My iPhone 5 just locked up on me.  None of the buttons work and I can't even turn it off.  Any solutions? Thanks.

My iPhone 5 just locked up on me.  None of the buttons work and I can't even turn it off.  Any solutions?  Thanks.

Reset the device by pressing and holding the home and power buttons until the white Apple logo appears.

Similar Messages

  • HT1430 my iPhone is not turning on after resting option and i can't even turn it off because of my my power button doesn't work

    my iPhone is not turning on after i did click on resting option and i can't even turn it off because my power button is compressed please help

    Amrit M wrote:
    my iPhone is not turning on... my power button is compressed
    Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required...
    Be sure to make an appointment first...

  • None of the buttons work and screen won't come on? Won't appear in iTunes either

    The iphone was dropped and the back glass smashed, and the back plate was taken off so battery visable, camera is detached from phone. It won't turn on now not even when put on charge, from the back you can see the back light of the screen but nothing is actually displayed on the screen.
    Won't appear in the iTunes window and a error message comes up something like Eox000085?
    Is it fixable or totally screwed?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT201412 my ipod touch 4g is stuck on white screen and none of the buttons work and holding home and sleep button doesnt work either

    hi im abishek and my ipod touh 4 g is stuck on white screen and holding he power and hoe button doesnt work.what should i do?????!!!!!
    and also my ipod doesnt show upp on itunes so i cant restore it.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT201412 None of the abot helps, and I can't even restore with iTunes, as my Ipad is not visible in iTunes at all.

    Hi.
    I am having trouble with my iPad 1. It doesn't switch on, can't restart it, can't reset it, and can't even restore it with iTunes, as it's just no visible with iTunes at all. And yes, I have charged the battery for several hours just before doing all of this. All I see on the screen is the iTunes logo and an arrow with the picture of the cable, which suggests to connect to iTunes.
    Can anyone help?
    Many thanks,
    Dimitri

    Force the iPad into Recovery Mode
    http://support.apple.com/kb/ht1808

  • My ipod stopped completely stopped working. none of the buttons work and it wont register on the computer ...hmmmm how do i fix it without spending money for a new one ????

    how the heck can i get my ipod to work ?? apple is getting very sloppy

    autumn.summers wrote:
    how the heck can i get my ipod to work ?? apple is getting very sloppy
    Are you?  If still under warranty or you have Apple Care why not let them deal with it.  Why should you?

  • Iphone 5 shuts down, as if no power, none of the buttons work.

    IPhone 5 shuts down, as if no power, none of the buttons work.  When plug back the charger cable, the screen immediately comes on and battery shows 40% or 50% or even 80%?  Also, battery drains very fast on both IPhones after recent ipdate of IOS.  Please help.

    Hello there, noviipareni.
    The following Knowledge Base article offers some great steps for troubleshooting issues with unexpected power off:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Particularly:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Additionally this article reviews some recommendations for optimizing your settings for battery life optimization:
    Apple - Batteries - iPhone
    http://www.apple.com/batteries/iphone.html
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the

    Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the features on the left side.

    Hi Nealeh
    Thanks i think I got it working of a fashion.
    Except the replace colour, does not seem to end up with the colour I picked using the picker tool. Its as though it hads not replaced the colour but blended in the desired colour with the old incorrect colour!
    Buy trial and error picking not the right colour but close - which when mixed with the existing colour is close.
    Sorry I can't post the pictures as the Lingerie Mfg, has me under non disclosure.
    The scenario is:-  say a blonded mainly tanned model a high cut [at the hips] corsette style basque, with an ultra low bra line.
    Our dear model, has just come back from St Barts with a fabulous Tan, and equally striking bold Tan lines!.
    So we have great tanned legs, then the 'porcelain white band' where her swimsuit was.
    Likewise we have a tanned face, and arms, shoulders etc and a great tan on the top of the cleavage, then it stops, white band to the top of the ultralow cut bra line of the basque.
    She must have lived in like the most conservative bikini on the planet [50's style], for 2 weeks!
    Had she had a normal skimpy bikini on, no problem!
    If i don't solve it, she will get fired!
    Not a lack of interest in your post, but I was out, and tried to log in to this site; which I could do, on my iPad Air / 5 [whatever its the new one]. And tried to 'sign in' - but it just hung at the
    "Join Adobe Community" adobe sign in splash screen! with he little whell spinning around continuously!!!
    I have Safari on this iPad. Guess that is all it runs.
    So technology is not my friend today!

  • My iPhone 4 froze when I was using the Facebook app. The only thing moving is the indicator at the top spinning to show its "thinking." Its been like this for about an hour, I can't even turn it off. Any ideas (other than letting the battery go dead)?

    My iPhone 4 froze when I was using the Facebook app. The only thing moving is the indicator at the top spinning to show its "thinking." Its been like this for about an hour, I can't even turn it off. Any ideas (other than letting the battery go dead)?

    Thank you, I've tried that but it won't work either, the logo never comes up. It just stays on the FB app screen. I tried connecting to iTunes to see if I can fix something from there and it freezes iTunes. Also tried disconnecting the wifi (I don't know how I thought that would help but worth a try) and plugging it into the charger but still nothing. I think I'll have to visit the store tomorrow. I appreciate it, though!

  • I just signed up for a subscription to adobe reader paying EUR 24.40. The program does not work, and I can not even go to my personal page .... help ...?

    I just signed up for a subscription to adobe reader paying EUR 24.40.
    The program does not work, and I can not even go to my personal page .... help ...?

    Adobe Reader is free; it does not require a subscription.
    Did you subscribe to an online service like ExportPDF, PDF Pack, ...?
    What exactly does "not work" mean?

  • Having upgraded from iPhoto 11 to iPhoto 2.0 (531) it now loads but crashes after a minute or so and none of the buttons work. Can anyone help please.

    Having upgraded from iPhoto 11 to iPhoto 2.0 (531) it now loads but crashes after a minute or so and none of the buttons work. Can anyone help please.

    Hey Ian
    That would be correct. because of the nature of your issue, you may find more information by using another one of Apple's support resources.
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action
    Thank you for using the Apple Support Community.
    -Norm G.

  • TS3992 My iPad is saying it hasn't backed up for 2weeks etc but the screen stays frozen on this MSG even when I have plugged in, wifi and screen locked??? Any ideas, I can't even turn it off

    My iPad is saying it hasn't backed up for two weeks but when I plug in and is attached to wifi with screen locked it doesn't clear it? iPad is in effect frozen, I can't even turn it off and on again

    Bec M wrote:
    Found the answer! Hold down home and power button at same time and ignore red slider button
    That is called a Reset...
    http://support.apple.com/kb/ht1430

  • None of the buttons work on my phone, cursor only moves up & down or side to side

    Hope someone can help, I have had my BB Curve since Christmas my Partner bought it from someone as an unwanted upgrade. It was brnd new then. I used it on Friday and then 30 mins later it was ringing i tried to answer it nothing would work. The cursor moves from side to side and up and down apart from that nothing works, people can text and call but i cannot open the texts or answer the calls.
    I have completed a software update but it still does not work. None of the buttons, not even the side ones work..any advice ?

    Hi
    The Blackberry is designed to be reset by removing the battery whilst the device is powered-on. Leave the battery out for a minute or 2.
    See if that resolves the problem. If not, then more information will be needed before making suggestions. Please provide as much as you are able of the the following
    Blackberry Model.
    Carrier Name.
    Do you have a Data Plan?
    Operating System Version go to Menu > Options > About - it looks like v5.0.0.681
    Memory for Device and SD Card Options > Memory
    Any error statement or code.
    The Exact nature of problem - the more info the better.
    When this started and whether it started just after an update or new App download and which App/s theme/s download.
    Blackberry Best Advice - Back-up weekly
    If I have helped you please check the "Kudos" star on the right >>>>

  • I have tried everything on the forum to restore my bookmarks...they are just gone. None of the backups work and I simply can not use Firefox if I have to worry about this. Unbelievable.

    One day, having done nothing different and....all of them are gone, poof! ...and no, none of the damn suggestions have worked. All of the bookmark files must be corrupted or something. Would have been nice to know that this was a possibility...so no I made no manual backups...If this can not be resolved, it's bye bye Firefox. COMPLETE DISASTER!!!!!!!!!!!!!!!!

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  • My iphone 4 screen turns violet and i cant access even turning it off i tried to connect it to my laptop but its no longer connected can anyone help me.. please

    i suddenly observed my iphone screen turns violet, i tried to turn it off but its not responding so i tried to charge it although i just finished charging it.. but still no reaction so i connect my phone to laptop still the same and gradually violet fade and turning to black.. please can any one help me on this matter....

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