2</Order>
<Path>cmd /c reg add HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System /v FilterAdministratorToken /t REG_DWORD /d 0 /f</Path>
</RunSynchronousCommand>
<RunSynchronousCommand wcm:action="add">
<Description>disable user account page</Description>
<Order>3</Order>
<Path>reg add HKLM\Software\Microsoft\Windows\CurrentVersion\Setup\OOBE /v UnattendCreatedUser /t REG_DWORD /d 1 /f</Path>
</RunSynchronousCommand>
</RunSynchronous>
</component>
<component name="Microsoft-Windows-International-Core" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<InputLocale>0409:00000409</InputLocale>
<SystemLocale>en-US</SystemLocale>
<UILanguage>en-US</UILanguage>
<UserLocale>en-US</UserLocale>
</component>
<component name="Microsoft-Windows-TapiSetup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<TapiConfigured>0</TapiConfigured>
<TapiUnattendLocation>
<AreaCode>""</AreaCode>
<CountryOrRegion>1</CountryOrRegion>
<LongDistanceAccess>9</LongDistanceAccess>
<OutsideAccess>9</OutsideAccess>
<PulseOrToneDialing>1</PulseOrToneDialing>
<DisableCallWaiting>""</DisableCallWaiting>
<InternationalCarrierCode>""</InternationalCarrierCode>
<LongDistanceCarrierCode>""</LongDistanceCarrierCode>
<Name>Default</Name>
</TapiUnattendLocation>
</component>
<component name="Microsoft-Windows-SystemRestore-Main" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<DisableSR>1</DisableSR>
</component>
</settings>
<settings pass="oobeSystem">
<component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State">
<UserAccounts>
<AdministratorPassword>
<Value>QQBkAG0AaQBuAGkAcwB0AHIAYQB0AG8AcgBQAGEAcwBzAHcAbwByAGQA</Value>
<PlainText>false</PlainText>
</AdministratorPassword>
</UserAccounts>
<AutoLogon>
<Enabled>true</Enabled>
<Username>Administrator</Username>
<Domain>.</Domain>
<Password>
<Value>UABhAHMAcwB3AG8AcgBkAA==</Value>
<PlainText>false</PlainText>
</Password>
<LogonCount>999</LogonCount>
</AutoLogon>
<Display>
<ColorDepth>32</ColorDepth>
<HorizontalResolution>1024</HorizontalResolution>
<RefreshRate>60</RefreshRate>
<VerticalResolution>768</VerticalResolution>
</Display>
<FirstLogonCommands>
<SynchronousCommand wcm:action="add">
<CommandLine>wscript.exe %SystemDrive%\LTIBootstrap.vbs</CommandLine>
<Description>Lite Touch new OS</Description>
<Order>1</Order>
</SynchronousCommand>
</FirstLogonCommands>
<OOBE>
<HideEULAPage>true</HideEULAPage>
<NetworkLocation>Work</NetworkLocation>
<ProtectYourPC>1</ProtectYourPC>
</OOBE>
<RegisteredOrganization></RegisteredOrganization>
<RegisteredOwner></RegisteredOwner>
<TimeZone></TimeZone>
</component>
<component name="Microsoft-Windows-International-Core" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<InputLocale>0409:00000409</InputLocale>
<SystemLocale>en-US</SystemLocale>
<UILanguage>en-US</UILanguage>
<UserLocale>en-US</UserLocale>
</component>
</settings>
<settings pass="offlineServicing">
<component name="Microsoft-Windows-PnpCustomizationsNonWinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<DriverPaths>
<PathAndCredentials wcm:keyValue="1" wcm:action="add">
<Path>\Drivers</Path>
</PathAndCredentials>
</DriverPaths>
</component>
</settings>
<cpi:offlineImage cpi:source="catalog://sccm1/deploymentshare$/operating systems/windows 8.1 enterprise x64.1/sources/install_windows 8.1 enterprise.clg" xmlns:cpi="urn:schemas-microsoft-com:cpi" />
</unattend>

Yes as I've removed it both via get-appxpackages | Remove-appxpackages and via the dism commands.
I have found also that wasn't getting a good sysprep. Problems with copy profile lead me to try doing a manual sysprep where I found I was getting failures in my sysprep. The problem was that I was disabling the windows store service in my reference
image.
I was very hopeful that was going to be the resolution but it appears that is not the case.
2014-09-26 07:15:03, Error SYSPRP WSLicenseCleanUpState failed with hr=c0020017
2014-09-26 07:15:03, Error [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'WSLicenseCleanUpState' from C:\Windows\System32\wsclient.dll; dwRet = 0xc0020017
2014-09-26 07:15:03, Error SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0xc0020017
2014-09-26 07:15:03, Error SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0xc0020017
2014-09-26 07:15:03, Error SYSPRP SysprepSession::Execute: Error in executing actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0xc0020017
2014-09-26 07:15:03, Error SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0xc0020017
2014-09-26 07:15:03, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0xc0020017
2014-09-26 07:15:03, Error [0x0f00a8] SYSPRP WinMain:Hit failure while processing sysprep generalize internal providers; hr = 0xc0020017

TS3694 my iphone 3g synch it self after i connect to the computer and now it says restore the software after i tried to restore it says error 1015 plz any one can help

if there is any who can help u welcome

This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.
http://support.apple.com/kb/HT3743

My iPad went down to 98% battery after 6 mins after being taken off the charger is this normal?

Ya pretty much what the tile says I just wanna know if this is normal

That seems to be a bit too fast if it continues to drain that quickly. That would be 20° drain each hour only giving you 5 hours of battery life. Give it some time before you make any real assessment, the battery indicator can act sort of funky at times. My indicator will stay on 100° for 15 minutes and then start to drain rather quickly until it evens out and gets to where it should be. From that point on, it will reduce at a normal rate.
You can try resetting the iPad. Sometimes that cures hunky little software issues. Sometimes, restarting the iPad can return the gauge to a normal reading.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

My iphone 5s keeps changing time on its own and keeps disconnecting from the wifi and cellular data. All other devices are connected and working. Is it a virus?

What can i do to fix it? My husband suggests I reset my phone but I'm afraid my data will be wiped off an that would be of total waste if the problem doesn't even get solved. Your help would be much appreciated!

There is no known malware capable of infecting an iPhone that has not been jailbroken (ie, hacked to allow apps from outside the App Store). If you have jailbroken it, you have exposed yourself to malware, and should restore the phone to factory defaults, without restoring a backup. All data will be lost, but that is unavoidable.
Most likely, you haven't jailbroken it, in which case you don't have to worry about malware. In that case, it's hard to say what's going on, but there are some things you can try.
First, try resetting your device. Press and hold both the home button and the sleep/wake button for about 10 seconds, until the screen turns off. Ignore the slider that will appear. Release the buttons, then press and hold the sleep/wake button until the Apple logo appears. This is the equivalent of a reboot, and should not affect your data or apps.
If that doesn't help, try restoring your device from backups, and if that doesn't help, restore it to factory settings (ie, do not restore a backup). See:
http://support.apple.com/kb/ht1414
If none of that helps, the issue is caused by some kind of hardware problem, and the device will need to be repaired or (more likely) replaced.

My iPhone4 does not start after it was out of charge and recharged again?

My iPhone 4 does not start after it was out of charge and recharged again?

Hi Svedjot,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
Judy

After purchasing something from the i store and dowloading it , I can only syn it on my i phoone if i delete all my apps

After purchasing something from the istore and downloading it . I can then only syn it on my i phone if I delete all my apps

Cameron_From_QLD wrote:
I think I may have downloaded the one for iPad/iPhone.. Does it make any difference to the one for a MacBook Air?
Yes. You cannot Use that Version on any computer.

My iPhone 4S is freezing shortly after being disconnected from the charger and/or while trying to unlock my phone.

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