My Iphone was stolen. I was wondering if I connect a new phone, if I can continue to track the old one?
My phone is stolen. I need to know if by connecting a new phone to my cell number, if I will no longer be able to track my iphone.
HELP
If you set up location services on your iPhone and Find My iPhone on iCloud you can use any computer to find you old one assuming they have not turned it off, pulled the microSIM or Restored it. If you did not set up Find My iPhone you can't locate it anyway and the new phone will make no difference.
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I have an old iPhone and my new phone that I'm using currently. The old one isn't being used. Can I make both of the phones receive all of my text messages even though my old one doesn't have service but there is wifi?
You can activate iMessage on the old one so it can get your iMessages. The old phone will NOT recieve SMS/MMS messages sent to your number.
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I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?
You do not register the phone with the laptop. If you are using the same Apple ID on the new phone as the old, you will have no trouble. Connect the phone and you can restore from a backup of the old phone, or just sync your new phone if it is already set up, with the laptop, managing your content in iTunes.
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If I buy a new iphone, can I still use the old one like an ipod with my iMac and download music, videos and apps?
Absolutely, Yes. I'm sure that many iPhones are "recycled" that way within a family.
The worst that will happen is that once in a while it will remind you to activate it as a phone. Just ignore the notifications. -
hi, i want to sinc my iphone with my new pc, i want to transfer music , but the old one musiz will be deseaper from my iphone, what i need to do, thanks
See Recover your iTunes library from your iPod or iOS device.
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I have recently ran into an issue with my new iPhone 5 I went to connect to iTunes and when I did it restored my phone to my iPhone 4 that was previously connected to my laptop, how do I get rid of the iPhone 4 stuff and be able to connect my iPhone 5 without further issues?
If you have a backup in iTunes or iCloud, you can restore it from there.
To check in iTunes, open the Preferences pane and click on Devices > You will see the backups listed there.
You will want to do this on the computer that you typically sync your iPhone to.
Or if you have an iCloud backup, go to Settings > General > Reset > Erase All Content and Settings and in the setup menu, choose your backup. -
I just downloaded I Tunes to my new computer. I had I Tunes on old computer. When I clicked on the icon on desktop I received the following pop-up.
the file "I tunes Library .itl" cannot be read because it was created by a new version of i tunes. What does that mean?See Empty/corrupt iTunes library after upgrade/crash.
tt2 -
?
Read through this article: http://support.apple.com/kb/ts5185
You will have to contact Apple Support to get your number removed. -
What do I do with the old phone and can I get an upgrade?
Thanks
PeteYou're gonna have to figure out how to call AppleCare & ask to talk to "Account Security". If your english is not good, then find someone to help you. Be prepared to prove ownership & the fact that you purchased this phone from an authorized source in the US. They "may" be able to help you.
Apple does not provide email support. -
I was tracking my stolen phone, then the phone must have been switched off, it says on icloud that the phone is offline, i have cancelled my sim card so i dont get any charges, my phone had a passcode on it, if someone whipes the phone and tries to use it them selves can i still track the phone with icloud? also will icloud show me the location of the phone the moment someone tries to charge it(even though it wont get signal) or will icloud work if someone connects it to a computer?
Thanksif the thief is experienced and wipes the phone you're out of luck. this is a flaw with 'find my iphone' whats the point of it, if someone can just simply wipe the phone? lame. keep sending mesages to it. if/when they finally get through then you'll get an email saying so. then immediately after getting an email, track it again, its likely still powered on and you can locate it.
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My iphone was stolen, I was told by an apple employee in canada that sometimes their customers get discounts on the next purchase is this true?
Not from Apple, but if your carrier subsidizes the cost of the iPhone and you are eligible for an upgrade price with a new phone.
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my iphone was stolen, and was erased all the data, how can i block or cut the iphone service on my phone?, my iphone was stolen, and was erased all the data, how can i block or cut the iphone service on my phone?
Only your carrier can Blacklist the phone, so contact them.
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If i have an iPhone that was stolen and is not hooked up through a carrier is there a way to locate where the phone is?
No.
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hello my name is jordan arthur, I had an iphone 4s and was stolen and was unable to trace it by searching my iphone, would you track them through your system?
This is a user-to-user technical support forum. You cannot communicate with Apple in this forum. But to answer your question, Apple cannot track a phone for you. Only you can track it, and only if Find my iPhone was enabled on it, and only them if it is powered on and connected to a cellular or WiFi network.
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I have gotten the problem after updated IOS to version 7.0.2. I signed up my IPhone with su* @pttplc.com as Apple ID via older IOS version and can use it normally but after I update the IOS version from 6.0 to 7.0.2, the Apple ID that commented on my IPhone is sx* @pxxxxx.com. It look like that the number of alphabet in Apple Id is not matched. The new one is less than the old one so I cannot log in my IPhone. After that I try asking for the new password but the new password was not send to su* @pttplc.com but send to my reserve e-mail instead. Please help me to fix the problem ASAP due to I cannot access IPhone for 2 month already.
Please suggest the solution to reset my IPhone to normal. Please advise ASAP. Thanks in advance.
PS. If you want any further information, please do not hesitate to let me know.
<Email Edited by Host>Hey Suwat Chanpui,
Thanks for the question. I understand you are having issue relating to your Apple ID account after updating to iOS 7. The following articles may help to resolve your issue:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
If you recently changed your Apple ID and did not update your Apple ID on your device:
1. Tap Skip This Step to continue.
2. After completing iOS 7 setup, go to Settings > iCloud.
3. Scroll down and tap Delete Account, then enter your previous Apple ID and password.
4. If your Apple ID or password are not accepted, follow the steps in iOS 7: If you're asked for your previous Apple ID when signing out of iCloud.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/kb/TS5223
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
2. Tap Settings > iCloud and try to sign out.
3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
4. Tap Settings > iCloud and sign in with the new Apple ID.
If you are instead experiencing issues with Activation Lock, the following articles may help to resolve your issue:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks,
Matt M.
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