I lost my iPhone 5s and purchased a new phone. A few days later I found the first phone. What can I do with the old 5s? How can I upgrade to a 6?

What do I do with the old phone and can I get an upgrade?
Thanks
Pete

You're gonna have to figure out how to call AppleCare & ask to talk to "Account Security". If your english is not good, then find someone to help you. Be prepared to prove ownership & the fact that you purchased this phone from an authorized source in the US. They "may" be able to help you.
Apple does not provide email support.

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I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

Let's ensure we get this new device up and running, 123Vika. I know the importance of having a functional device. I have some great news you can activate the device directly from My Verizon. Take a look; http://vz.to/1gdvahs
YosefT_VZW
Follow us on Twitter @VZWSupport

Ive got a new pc with windows 7 and my ipod touch 4th gen is synced with my old pc ,how can i back up the photos on the ipod to my new pc ?

ive got a new pc with windows 7 and my ipod touch 4th gen is synced with my old pc ,how can i back up the photos and music on the ipod to my new pc ?

Your iPod can only be synced with one computer at a time. If you try to sync it with a new computer/iTunes library, it will replace the contents of the iPod with whatever is in the new library. You should probably disable the autosync functionality first by going to Edit -> Preferences, clicking the Devices tab, and enabling the prevent iPods,iPhones, and iPads from automatically syncing option.
Before doing anything else, authorize the new computer with your iTunes Account. In iTunes, choose Store -> Authorize This Computer and enter in the correct credentials. Either copy a backup file from your old computer to your new one or create a new backup of your iPod in iTunes before letting it sync.
Then right->click on your iPod Touch from under the Devices section in the left hand pane of iTunes and choose Backup. You might also want to take a look at this article to see what it all included in the backup.
iOS: How to back up
Now onto synced content such as music, videos, photos, etc. For iTunes purchases you can copy them back into iTunes by choosing File -> Transfer Purchases. For all other nonpurchased iTunes content such as music, videos, and photos synced to the device, see this older post from another forum member Zevoneer covering different software available to assist you with this task.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
Once the backup has been made and all other synced content such as music, videos, and photos are back in your iTunes library, restore your iPod from that backup you made earlier. Here is more on backing up and restoring your iPod.
iTunes: Backing up, updating, and restoring iOS software
If you do happen to lose any purchased content, you can always redownload it from the iTunes Store again at no cost via iCloud. See this article for information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

HT5624 my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account?

my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
Thanks

Go into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext

I returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

i returned my old ipod and ordered a new one a few days ago and i was never given a tracking number for the new one that is being shipped

Go to the Apple Store webpage and in the upper right go to Account and select Track an Order. There you will find the status of your order. You only get a tracking order when the items ships.

HT4113 My daughter put a passcode on my iphone and now it disabled and wants me to connect to itunes. I did that but i am not at my home with my computer. How can I reset this passcode?

My daughter put a passcode on my iphone and now it is disabled. I am not at home where my computer is. I tried itunes already. Anything I can do?

You can only do it via iTunes. You'll have to force it into recovery mode.

When I plug my iPhone in to my computer with the usb cable that came with the phone the screen says, "Charging is not supported with this device". How can I fix this?

When I use the same cable with the wall adapter it charges just fine.

LOL My situation is the opposite. plug my iPhone 3GS with USB cable and attach to mini adaptor (or whatever the small one is called) and it does not charge. Connect the same iPhone 3GS to my MacBook, using same cable, an charging takes place for iPhone. Then, connected the iPhone to the AC power with the large Apple AC adaptor and it always charges. Seems to be the small adaptor and sometimes a third party automobile adapter.
At first I thought this might be because I was using third party USB cable, but now wonder about that since there are so many problems that others are having.
Having scoured the discussions, it appears no definitive answer has been given. Am I wrong. Maybe I never found the answer to what is happening here.
if you can help, please reply to help all of us with the issue still - June 2011.
Thanks!

HT1386 I have been syncing my IPad to only one PC computer successfully for over a year. Now when I try to sync I get the message that the ipad is synced with another computer and can be synced with only one. How can I correct this?

Although I have synced my ipad to only one PC computer I now get the message that it is synced to another computer and only one computer sync is permitted. I have lots of apps on the ipad and do not want to loose everything by starting fresh with the ipad. How can I get the ipad to again accept my computer and sync successfully?

Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
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Trying to watch a rented movie, but error message says "an error occured loading this content. please try again later." How do I fix that? How much later? would really like to watch our movie

I selected to rent and watch now instead of rent and watch later. I tried to watch it now and it said it would be available in 6 hours or something silly like that (certainly out of the realm of NOW ) Anyway.... I tried to play it several times and the time it said I had to wait did go down. 5 hours to 3 hours to 2 hours and so on but this was an all day and next day kinda thing. I guess I was downloading it for 2 days. I figured id just get up the next day and try again NOW the movie has been removed from the rented section all together. It's gone...my time is up!!! I haven't even watched it yet. It was downloading for 2 days. I know I can adjust my settings to download a lesser quality and thats fine for NEXT time but I paid $5 to rent a movie that I never started watching because it never finished downloading! I wonder if because I selected Rent and Watch Now (joke) it assumed even though it was still downloading that it started my time at initial time of purchase? If so that's crap too. Anybody have similar experience?

Hi have changed my email but when trying to purchase from I tunes it is still linked to old email how can I change this please

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The best option is to sign out of all accounts http://support.apple.com/kb/HT5796. you will have to remove all of the purchases or the old yahoo account will keep coming up.

Recently lost lots of data and purchases due to Iphone crashing and I had not backed up since Oct. Surely there is a way to recover "lost" PURCHASED music, apps, audiobooks from ITunes, afterall I did pay for these items! Appreciate any suggestions!

I've recently lost lots of data and purchases due to Iphone 4 crashing... Surely there is a way to recover "lost" music, apps, and audiobooks which I PURCHASED from ITunes in the last 1.5 months...? Greatly appreciate any suggestions or direction in this matter!

Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States."
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I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?

If it's corrupt, generally it would be lost.
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Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
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I lost my Iphone 4s and I need the iMei number to trace. THAT fellow actually off my phone at my last location.I dont have sim on that i phone.I am trying to trace the iphone through find my phone but it showing offline. Thus another way of solving w

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how to find IMEI, etc
http://support.apple.com/kb/HT4061?viewlocale=en_US&locale=en_US

Lost my iphone 5 and want your help to get it. Have my apple id for 2 devices

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If Find My iPhone doesn't show a location for the iPhone, then unless your carrier offers some sort of tracking service, there will be no way to locate the phone other than to just look for it. Notify the police in case someone turns it in and change passwords to your Apple ID and any other online services you used from your iPhone.
Regards.

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

I bought a few songs on itunes but the songs appear in grey letters and I cannot transfer them to my iphone. I've bought/rented TV shows/movies since so there isn't an issue with my account. How can I get these newly purchased songs onto my iphone?

You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

I lost my iPhone 5s and purchased a new phone. A few days later I found the first phone. What can I do with the old 5s? How can I upgrade to a 6?

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