My iPod 5 will not turn on or charge and when it does it dies in 10 minutes I can only use it on the charger what do I do
My iPod 5 charges and sometimes it won't but I do the power and home thing but even if it at 100 it turns off about 10 minutes off the charger I drained it but it doesn't work what do I do please help
You can try restoring your iOS. Although this is most likely not the problem, Apple is going to make you do it anyway when you call or visit the store, so go ahead and try it.
If it continues, take it in for service.
Locate a Service location (choose your country in the top right)
Call Apple for Service and Support
Set up service on your own or check options and warranty
Questions about service and potential costs (Choose your country after selecting your product)
Similar Messages
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My Ipod Mini will not turn on or charge what sohuld I do????
Help!!!! My ipod mini was working fine minutes ago. I put it on the charger to download more songs on to it and to charage it oce I took it off of the charger it would not turn on or anything waht should I do
If you can help me please email me at [email protected]
-MariaTry these.
My iPod won't turn on.
My iPod won't wake up.
iPod touch-wheel is unresponsive after waking from sleep.
iPod battery doesn't charge.
When restoring the iPod, it's recommended to put it into disk mode first.
Putting iPod into disk mode.
If none of the above help, it may need service.
You can arrange online service here.
Service request. -
Ipod Touch will not turn on, recognize itunes and fully function.
My Ipod Touch will not turn on, recognize itunes and fully function. When it does, once in a blue moon, after 5 minutes it freezes. I am wondering if its becuase battery was left dead for 2 weeks or problems with the iOS. Resetting does not help.
Any help will be greatly appreciated.Hi,
Try a Reset
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414 -
Ipod touch will not turn on or charge
ipod touch 4th generation will not turn on or charge
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
IPod touch will not turn on unless charged
Hi,
I have reset my iPod, tried turning off and on again dozens of times but every single time I tried to open an app or attempt to play music when it isn't connected to my computer or plugged it shuts off and will not turn back on until I charge it again.
It is 100% charged and every time I take it off charge to turn on, the startup logo appears and switches itself off.Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Does anybody know what I can do in this situation?
I've had the ipod touch for over 3 years, was given as a gift, has never been badly damaged or anything.
It just won't charge at all - I have tried leaving it plugged into the computer for hours, trying different cables. I left it plugged into the wall overnight, and still the dead battery icon is the only thing that comes up.
I have tried resetting and restarting it but nothing's happened. I've tried contacting Apple for support but they can't do anything without my serial number - which is too faded on the back of the product to make out. Obviously I can't find the serial number on the device as it won't turn on, I don't have any packaging for it left, and it won't connect to iTunes either. I've also looked at my devices in iTunes to try find it but it's not there.
Basically, I've tried pretty much everything the internet has suggested and it's not getting me anywhere.
I have no idea why this is happening and right now I'm at a deadend so please let me know if you have any further advice you can offer. Thank you!Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
and
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
To fine SN
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
However, Apple will charge you for telephne support since you our not within warranty -
I upgraded to ios 7 and now my phone will not turn on or charge what can I do?
What can I do?
Assuming your iPhone was not hacked or jailbroken, and is an iPhone 4 or newer, try recovery mode as described here. Note you may have to try to get into recovery mode more than once.
http://support.apple.com/kb/HT1808 -
My iphone 3 will not turn on or charge what can i do?
i have an iphone3 it was fully charged then i went to check the time and it wasnt on i tryeed charging it but it didnt work and it wont turn back on
what can i do??Try holding down the on/off button and the home button at the same time for 20 to 30 sec the phone should restart.
-
My iphone 3gs will not turn on or charge what do i do?
please help..ive done everything i can think of and i need help..nothing has worked so far
Make an appointment at an Apple store if there is one nearby.
-
My ipad will not connect to wi-fi and when it does I keep getting bumped off. Why?
Can anyone tell me what is the reason for this and what I can do to fix the problem?
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
-
Ipod touch will not turn on unless plugged in
My Ipod touch will not turn on, Ive plugged it in and it comes on it has a charge but as soon as I unplug it it goes black ... I have tried to restart it but there is just a black screen
Try the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order -
Ipod touch will not turn on, have tried to reset any other ideas?
My ipod touch will not turn on, I have followed the apple fault finding and it will not reset either. Any other ideas?
Try to connect in recovery mode, explained here: iPhone and iPod touch: Unable to restore
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Ipod touch will not turn on and is not reading in the usb port
ipod touch will not turn on or connect to my computer
I just had a similar problem and tried all of the reboot techniques with no success. I knew it had to be a connection issue inside the iPod, and grasping at straws, I sprayed a little WD-40. I dried it off and let it sit overnight. Today at lunch I plugged it in to my wall charger and it began charging.
***FYI I know they don't recommend spraying WD-40 on your iPod, but it was a last resort for me. I was at the point of paying to send it in for repairs or throwing it away. I wouldn't try this unless you are ready to throw yours away too. -
So one day is was laying next to my ipod touch and i tried to turn it on but it wouldnt. so then i pluged it up to my computer to charge but it didnt charge, the computer didnt pick up the divice. so now my ipod touch will not turn on, and i have no idea why. PLEASE HELP.
mine did the same thing. What I did was hold the home and power button down for 10 seconds but that did not work. I figured out that I just had to hold them down for a long time like 15 to 45 seconds. Then it finally turned on. You may have to do it a couple of time. But if this does not work send it in to the apple company they fixed mine completly free they even sent me a box to send it in. I hope my answer helps you fix it.
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My iPod shuffle will not turn on, nor is it recognized by the computer to pull up iTunes. I have order new USB cords and nothing. Please help! Not sure of the generation of iPod shuffle, I think 3rd.
first: why did you download the iOS Beta 8? If you are a developer, go to the Apple Developers website and check what they can do for your case.
second: setup an appointment to a Genius Bar for service.
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