My iPhone 5 screen is completely black. I can hear it working (you can hear Siri if you push the home key) but I can't see anything.

My iPhone 5 screen is completely black. I can hear it working (you can hear Siri if you push the home key) but I can't see anything. I've tried a hard reset but that hasn't worked. Any other ideas? I have a call in to get a replacement but it won't come in until next week so until then I don't have a working phone!

Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons.

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When I highlight objects, I'm able to move them with the arrow key but I can't drag them with my mouse.

When I highlight objects, I'm able to move them with the arrow key but I can't drag them with my mouse.

Without system info and other details like e.g. your settings for bounding box display nobody can tell you much.
Mylenium

I can't get a capital c when I press the shift key, but I can get one with the with the caps lock key. Help

I can't get a capital c when I press the shift key, but I can get one with the with the caps lock key. Help

Hi
How its going?
I understand that you are not able to get the capital letter c.
I want you to change the keyboard and if you have got the warranty please replace at no charge.
Chetan

How to fix my iphone screen because it blacked out and it still works

how can i fix my iphone screen .
It blacked out but my phone still work help!!!!

Hi zhamond,
If your screen is black but the phone appears to still be responding, you may have inadvertently activated a feature known as Screen Curtains (part of the Accessibility functions). You may find the following information from the iOS manual helpful (pg 126):
Turn the screen curtain on or off. Triple-tap with three fingers. When the screen curtain is on, the screen contents are active even though the display is turned off.
iPhone User Guide For iOS 7 (October 2013)
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
If the phone isn't responding or simply won't turn on, then this article may be more useful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

I keep getting an apple id sign in screen when i push the home key-how do I get it to stop?

I just bought this iPhone 4s-every few minutes it pops u the Apple ID screen asking for a password-with my friends email addresses as the username-how do I get it to stop?

Hello Daijalove97,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/HT2589
To use your Apple ID at the iTunes Store
Open the latest version of iTunes.
Choose Store > Sign In from the Store menu.
Enter your Apple ID and password, then click Sign In.
Click Review when asked to review your information.
Enter your billing information, a credit card will be required.
Click Continue when you're done entering your credit card and billing information.
Best of luck,
Mario

I just downloaded the recent Maverick Software Update onto my Macbook Pro 15" and when the download/reset finished, my screen was completely black and I have not been able to get it back since. Help?

My computer had been wanting to do a software update, with what I believe was the Mavericks Software, for a few weeks but I had been putting it off. When I finally decided to install the update onto my Macbook Pro 15" today, my screen went completely black and I haven't been able to get it back since. The computer still turns on, I can tell because my caps lock key still glows when I press it and my volume buttons still make sounds when I press them. However, I cannot see anything on the screen. I don't even get the grey start up screen when I reset my computer. I have tried the SafeMode Restart where you hold Shift while it is restarting and the Display Reset in which you hold Command + Option (alt) + R + P until you hear the start up noise twice, and neither have worked. Any other advice on what I can do to get my screen back without having to send my computer away to be fixed?

Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

Don't know what happened to my iPhone 4 screen is completely black but can still hear when I get email notifications, Siri still works, and can hear music?

IPhone 4 screen is completely black
can still hear when I get email notifications
Siri still works and can hear my music
what could have gone wrong?

try to make a hard reset (home button +power button for 15seconds) then restore by itunes.this is called DFU mode,once you done,can only restore the device by itunes!let me know if it works

My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
Thanks

lbryan1987 wrote:
I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
Seriously? It's physically broken!

It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?

It seems that my iphone 4 8gb verizon burnt out when i plugged it in my car charger and the screen went completely black and my iphone was hot when it happened any help how to fix it?

kriss1692 wrote:
I cant use my phone
So use a different phone...
and i dont remember my serial number on it
-> iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

The iPhone screen is all black but you can hear the alarm

The iPhone screen is all black but you can hear the alarm and you can hear when it charges

The Apple store or any retailer that sales iPhones will be happy to sell you a new device.
Apple may offer an Out of Warranty replacement at a discounted cost.

My iphone screen has turned black, phone is still on as screen shots can be taken. When home button and power button are held - no apple icon will appear. Please help

My iphone screen has turned black, phone is still on as screen shots can be taken. When home button and power button are held - no apple icon will appear. Please help??

If this iPhone has had the screen replaced previously, possibly LCD Display connector has simply come loose from the Logic Board. Possibly the LCD Display is faulty and the front screen assembly needs to be replaced. If you have Warranty or AppleCare make Genius reservation or set up service and take or send to Apple. This is handled by Apple with Replacement iPhone 4S.

I went to use my iPhone 5 (I had used it just minutes before) and it wouldn't work. It was about half charged and seems to have shut itself off. I tried charging it and turning it on but the screen remains completely black. What happened?

I went to use my iPhone 5 (I had used it just minutes before) and it wouldn't work. It was about half charged and seems to have shut itself off. I tried charging it and turning it on but the screen remains completely black. What happened?

Try resetting. Hold the sleep wake button (on the top edge), and the home button (round button on the front with the white square) at the same time for 10-15 seconds. If you see the apple logo, let go. Your phone should restart. If not?
Make a Genius Bar Reservation (or cancel an existing reservation)
http://www.apple.com/retail/geniusbar/
Sign in using your Apple ID

If my home screen is completly black will apple replace it with a new phone within warranty?

My phone is operating but my home screen is completly black.

Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.
As far as what Apple will do, you'll have to check with them. If you're within warranty and they determine the issue is a hardware defect, and not caused by damage of some sort, you should get a replacement iPhone that will retain the remaining part of your current warranty, or 90 days, whichever is greater.
If it's not covered by the warranty, it will be $199 to replace it.

Laptop screen goes completely black but shows that it's still on

Hello everyone, i'm in need of serious help!
I bought this laptop over 2 years ago (October of 2008 to be somewhat exact). It's a Windows Vista Home Premium, with service pack 2.
its an HP pavilion dv7 notebook pc
processor: AMD Turion (tm) X2 Dual-Core Mobile RM-70 2.00 GHz
Ram: 4GB
system type: 64-bit operating system
im assuming the video card information are as follow:
name: ATI Radeon HD 3200 Graphics
chip type: ATI Radeon HD 3200 Graphics (0x9612)
DAC type: Internal DAC (400MHz)
total memory: 1914MB
memory: 3836MB RAM
page file: 2163MB used, 5732MB available
current display is 1440 x 900 (32 bit)(60Hz)
directx version: directx 11
with that being said... here's my dilemma...
Each time i play the video game, "World of warcraft", my laptop's screen goes completely black but it shows as if though it is still on. I can't see the screen but it shows that it is still on by the little lights on the bottom of the screen.
I took my laptop to a family friend who knows a lot about computers to see if they can fix it for me. They told me that everything was running fine, everything is okay, the ram, memory, graphic card, everything passed the test, and it was not over heating... there was nothing wrong with my laptop. They THOUGHT it could be the motherboard, so they tried it, but in the end, it wasn't. Unfortunately the problem was not solved.
I played World of warcraft on this laptop before. When i first bought it. It ran smoothly and gave me no problem whatsoever. I'm clueless is to though why it's giving me problems NOW.
Could anyone please please pleaseeeee help me? i have given up already. I have done everything i could. Please help me! i believe i have done a total one 1 or 2 system restore to factory settings, the 2nd one was recently (probably a month ago) and i'm not sure if maybe perhaps i needed to DL something else? i have DL all the updates that microsoft offered to me when needed and when it was necessary, but this particularly problem was never fixed.
someone please help me! Thank you so much!

erichon99,
I think i may have found MY solution but i have yet to test it out... No one helped me. No one at all. I took my PC to a family friend company and they did everything for me: ran tests to see if my laptop is up to date with everything, removed graphic card and put a better one and nothing still. They thought it was my mother board but they ran tests again and everything on my laptop past the test. My graphic card was fine, ram was perfect, memory was perfect, everything everything on my laptop was perfect. They couldn't find out what was the problem. I took it to best buy and not even them could help me. When i was about to give up, my fiance, he did some research and found this guy on youtube who does LIVE recordings and answers people's questions. My fiance asked the question and he got serveral responses. Out of 10, i would say about 2 or 3 of them mentioned, "it's the power cord" the rest said it might be virus, or a card is not working properly, etc. You can give it a shot (buying a new power cord) those who told my fiance that it could be my power cord, said to get those power cord that has a fan in them.
I think this makes sense because my screen goes black only when i'm playing a game. even when i play cityville on facebook it goes that black screen, but it doesn't go black, it does that pixelated, rainbow, warning bar, thingy (i hope you know what i mean lol) and when i touch my power cord to my laptop it is BURNING hot. What i do is, when my battery is fully charge, i disconnect and play my game, and to not lose any docs i left open, i close my games, and plug back in. I've been lazy to find another power cord lol i guess i should start now, huh? lol
i hope this help. I would say (if you've done everything like how i did) buy a power cord that matches your laptop, but with a FAN in it (i was told it's the best and you'll never have that problem of freezing or whatever)

IMac is on but screen is completely black

My iMac is on, but the screen is completely Black. I cant see anything. What can I do?

Press the power switch until the machine turns off. Feel the back of the case. If it is hot, unplug it and let it cool. If it is already off and not hot, unplug it for 15 seconds and then turn it on and see if it boots. Then check out this page... http://9to5mac.com/2013/08/16/apple-opens-graphics-card-replacement-program-for- some-mid-2011-imacs/ I just started having a problem with my machine. Your problem sounds similar. For now I am running smcFanControl (you can google that) to ramp up my fans and I have made an appointment with my Genius Bar to have my machine looked at.

My iPhone 5 screen is completely black. I can hear it working (you can hear Siri if you push the home key) but I can't see anything.

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