My ipod 2g is not showing on my pc and when i try to restore it it says that it can't connect to update server
my ipod is not working(the itune say it is in recovery mode)
and it ask me to restore it
but when i try to restore it
the itune says that it can't connect to updateserver
ps:
i tried to disable my norton software
and delete the textin the host file and did something on the fire wall but it is still not working
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iOS- Forgotten passcode or device disabled after entering wrong passcode
3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
4. iOS- Understanding passcodes
5. What to Do If You've Forgotten Your iPhone's Passcode
6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
7. Restoring iPod touch after forgotten passcode
8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
Forgotten Restrictions Passcode Help
1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
If this method does not work, then you will need to fully Restore your
device as New
Similar Messages
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I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook
If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media. -
After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.
Just what do you not understand?
Did you try:
Try to restore from another known-good computer and network.
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!
Hi saraali,
Follow the instructions in the support article link below that best apply to your situation:
http://support.apple.com/kb/HT1212
Cheers,
GB -
My contacts will not appear on my computer and when I go to the webpage for Icloud, it says there is an error and that I can't connect to the server. (which may have something to do with the facts that my contacts have disappeared.)
giddeonsmom wrote:
i have a iphone 3g i have been tryin for 2 hours to sync the music on my phone to a new computer without it erasing everything. can someone please help me
The iphone is not a storage device.
The music sync is one way - computer to iphone. The exception being itunes purchases.
You need to copy everything from the old computer, or your backup copy of your old computer, to the new one. -
i purchased a book and it doesn't show in the library and when I try to download the messages reads already downloaded. how can i get this book into my library
What book?
An ibook?
Or an audiobook? -
HT1414 What if the device is not showing up in i-tunes when I try to restore?
My i-phone 4 has gone dead and I can't restore it by hard re-set nor by going to i-tunes as the phone device is not showing up. Am i looking in the wrong place?
In iTunes... From the View menu > Select " Show Sidebar "
http://osxdaily.com/2012/11/29/5-tips-make-itunes-look-normal/ -
^^^
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
my nano will not sync to my itunes account there is no music no radio nothing on my nano?? i get a message that my nano is at full compasity..but i have nothing on the nano please help me...
Did you manage to get it working mine disappeared after I while I managed to download it but now my laptop/iTunes won't recognise my iPhone!
-
Camera and ipod shuffle do not show up on desk top when connected
Kodak camera and ipod shuffle do not show up on desk top when connected. Trying to download pictures and adding my music to ipod shuffle, Anyone have any suggestions.
Have you plugged in another USB device to ensure that the USB ports are working?
Suggest you buy (about $10 - $20) a USB memory card reader. Just plug your camera's memory card into it & copy the pic files to your Mac. Quicker & easier than interfacing the camera for pic transfer.
Cheers, Tom -
I ipod touch is not showing up on my computer when I plug in to update and download audiobooks.
Hey khdewey,
Thanks for the question. I understand you are experiencing issues with your iPod touch being recognized in iTunes on your Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
1. Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
2. Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.
3. Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
4. Disconnect other USB devices and connect your device directly to a USB port on your Mac.
5. Restart your Mac.
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens and you're using Mac OS X v10.6 Snow Leopard, please follow these steps.
Thanks,
Matt M. -
hi, my 120gb ipod classic is not showing up in itunes, and everything is gone.
how do i format it on microsoft ' format portable audio player ' ?
the device has just installed necessary drivers to microsoft upon plugging in
like a say though, not showing up in itunes still
before it recently had this failure, it had shown up as corrupted and that it needed restoring (but i was holding off, as i manually managed all music and was hoping for a way to back it all up, to no avail)
first time posting here, would appreciate a quick answer because tempted to just click the 'restore device defaults' option
Many thankssame thing here
-
My IPod Touch 4th gen will not respond and when I try to restore it, it gives me a code 1601 how do I fix it?
- Try another USB port.
- Try on another computer
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. -
my phone is on recovery mode and when i try to restore it then it shows device is not eligible for the request
Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.
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