My iPhone keeps freezing when I am texting, the keyboard will not come up. I have to turn it off or reset it to get keyboard to come up. How can I fix this?
In text or email, the keyboard will not come up. I have to reset phone or turn it off to get started again. How can i fix this issue?
Hello Jennings Castle,
It seems your iPhone is slowing down and not responding frequently. To rectify this issue you may want to consider performing a restore on the device, and then restoring your data from a backup via iCloud or iTunes.
If the issue persists after restoring your backup, you would then want to consider restoring the device and setting it up as new. Below I have linked to article which offers guidance on both of these restore methods:
How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
BobbyD
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rfondrickbogdan0,
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Hello Alesia,
The following articles may be helpful in getting your keyboard troubles sorted.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/TS1827
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
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Thanks for any help!
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