My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone?
My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone or how I can find out why it happened?
Restore your phone!!!
You may be wondering by now, iTunes is not detecting my phone, How do I do that?
Answer:- Just disconnect your phone from the computer. keep Itunes open on the PC. While holding the home button of the iphone plug the phone back in. Itunes will pop a message stating it has detected a phone in recovery mode. just follow the on screen instruction then to restore your phone. If your issue is still not resolved only an Apple technician can help you
Similar Messages
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Can anyone help?
Same thing happened to me today. I wasn't even using the phone for the past 6 hours and suddenly I can't connect to the internet, none of my internet apps would work - nothing. I tried to call AT&T from the iphone and it locked up - couldn't turn it off, change to the home screen - nada - brick.
Did the Home/Power button thing and that worked but this I've only had this phone for about 4 weeks and it's locked up more times than my 3GS did the whole two years I had it! Ridiculous -
My sons iPod touch stopped working, it won't charge in a docking station and the computer/itunes won't recognize it when connected. We have tried holding the power and home button at the same time for several seconds, and the screen still stays black. Thanks!
Hello skdog I possibly think your ipod touch is black because it has not charged. If your dock is broken it might just mean the dock will be broken and so might be the USB port. You should see an Apple shop nearby and hand it over and see what they can do. I hope this information works!
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Mt iPhone shows unread messages that aren't there! I have held down the power and home buttons until blank screen and apple icon appear only to find it is cleared, but within minutes the unread messages reappear! Please help
Have you restored the iphone through itunes?
You say the unread messages aren't there but then they appear? -
So I've done the whole hold the power and home button, it resets but still stays frozen on the black screen with the apple icon
Did you try to reset by holding the sleep and home button until the Apple logo comes back again?
Does it work with headphones plugged in? If yes, did you try to play music in headphone mode, then unplug during playback and start playing music again after that?
If you toggle the volume, can you see the slider moving up or down? -
My iPhone went black and the hold the power and home button solution will not work
My iPhone went black and the hold the power and home button solution will not work
Make sure it's charged.
Try to Reset your device:
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!
- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
i really need help here. I have only used my iphone for a month. my iphone won't switch on. it died of a low battery and i've already fully charged it and usually before it even fully charged, it will turn back on right but in my case nothing happened. i've tried holding the power and home button for 30 seconds and up to 2-3 minutes but no logo appear. it went straight to recovery mode. there's nothing wrong with my cable, i checked with itunes and this happened once a week ago but it did switch back on after i tried a few times but now it just won't switch on. i also have problems with my screen as there's some noises to the screen (i hope you get me) and when i turned the camera on, it was as if the whole screen is shaking. i'm currently studying in the middle east and there's no apple store here so i cannot use my warranty. i will only be back home in summer. please help me what should i do to at least switch my iphone on first.
I did a little bit of experimenting. I have an iPad original versions myself. I took it out of the box knowing that I haven used it in months and I expected the battery to be dead and sure enough the battery was as dead as I imagined it would be. For the first 30 minutes I experienced exactly what you are experiencing, but then the iPad suddenly powered up on its own (like it does when plugged into the charger) and I am using it now to type this response to you.
My point is that I am starting tothink that your battery has suddenly died on you for some reason or you have a hardware problem now. I would still try leaving the iPad charge for a while longer - maybe even overnight - and then try again in the morning. Unplug the iPad and try resetting with the home and sleep buttons. Try plugging the iPad in again. Unplug it, try restarting again. Let it charge for a while again.
After trying something like that, if it still will not start up, then I think it's time for a trip to an Apple Store and see what the Apple Techs think. -
My ipad turns off randomly and doesnt turn back on and wont restore with itunes and i tried holding the power and home button down and i see a faint apple logo than it disappears and still does not operate please help solve this issue
i have the same problem...my ipod is 4th generation?uggghhhhh
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my ipad has never been dropped or overheated, but suddenly the screen went to the lock screen and then the logo screen and it keeps doing that. i tried resetting but its unresponsive. is this a common issue with ipad and whats wrong with it? i was checking the AccuWeather app when this happened and my battery was full if that helps. thanks
Thank You, thank You ...so much......that feature made me crazy!
Ocean20 wrote:
This can be turned off in settings/accessibility/zoom. Then on the next screen turn off -
Im looking for someone to help me out with my Ipod.
Plug your iPod into your computer go to the iPod summary tab:,
Then click restore:
Hope this helps.
It should fix the problem,
but it takes about 30 minutes.
You will have to sync your media back to your iPod. -
is there another way i could turn my phone on? it wont turn on or show me the battery screen to show its charging. i already tried to hold the on and home button at the same time but it does not want to turn on. please help?
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For Mac
http://support.apple.com/kb/ts1591 -
What can i do to get my phone working. It went to a black screen when I was playing a game. I pressed the power and home button then it showed the apple logo and went back to a black screen. Doesn't came on, show a charging sign, read on iTunes.
Press and hold the home and power buttons for 15-20 seconds until the white Apple logo appears.
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My ipod touch 4th gen will not turn on, i have held the power and home buttons, i have plugged my ipod into itunes and tried again, yet nothing happens, what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
One day I was going to download music from my laptop to my ipod, I was able to download all the songs I wanted but later when I try to charger my ipod it wouldn't let me. The next day I bought a new charger but it still didn't charger. I try pressing the power And home button at the same time but it still wouldn't turn on or charger.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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