My iPhone 5S says it's disabled and to connect to iTunes, iTunes says it needs 4 digit pass code. I tried to restore it but device wasn't recognised. Any ideas? I only got it yesterday.

My iPhone 5S says it's disabled and to connect to iTunes, iTunes says it needs 4 digit pass code. I tried to restore it but device wasn't recognised. Any ideas? I only got it yesterday.

How did the passcode get on the phone to begin with, if you "only got it yesterday"? Regardless, to remove it, you'll have to force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808
This will remove the passcode.

Similar Messages

  • HT1212 my ipod say that it is disabled and to connect to itunes not to try again in 1 minute and it  has been doing this for almost 24 hours. what do i do?

    my ipod says that it is disabled and to connect to itunes after putting in the wrong pass code.  I have logged onto itunes and still it does not change. I have no clue what to do or why my ipod is acting weird.

    Have you tried placing the iPod in Recovery mode and then connecting the iPod to your computer and restoring via iTunes?

  • My ipod touch says it is disabled and to connect to itunes, but it won't let me.  It is froze....what can I do?

    My ipod touch says it is disabled and to connect to itunes, but it won't let me.  It is froze....what can I do?

    Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen

  • TS2771 my ipod touch says disabled and to connect to itunes. but i tried that nothing happened

    my ipod touch says disabled and to connect to itunes. i tried that and nothing happened

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Ipod is saying it is disabled and to connect to itunes but when i connect to itunes it says i have to enter a password..., ipod is saying it is disabled and to connect to itunes but when i connect to itunes it says i have to enter a password...

    ipod touch is saying it is disabled and to connect to itunes but when i do it asks for a password ?

    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    If the issue continues after updating and restoring your device, refer to this document.

  • My iPod says it's disabled and to connect to itunes. now what

    my iPod says it's disabled and to connect to itunes. now what?

    Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen

  • My ipod is saying its disabled and to connect to itunes but when i do it does nothing, what do i do??

    My ipod touch is saying its disabled and to connect to itunes but when i do that it does nothing, what can i do to fix it??

    If your iPod has been disabled due to multiple incorrect passcode attempts, restore the iPod from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPod into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I have two iphones , i lost one  and entered to find my iphone and as mistake i block both and delate all the data of both. how can i get it on, im trying to restore it , but its not working ...

    i have two iphones , i lost one  and entered to find my iphone and as mistake i block both and delate all the data of both. how can i get it on, im trying to restore it , but its not working ...

    Hi Roger
    Thank you for your reply.
    My original feed is: http://casa-egypt.com/feed/
    However, because I modified the feed http://feeds.feedburner.com/imananddinasbroadcast and nothing changed, I redirected it to another feed and then I deleted this feed.
    Is there any way to change the feed in itunes? The only feed I have now is  http://feeds.feedburner.com/CasaEgyptStation
    I tried to restore the feed http://feeds.feedburner.com/imananddinasbroadcast but feedburner refused.
    I know that I missed things up but I still have hope in working things out.
    Thanks is advance.
    Dina
    Message was edited by: dinadik

  • How do i access my iphone when it is disabled and not connecting to itunes

    my iphone has been disabled and not registered with iTunes how do I access my phone I have a passcode

    You need to put the device into restore mode and restore it
      http://support.apple.com/kb/HT1808
    Then Restore the device.
      http://support.apple.com/kb/HT1212

  • MY Ipad mini says ipad is disabled and to connect to itunes. I have connected to a computer and downloaded IO7 but the screen still says the say thing. Also when I connect to the computer it tells me to enter my password on the ipad but the screen is froz

    My ipad mini says ipad is diable and to connect to itunes. I have connected to Itunes but the ipad says the same thing. I downloaded IO7 and nothing has happened. Also it tells me to enter my password on the computer and the mini is completly frozen. Please help.

    Force iPad into Recovery Mode. Follow step 1 to 6 very closely.
    http://support.apple.com/kb/HT1808
    Note: You may have to repeat the above a few times.

  • HT1212 How do I reset my sons Ipad, when its states that its Disabled and to connect to itunes, and when I do its states that its locked and I need to entre that password, but I cant because its DISABLED!

    How do I reset my sons Ipad, when its states that it's disabled and to conect to itunes, and when I do i get a message thats that says I need to entre a password, but I cant as the Ipad is Disabled

    Ive found the solution,
    TillyLove13 wrote:
    Sorry to hear, I am having the same issue myself, I entered a new passcode last night after i synced the new ios 7 cant rememeber my numbers all i remember is i used 2 and 3 and i got it to where i disabled my ipad. I used the connect to itunes as my restore but its not giving me any options thats helpfull it says restore and update im thinking maybe wipe my ipad and than put the new ios 7 in but nope seens mine was synced yesterday it only restores it back to previous locked position. im trying to get some way around it myself as soon as i find out ill make you aware. good luck. im sorry your probably just as flusterated as me

  • HT201406 Trying to update an iPad to os7.   Need 4 digit pass code.  I don't have one and am locked in the update?  What should I do?

    Trying to update to Os7.  Program is asking for four digit pass code and I do not have one set up.  Now I an locked in the update.   What should I do?

    Check to make sure you are not being asked to set up a pass code. Look for a very small Skip button. If the Skip button is there you are being asked to create a passcode. Either enter the four digits you want to use (and remember them) or tap on Skip.

  • Iphone 4s disabled and wont connect to itunes i have tried recovery mode but still wont connect to itunes

    please help my iphone 4s is disabled and i cant connect to itunes

    Hi, icaruss96.  
    Thank you for visiting Apple Support Communities.  
    Thank you for visiting Apple Support Communities.  
    If your iOS device is disabled, here is an article that I would recommend going through.  
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled
    http://support.apple.com/kb/ht1212
    Cheers,
    Jason H.

  • Iphone 5s disabled and cant connect to itunes

    I forgot my iphone 5s passcode after i changed it. I disabled it with all my attempts up to the point where my phone says connect to itunes. When i try to connect to itunes, it wont let me. help!!!!!

    If you're using iOS 7, you'll have to force it into recovery mode in order to restore it as iTunes will ask you to turn off Find My iPhone before it will restore, which you obviously can't do when it's disabled.
    This explains how: http://support.apple.com/kb/ht1808.

  • HT1695 ipad screen says it is disabled and to connect to itunes, but wont allow me to put in a password

    my dads ipad screen says it is disabed and to synch to itunes, but then when i ry to do that it asks for his password, which the ipad wont let me put in!

    Place the iPod in Recovery mode and then restore via iTunes.

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