My iPhone 4 is freezing,when i plug it into the charger it begins downloading something, then all of a sudden it stops loading and a white screen shows up then it starts loading again, freezing and it keeps happening that way. What do I do?
I had a refurbished iPhone 4/4S. When I got it, I placed it on the charger. 3 minutes later the apple sign appears on the phone,then a bar appears underneath it. It begins to download something (Idon't know what) then it looks as if it only loaded 10%, then it stops..Several minutes later the screen turns white, the phone shuts off, and the ame thing happens over, and over, and over again. Can anyone help me fix this problem so that I can use my phone?
Hey there, welcome to Apple discussions.
Sorry to hear you're having this issue.
Some things to help solve this issue. I would recomend trying a restore in recovery mode. This would require your phone, the syncing/charging cable, and a computer with iTunes software installed. With that being said, you would then want to plug your phone into your computer, and attempt a 'recovery mode restore'.
All steps found here for your convienence.
http://support.apple.com/kb/ht1808
Hope this helps.
Similar Messages
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My ipod froze so I restarted it, but then it happened again, so I restarted it again, and it was fine but then it ran out of battery. Now when I plug it into the charger it, the Apple sign comes up for 5 seconds then disappears, it doesn't turn on or come up with the charging sign. Is it not going to work again, or is ther something I can do? Please help.
I have the same problem, and my Ipod turned off (when I held the home and power button)
but then when I held down the home button (after turned off) nothing happened, the screen is still black.
Do you know what I should maybe do?
Thanks is advance -
I have an Iphone 3gs and today I had taken some pictures and my battery was 8% i was looking at the few I had took. Then my phone died but when I plugged it into the charger and got it on I went to upload the pictures but they were deleted! All my other pictures that i have taken are still there, it just deleted the ones I took a couple of hours before it died!
I was just wondering if there is anyway of getting them back at all? and how common is this?Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone? -
My iPhone4 will not come on. When i plug it into the charger, it only says connect to iTunes. When I tried restoring it, it said my iPhone4 could not be restored.
Try this
http://support.apple.com/kb/HT1808 -
What do i do my iphone will NOT turn on it is like stuck its fine it hasnt been dropped kicked or thrown or hurt in any way its just i plug it into the wall in the charger it will not turn on its a black screen and also i hold the ON Button and its still not working I tryed plugging it into the Computer and still Nothing...What do i do?!?
What do i do my iphone will NOT turn on it is like stuck its fine it hasnt been dropped kicked or thrown or hurt in any way its just i plug it into the wall in the charger it will not turn on its a black screen and also i hold the ON Button and its still not working I tryed plugging it into the Computer and still Nothing...What do i do?!?
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My phone will not charge when I plug it into the charger what can I do?
I have had problems with my phone not getting a connection to charge from the charger is there anything I can do?
Easiest first steps: Make sure the port is not damaged and free from dust. Try another cable and/or wall plug.
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its just all black and wont turn on or show any light. ive had it for about 2 years now. its a ipod touch 5th generation and blue not sure what to be but it has everything on it thats so important.. i need help and im unsure about the IOS :/
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
when i charge my iphone it has the plug instead of the lightning bolt showing its fully charge but the percentage will stay the same or go down. when i plug it in it turns back on but turnes right back off because its at one percent and it keeps repeating the process. if i just try to turn it on it loads the aoole logo the the lock screen then turnes right back off. please help!!! i have a cdma verizion iphone 4 if that matters
Bring your phone into Apple for battery diagnostics.
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i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
My iPhone 4 will not turn on. When I plug it into Itunes it says it is n recovery mode. I try to restore it and the error code code 3194. I have tried all the steps what now?
It is usually given as a communication error between Apple, iTunes (your computer), iPhone. Somewhere they are not communicating, so the iOS you are trying to install cannot be approved by Apple. Trouble shooting steps include, making sure you have Current iTunes installed, make sure your Hosts file of computer is not blocking Apple. Try restoring on another computer.
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My iPhone 4 with IoS 7 keeps randomly turning off. Also, when I plug it into my charger it keeps losing service untill I unplug it. Please help!
Take the device to Apple for evaluation.
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My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
how do I get data off my phone? when I plug phone into the wall and hold down the button i can get into photos and messages etc but when I plug into laptop it goes to recovery mode........therefore the data is not yet wiped? HELP! I got married last week on holidays and have not had a chance to save photos yet.
Hello there stidhambr15,
I was researching the issue you are having and recommend a couple of things. First it might be a good idea to reset the device following iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting found here http://support.apple.com/kb/ht1430
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't quite get the device going again, I recommend restoring the device.
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Might even be a good idea to turn off the phone, reseat the SIM card, and turn it back on.
iPhone and iPad: How to remove the SIM card
http://support.apple.com/kb/ht5163
iPhone 4 (GSM model)
iPhone 4S
Cheers,
Sterling -
My gen 4 ipod shuffle is not showing the green light when I switch it on (Green area shown). But when I plug it into the computer there initial orange blink and then solid orange. What wrong with it and how can I fix it.
Hello Korawees,
I was researching the issue you are describing and had a recommendation. The device is very simple, so the software troubleshooting for it is pretty limitted so I think you shoud restore the iPod shuffle and re sync the content. That way, if it is a software issue, this will fix it. Here is the article named Restoring iPod shuffle to factory settings found here: http://support.apple.com/kb/HT1481.
Before Starting
It is important to understand the difference between "update" and "restore." Update does not affect your settings or songs, it simply installs updated software that controls iPod shuffle. Restore erases the disk and restores iPod shuffle to its original factory condition with updated software. If you only need to update iPod shuffle, this should be done on the computer where music is normally synced. Updating on another computer will result in all songs being removed from iPod shuffle.
Warning: Because Restore erases all songs and files on iPod shuffle, make sure to back up any files you've saved on iPod shuffle. Your songs, podcasts, and audiobooks can be synced back to your iPod shuffle if the items are part of your iTunes library.
How to restore iPod shuffle
Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
Download and install the latest version of iTunes if you do not already have it installed.
Open iTunes, and then connect iPod shuffle to your computer.
After a few moments, iPod shuffle will appear in the Devices section on the left side of the Tunes window.
Select iPod shuffle under Devices and you will see information about it appear in the main iTunes window under the Summary tab/button for iPod shuffle (3rd and 4th generation) or the Settings tab/button for iPod shuffle (1st or 2nd generation).
The Version section tells you whether iPod shuffle is up to date or needs a newer version of the software.
Click the Restore button. You will be presented with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4-possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software currently on your computer.
Restore Option 4: Restore and Update - Restores after downloading the latest iPod Software on your computer.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress indicator will appear on the computer screen indicating that the restore process has started. Do not disconnect iPod shuffle during the restore process.
After the restore process is complete, the iPod shuffle's status light will flash orange continuously. The iPod Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences as you did when you connected your iPod shuffle for the first time.
When you come to step 7, I recommend Restore Option 4.
Take care,
Sterling -
i have an iphone 4 and and it suddenly turns off i stilled had 70 percent to so i went home plugged it into the charger and let it sit there for about 30 mins still nothing then i put tried putting it in dfu mode but nothing please help
Connect iPhone to Wall Charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons. If nothing, this means your iPhone has a hardware fault, most likely and hopefully battery.
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