My iPhone 5s fell down and damaged, I've bought it from Canada . Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

My iPhone 5s fell down and damaged, I've bought it from Canada .
Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

The warranty is only valid in the country where you bought the phone. To get it serviced by Apple, you'll have to bring it back personally, Apple does not ship internationally.
If you can't bring it back to Apple in Canada, your only other chance is to search for a 3rd party repair shop. An Authorized Apple Service Provider in your country will not service the phone, sorry.

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  • HT4061 I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

    I am living in Pakistan, Lahore. I have purchased an Apple Iphone 5S online from apple store. I am facing water damage problem and there is no apple store here in Pakistan, How can I repair my phone from apple service center? Please help me

    Take it to an authorized service center or Apple Store in the country where the phone originated.  Apple does not sell iPhones in Pakistan, nor will they ship them to Pakistan.

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  • IPhone 5s fell down and damaged

    My iPhone 5s fell down and damaged, I've bought it from Canada . Now I am in Saudi Arabia, and there is no Apple Store here , What is the procedure in this case?

    You can only get that phone replaced or serviced in Canada. So, either send it to a friend/relative in Canada & have them take it to an Apple store for you, or fly there yourself. You can't mail the phone to Apple.
    Good luck.

  • My iphone 4s fell down and now it won't open

    Hello! So, my iPhone 4s fell down and now it won't open. I've tried to turn it on by holding simultaneously the home and lock button but nothing happens. I've plugged it in to its charger but all it does is vibrating constantly. Any suggestions?

    Could be hardware damage.
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    My iPhone 4s fell down and the LCD turned black and blue stripes and the warranty is still active.
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    Accidental or wilful damage is not covered by Apple's standard or extended warranty. AppleCare + does cover this kind of damage for a small fee.
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  • My iphone 3gs fell down and now it dosnt charge ,nor is the home button responding. there is a slight gap in the left side (back panel as well)..further the caller cant hear me but conversation is clear with earphones

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    sounds like the fall caused some damage. get it replaced through apple

  • Iphone fell down and there is a very big dent on the left side. the screen split on both side. can i send it to apple and the repair it for like 160€ or how does it work?

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    Service Answer Center - iPhone - http://support.apple.com/kb/index?page=servicefaq&geo=US&product=iphone  <-- enter correct country in drag-down menu once on page.

  • My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?

    My iphone has fallen into the water 6months ago and there is no apple store in my country so i gave the phone s technical service.but they couldnt repair the phone.and now the battery is swollen.can i replace the phone with the new one in spain?

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  • I want to create a movie in iMovie 10 and watch in on Apple TV. What is the best work flow to save hard drive space?

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    hello,
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    Hello there ,
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  • My lock button broke and there is no apple store in my area. What do i do?

    Can i send it in? But then i wont have a phone so does it take long? Can i just take it to the radio shack i bought it from and get it replaced? If you got a white one can you get a black one in return or do they give you the same color?

    Apple handles all warranty/support in the US. Go here for your options:
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  • My factory unlocked I phone 4 had the power chip corrupted and there is no apple store around here (Jordan : middle east) so a guy fixed it for me , now i cant activate any sim on the device though it was working before , please help

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    Since you purchased the device in the US, you are correct that the coverage is only good there. However, whether there was something wrong with the phone before, since you have dropped it, there is no way for Apple to know there was a problem before. If you were to visit an Apple store, after making an appointment, you may be offered an out of warranty replacement, but that would probably be it. Since you are only going to be in the US for a short period of time, you are stuck. Either find an Apple store, or leave it with someone in the states that can have it repaired/replaced and have them send it back to you.
    You have found the biggest problem with purchasing devices outside of the country you are going to use them in.

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