My iPhone 5 C doesn't respond when pressing the Home Button, do I need to go to a Apple store or is there another way to fix this problem?

I bought my iPhone 5 C last week and is still all brand new. My phone was alright thses days but suddendly when i pressed the Home button to get out of an app, it didn't respond and also when i want to see the time I press the Home button but it doesn't show the lock screen. Do I need to go to an Apple Store or is there another way to fix this problem? I have read the Helping Center in the Apple Web but still it didn't help to solve my problem. Can someone please help me?

Getting your notifications is definitely important and we understand not wanting to miss anything katieb373. You have reached the right place for assistance in getting this working for you again. Has your phone completed any recent software updates right before this happened? You can reset the network settings to see if that will resolve the issue by following the steps http://vz.to/1uO6qTU in the link. Please try this and let us know the results.
CandiceH_VZW
Follow us on Twitter at @VZWSupport

Similar Messages

I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out. Is there another way to fix this problem? Cheers

I've forgotten my pass-code to my Ipod touch 4g and when I try to restore and update it on my itunes library the internet connection cuts out so this is not an option. Is there another way to fix this problem? Cheers

The only way is to connect the iPod to a computer with has an internet connection and iTunes and restore the iPod. Use as friiend's computer or make an appointment at ther Geniuds Bar of an Apple store.

When I put in my earphones to listen to music the sound isn't clear and I have to push and hold them in it in order for it to be. It's not the earphones because I use them in my laptop and they work fine. Is there a way to fix this problem?

Whenever I put my earphones into my iPod Touch 2g the music isn't clear and I have to push and hold them in order to hear the song normally. It isn't the earphones because I tried another pair, that worked fine, and there was still no difference. I also use the same pair of earphones in my laptop and it sounds great. Is there a way to fix this problem without having to buy a brand new iPod touch? Do I need to clean it or something? And if so, how would I go about doing that? Thanks!

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
If still problem that indicates you have a bad headphone jack.
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours. Likely not worth it for your old 2G iPod
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

Hear sound when press the home button, as if there is a gap underneath !!

Hear sound when press the home button, as if there is a gap underneath !!

Take it back to Apple if you think there's a problem with it.

I have problem with my ipad when set up ipad asked to activation but i cant remember my apple id that i used to setup.now i can not open it .Is there any way to fix this problem?

I have problem with my ipad when set up ipad asked to activation but i cant remember my apple id that i used to setup.now i can not open it .Is there any way to fix this problem?

Hello Abdo_Zain,
I would be concerned too if I was not able to gain access to my iPad. If you are unsure what your Apple ID is, you can find the steps in this article:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
You can reset a forgotten Apple ID password by going to the following link:
Apple - iForgot
https://iforgot.apple.com
Also, you may be able to skip the step of entering your Apple ID if you are setting up the iPad for the first time.
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have the kin 2 and whenever I turn it on, it does the introduction (pictures, ect.) and the pictures go on for about 3 minuets. but then when it is done, the screan turns blank. is there any way to fix this problem?

I have the kin 2 and whenever I turn it on, it does the introduction (pictures, ect.) and the pictures go on for about 3 minuets. but then when it is done, the screan turns blank. is there any way to fix this problem?

I have the EXACT same problem. I just got done talking with Verizon, and a replacement is on the way.

HT201210 i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it say that it cant be restored because the firmware file is not compatible. Is there any way to fix this problem

i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?

Sorry to be the bearer of bad news.
Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
http://developer.apple.com

Volume of microphone button inaudible when pressed when overall volume on high and all other sounds/ringer/alert volume working fine! Is there a way to fix this? Was working fine yesterday.

Hello, the volume of my microphone button in text messages is inaudible when pressed, even when my overall volume is on high and all other sounds/ringer/alerts volume are working fine! Is there a way to fix this? Was working fine yesterday. I've tried rebooting and turning Siri on and off, and can't think of what else to do. All googling results in posts about the mic not recording sound loud enough or not working. My mic works just fine; it does the job of recording, but I want the chime to be loud so I don't have to look at the screen to know when I can speak; I like to hear the chime to alert me. Any help is appreciated!
iPhone 4s, iOS 6

stewa348 wrote:
I agree with you about the volume on the phone itself. (I have 3Gs). It needs to be louder. I also wear hearing aids. However I do think there may be something wrong with your phone because when I connect my earbuds (Klipsh) I get very good volume through them. In fact at full volume it's way too loud. I would push for a replacement phone.
FWIW, my daughter (who also wears hearing aids) has trouble hearing her iphone. It appears to have more to do with the speaker not being lined up with the hearing aid's input. Her audiologist pointed out that some current hearing aids support bluetooth, I think we will get those next time we replace her hearing aids.

HT1212 I can't get the IPOD to start in recovery mode when pressing the home button and plugging in

I can't reset the passcode by holding the home button and plugging in to restore. Any ideas of why?

Try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella

I have an Iphone which is stuck on the apple sign. Is there a way to fix this? Or will I need to go to the shop?

I have an Iphone which is stuck with the apple icon on the screen. Can this be fixed or do I need to go to the store to get it fixed?
Thanks

When the iPhone only shows the Apple logo and then turns off, it usually indicates an issue with the software that is preventing the phone from completing it's boot sequence. This can be remedied by putting the phone into DFU mode and restoring it. By restoring the phone, the software and firmware will be removed and replaced with a fresh set and the content will be removed from the phone and need to be resynced.
To put the phone into DFU mode:
1. Make sure the phone is connected to the computer
2. Hold down the sleep/wake button and home button at the same time for 8 seconds
3. Let go of the sleep/wake button and keep holding down the home button
4. If you are successful, a dialog box will pop up in iTunes stating that iTunes has detected an iPod/iPhone in recovery mode and the phone's display will remain black.
5. Click OK, then click the restore button in iTunes.
Hopefully after that, the iPhone will be up and running so you can sync your content back.
I hope this helps!

HT4972 i was updating my iphone 4 to ios 5. When it starts updating it automatically backs up. It takes a really long time and whenever it is up to 1.4 of the bar, it automatically quits! i don't know what to do, is there some way to fix this?

i havnt updated it for some time, and now i want to update it to ios 5 and its not working!!

Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799

I just recently updated to firefox 15 and almost every 5mins it crashes. when I open a new browser all i get is a blank white screen. Is there a way to fix this

as i was typing up this report it crashed on me twice....

We're sorry to hear that your Firefox seems to be crashing. Please perform the following steps to give us additional crash report ID's that helps us find out more about the cause of the crash. ''The report ID you provided was an empty report, not enough data came through.''
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.

TS1363 The "ipod has been detected but could not be identified properly...." message occurs when I plug it in. This started happening after having replaced the hard drive and operating system. Is there any way to fix this problem? I have tried all the

Ever since having to replace my hard drive on my laptop and also the operating system, I cannot get my ipod to work with my laptop. I continually get this message. I have tried every troubleshooting procedure repeatedly and also have tried all the posts on the support communities. Can anyone help?

Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock

I have a question when I try to authorize my daughters ipod to itunes on a new computer it pulls up a email addresse I do not know and will not transfer her music is there any way to fix this Thanks in advance

When trying to authorize my daughtes ipod classic to a new laptop it pops up and asks for apple id but the email is not one of ours and it will not let me change it is there any way to fix this problem Thanks in advance

To whom does the email address belong to? Are you sure it wasn't an email address used in the past or perhaps one that had belonged to a friend of hers?
Either way, if the music on her iPod was purchased under an account not belonging to her or you, there is much you can do. Sorry.
B-rock

I bougnt my S5 a month ago and I am having two major issues. The screen is very slow to respond. When the screen is dark and I press the home button, it doesn't come on. I have to press the button anywhere from 4-10 times and then it usually flashes on

I bougnt my S5 a month ago and I am having two major issues. The screen is very slow to respond. When the screen is dark and I press the home button, it doesn't come on. I have to press the button anywhere from 4-10 times and then it usually flashes on and back off. It is very, very frustrating. The other issue is that the battery drains very quickly. I have called Verizon numerous times regarding these issues. They tell me to do different things that never help. We eventually did a factory reset and it still has the same issues. Help! It is a brand new phone and unfortunately I am in a new two year contract. Ugh. Is there anyone out there who can help me?

I have done that several times. In fact, every time I call Verizon with my phone problems, they have me do the same things repeatedly. I keep telling them I have already done them but they insist they are SURE it will work this time. It never does. After doing the factory reset and it still not working correctly, they act like they are confused, almost like I am lying. I did what you suggested above on the slim chance it would work this time but it did not. I bought two S5's that day and the other one works perfectly fine. I know I got a bad phone. Verizon just does not listen. It is a bad phone. I just want a new phone that works properly. Is that too much to ask? I bought a new phone that has been bad from day one. Why oh why do I have to spend hours of my time on the phone, in the store, on the computer, trying to rectify this? It shouldn't be this difficult! Help please!!!

My iPhone 5 C doesn't respond when pressing the Home Button, do I need to go to a Apple store or is there another way to fix this problem?

Similar Messages

Maybe you are looking for